Windows 10 won’t open JPG files? Try these solutions

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Loading Comments
Download PDF
Affiliate Disclosure

  • If your Windows 10 PC won’t open JPG files, install the latest Windows Updates, or install a new image viewer completely.
  • Check out the solutions below to quickly regain control of your JPEG pics.
  • For more handy solutions to manage your photos, take a look at our Photo Editors page.
  • Take your troubleshooting skills to expert level with our Windows 10 Errors Hub.

Have you ever taken some really great photos and stored them on your computer, only for them not to open when you try to view them?

This can be very frustrating especially if you want to make some edits or want to check them out before sharing them with friends or colleagues on social networks.

When Windows 10 won’t open JPG files, it could be either due to the corrupted files or missing updates on the computer.

One of the fastest things to try if your computer’s Windows 10 won’t open JPG files is installing any pending and latest Windows Updates, and also run the apps troubleshooter and check if it helps with the issue. Or using a third-party app.

Should these not yield the desired results, try other solutions listed below.

What can I do if Windows 10 won’t open JPG files?

  1. Set a default program to open JPG files
  2. Download third-party viewers (highly recommended)
  3. Run a DISM ScanHealth
  4. Run an SFC scan
  5. Install and update drivers in Windows 10
  6. Delete outdated registry keys

1. Set a default program to open JPG files

  1. Right click Start and select Control Panel
    Windows 10 won't open jpg files
  2. Click Programs
    Windows 10 won't open jpg files
  3. Click Default Programs
    Windows 10 won't open jpg files
  4. Under Default Programs, click Associate a file type or protocol with a program. You can have all .jpg image files open using a specific program and .bmp open using another.
    Windows 10 won't open jpg files
  5. In the list of file extensions, locate Jpeg files. Ensure that you have programs associated with it like Windows photo gallery.
    Windows 10 won't open jpg files
  6. If you want to change the program associated with JPG files, click Change Program and then click OK.

Windows 10 won't open jpg files

You can’t open Control Panel on Windows 10? Take a look at this step-by-step guide to find a solution.


If you can’t set a program as a default to open JPG files, check out this step-by-step guide to solve the issue.


2. Download third-party viewers (highly recommended)

You can try installing a third-party photo viewer if your default one doesn’t work, and then associate this with your image formats like JPG, PNG, and others.

Adobe Photoshop is one of the best options for the job.

Since graphics files differ in the way they render image data either as pixels or as vectors, Photoshop supports all major compression formats like Large Document Format (PSB), Cineon, DICOM, IFF, JPEG, Photoshop PDF, Photoshop Raw, PNG, Portable Bit Map, and TIFF.

Use Adobe Photoshop to easily view, edit, and convert multiple files with the built-in Image Processor. You can even convert files to JPEG, PSD, and TIFF formats simultaneously.

To optimize and save JPEG images for use on the web, simply use the Save As menu option from Choose File, then select JPEG as the file format type for the image.

Let’s quickly look at its key features:

  • Lens Blur and Improved Content-Aware Fill
  • Object Selection Tool (for fast and precise selections)
  • More control in the Warp tool to add control points anywhere
  • More controls in a central location plus convenient Quick Actions
  • Fresh gradients, patterns, swatches, layers, styles, and shapes

Download Adobe Photoshop free here

Other performant image viewers include:

FileViewer Plus (free)

FileViewer Plus 2

ACDsee Photo Viewer

You can open .jpg files and hundreds of different formats with a single application. FileViewer Plus is a universal file viewer for Windows that can open and display over 300 different file types. You can download a free fully-functional trial from the official website or buy it at an affordable price.


3. Run a DISM ScanHealth

The DISM ScanHealth scans the image for any component store corruption while RestoreHealth performs repair operation automatically, then records those to the log file. Perform both scans so as to resolve the issue.

  1. Click Start
  2. In the search field box, type CMD
  3. Click Command Prompt in the search results list

Windows 10 won't open jpg files

  • Type Dism /Online /Cleanup-Image /ScanHealth to scan for missing components
  • Type Dism /Online /Cleanup-Image /RestoreHealth to scan and correct any causes of the Windows 10 won’t open JPG files issue
  • Press Enter

Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution.

Note: The DISM tool usually takes 15 minutes or longer to complete, so do not cancel when it is running.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide.


It seems that everything is lost when DISM fails on Windows 10? Check out this quick guide and get rid of the worries.


4. Run an SFC scan

This scan checks whether there are broken Windows components in your computer when Windows 10 won’t open JPG files.

  1. Click Start
  2. Go to the search field box and type CMD
  3. Go to Command Prompt then right-click and select Run as Administrator
    Windows 10 won't open jpg files
  4. Type sfc/scannow
    Windows 10 won't open jpg files
  5. Press Enter

Restart your computer and check if the JPG files open. If not, try the next solution.


Scannow command has stopped before the process finished? Don’t worry, we’ve got an easy fix for you.


5. Install and update drivers in Windows 10

Most programs created for earlier versions of Windows may run poorly, or not at all, so you can install and update drivers in Windows 10 and see if it helps.

Additionally, running the program compatibility troubleshooter will detect and fix some of these issues. If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.


Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this guide.


6. Delete outdated registry keys

Sometimes Windows 10 won’t open JPG files because registry entries are outdated, but you can restore it by modifying the registry and following the steps below carefully:

  1. Log in as administrator
  2. Right-click Start and select Run
    Windows 10 won't open jpg files
  3. Type regedit and press enter
    Windows 10 won't open jpg files
  4. Go to the left pane and find
    HKEY_CURRENT_USER\Software\Classes\Local\Settings\Software\Microsoft\Windows\Current\Version\AppModel\Repository\Families\Microsoft.Windows.Photos_8wekyb3d8bbwe

    directory
    Windows 10 won't open jpg files

  5. You’ll see several entries, each has a version number. If it has 8 Windows Photos app entries, then the outdated registry keys were left after the update so you have to remove them (some have two or four).
  6. Select the old entry and right click then select Permissions
    Windows 10 won't open jpg files
  7. In the Security window click Advanced
    Windows 10 won't open jpg files
  8. Pick your user name then click OK
    Windows 10 won't open jpg files
  9. Right-click on the old entry and select Delete
  10. Repeat these steps with each outdated entry and then exit and restart your computer

Can’t access the Registry Editor? Things aren’t as scary as they seem. Check out this guide and solve the issue quickly.

Also, if this is too much work and you’re looking for some software to clean your registry, here are the best registry cleaners available right now.


Clean your registry like an expert with the help of this amazing guide written by…you guessed it: experts!


Have any of these solutions helped you fix the Windows 10 won’t open JPG files problem? Let us know by sharing your comments in the section below.

Leave there any other suggestions or questions, as well.

FAQ: Learn more about JPEG images

  • What is a JPEG used for?

Joint Photographic Experts Group (JPEG) is a popular format used to display photographs. Its distinguishing feature is that it uses a compression technique that selectively discards data which translates into lower image quality when decompressing the file for viewing.

  • What is the difference between JPEG and JPG?

There is no differences between the JPG and JPEG formats except for the number of characters used to name the extension. Earlier versions of Windows imposed a character limit.

  • What is the best program to open JPEG files?

You can open JPG files with your browsers, with Windows’ built-in Photo Viewer or with third-party apps like Adobe Photoshop.

Editor’s Note: This post was originally published in April 2018 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

Was this page helpful?
Thanks for letting us know! You can also help us by leaving a review on MyWOT or Trustpillot.
Get the most from your tech with our daily tips
Tell us why!