Microsoft is constantly trying to supply users with a more stable and secure system by performing more frequent updates for Windows 10.
On the other hand, those users listed over 30 errors related to Windows 10’s system update. And some of those are a tough nut to crack.
One of those annoying errors is linked with the code 0x8024a10a. According to numerous users, this error occurs both on PCs and Windows-powered smartphones. It completely shuts down the update process.
On the other side, Microsoft is not addressing it as it should. So, we’ll try and clear things up with this article.
How to fix Windows 10 Update error 0x8024a10a
Windows update error 0x8024a10a can prevent you from installing the latest updates, and that can be a security concern. Speaking of this error, here are some similar issues users reported:
- Windows 10 not updating, cannot update – The main problem with this error is that it will prevent you from updating your PC, but you should be able to fix it by using one of our solutions.
- Update error 0x8024a10a laptop – This issue affects both laptop and desktop PC, and if you encounter it, you might be able to fix it by temporarily disabling your antivirus.
- 0x8024a10a Windows 10 update – According to users, this error occurs mostly while trying to download new updates. To fix the problem, reset Windows Update components and check if that helps.
Solution 1 – Disable Your Antivirus
Some users reported that, on some occasions, third-party antimalware software slowed down or even stops the Windows update process.
Using an antivirus tool is important if you want to protect your PC from online threats, but sometimes your antivirus can interfere with your system and cause this error to occur.
To fix the problem, it’s advised to disable certain antivirus features and check if that helps. If that doesn’t work, your next step would be to disable your antivirus altogether.
Even if you decide to do that, you’ll still be protected by Windows Defender, so you don’t have to worry about your safety.
If the error code still appears, you might have to remove your antivirus to solve this problem. If removing the antivirus fixes the issue, it might be a good time to consider switching to a different antivirus solution.
There are many great antivirus tools, but if you want maximum protection that won’t interfere with your system, we recommend to try out Bitdefender.
Additionally, it is a good idea to disable your VPN while updating.
Solution 2 – Perform the System File Checker
System File Checker (SFC) is the built-in tool that helps you scan and repair various system files. Mostly due to virus infections, your files may get corrupted or incomplete.
If the update worked well before, and then stopped for no apparent reason, SFC may be just the tool for the job. You can use System File Checker this way:
- Press Windows key + X and run Command Prompt (Admin).
- In the command line, type sfc/scannow
- The process should last for approximately 5 minutes.
- After it’s done, restart your PC and try updating again.
If SFC scan was unsuccessful, you might want to try using a DISM scan instead. DISM is an acronym for the Deployment Image Servicing and Management.
The main task of the DISM is to scan and fix corrupted files related to Windows Update. To use DISM, just follow these steps:
- Press Windows key + X and start Command Prompt (Admin).
- In the command line type following command: DISM.exe /Online /Cleanup-image /Restorehealth
- In case the DISM can’t obtain files online, try using your installation USB or DVD. Insert media and type following command:
- DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
- Be sure to replace ”C:RepairSourceWindows” path of your DVD or USB.
- The operation should last no more than 5 minutes.
Once the DISM scan is finished, check if the problem is still there. If the issue persists, or if you were unable to run SFC scan before, repeat the SFC scan and check if that helps.
Solution 3 – Try starting PC in the Clean Boot mode
Sometimes third-party applications can interfere with your system and cause update error 0x8024a10a to appear.
Certain applications and services can start automatically with your PC and cause this issue to appear, and in order to fix the problem, you need to perform Clean boot.
This is rather simple, and you can do it by following these steps:
- Press Windows Key + R and enter msconfig. Press Enter or click OK.
- Go to Services tab and check Hide all Microsoft services box. Then click Disable All and press Apply.
- Go to Startup tab and click Open Task Manager.
- Disable all Startup programs individually and press OK.
- Restart your PC and try updating.
If the problem is persistent, you can move to the final step. Additionally, If you are keen to retrieve past configuration, you can do it easily by returning to System Configuration and Task Manager respectively.
Just enable disabled processes and you are good to go.Editor's Note: This article was originally published in March 2017 and was revamped and updated in November 2020 for freshness, accuracy, and comprehensiveness.