6 things to do when Windows 10 won’t open JPG files
Have you ever taken some really great photos and stored them on your computer, only for them not to open when you try to view them?
One of the fastest things to try if your computer’s Windows 10 won’t open JPG files is installing any pending and latest Windows Updates, and also run the apps troubleshooter and check if it helps with the issue.
Should these not yield the desired results, try other solutions listed below.
FIX: Windows 10 won’t open JPG files
- Set a default program to open JPG files
- Run a DISM ScanHealth
- Run an SFC scan
- Install and update drivers in Windows 10
- Install a third-party viewer
- Delete outdated registry keys
Solution 1: Set a default program to open JPG files
- Right click Start and select Control Panel
- Click Programs
- Click Default Programs
- Under Default Programs, click Associate a file type or protocol with a program. You can have all .jpg image files open using a specific program and .bmp open using another.
- In the list of file extensions, locate Jpeg files. Ensure that you have programs associated with it like Windows photo gallery.
- If you want to change the program associated with JPG files, click Change Program and then click OK.
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Solution 2: Run a DISM ScanHealth
The DISM ScanHealth scans the image for any component store corruption while RestoreHealth performs repair operation automatically, then records those to the log file. Perform both scans so as to resolve the issue.
- Click Start
- In the search field box, type CMD
- Click Command Prompt in the search results list
- Type Dism /Online /Cleanup-Image /ScanHealth to scan for missing components
- Type Dism /Online /Cleanup-Image /RestoreHealth to scan and correct any causes of the Windows 10 won’t open JPG files issue
- Press Enter
Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution.
Note: The DISM tool usually takes 15 minutes or longer to complete, so do not cancel when it is running.
- ALSO READ: Website won’t show JPG? Here’s how to fix it
Solution 3: Run an SFC scan
This scan checks whether there are broken Windows components in your computer when Windows 10 won’t open JPG files.
- Click Start
- Go to the search field box and type CMD
- Go to Command Prompt then right click and select Run as Administrator
- Type sfc/scannow
- Press Enter
Restart your computer and check if the JPG files open. If not, try the next solution.
Solution 4: Install and update drivers in Windows 10
Most programs created for earlier versions of Windows may run poorly, or not at all, so you can install and update drivers in Windows 10 and see if it helps. Additionally, running the program compatibility troubleshooter will detect and fix some of these issues.
Solution 5: Install a third-party viewer
You can try installing a third-party photo viewer if your default one doesn’t work, and then associate this with your image formats like JPG, PNG and others.
We have compiled a dedicated list of photo viewers where you can choose a tool that will definitely help you. We recommend the following programs:
Solution 6: Delete outdated registry keys
Sometimes Windows 10 won’t open JPG files because registry entries are outdated, but you can restore it by modifying the registry and following the steps below carefully:
- Log in as administrator
- Right click Start and select Run
- Type regedit and press enter
- Go to the left pane and find HKEY_CURRENT_USERSoftwareClassesLocalSettingsSoftwareMicrosoftWindowsCurrentVersionAppModelRepositoryFamiliesMicrosoft.Windows.Photos_8wekyb3d8bbwe directory
- You’ll see several entries, each has a version number. If it has 8 Windows Photos app entries, then the outdated registry keys were left after the update so you have to remove them (some have two or four).
- Select the old entry and right click then select Permissions
- In the Security window click Advanced
- Pick your user name then click OK
- Right click on the old entry and select Delete
- Repeat these steps with each outdated entry and then exit and restart your computer
Have any of these solutions helped you fix the Windows 10 won’t open JPG files problem? Let us know by sharing your comment in the section below.
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