Windows 10 won’t open JPG files? 6 tested solutions

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer.
Affiliate Disclosure
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  • Check out the following solutions to quickly regain control over your JPEG images.
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Have you ever taken some really great photos and stored them on your computer, only for them not to open when you try to view them?

This can be very frustrating especially if you want to make some edits or want to check them out before sharing them with friends or colleagues on social networks.

When Windows 10 won’t open JPG files, it could be either due to the corrupted files or missing updates on the computer.

One of the fastest things to try if your computer’s Windows 10 won’t open JPG files is installing any pending and latest Windows Updates, and also run the apps troubleshooter and check if it helps with the issue.

Or using a third-party app. Should these not yield the desired results, try other solutions listed below.


What can I do if Windows 10 will not open JPG files?

  1. Set a default program to open JPG files
  2. Download third-party viewers (highly recommended)
  3. Run a DISM ScanHealth
  4. Run an SFC scan
  5. Install and update drivers in Windows 10
  6. Delete outdated registry keys

1. Set a default program to open JPG files

  1. Right click Start and select Control Panel.
    Windows 10 won't open jpg files
  2. Click Programs.
  3. Select Default Programs.
  4. Choose Associate a file type or protocol with a program. You can have all .jpg image files open using a specific program, and .bmp open using another.
  5. In the list of file extensions, locate Jpeg files. Ensure that you have programs associated with it like Windows photo gallery.
  6. If you want to change the program associated with JPG files, click Change Program, and then OK.
Windows 10 won't open jpg files

You can’t open Control Panel on Windows 10? Take a look at this step-by-step guide to find a solution.


2. Download third-party viewers (highly recommended)

You can try installing a third-party photo viewer if your default one doesn’t work, and then associate this with your image formats like JPG, PNG, etc. Adobe Photoshop is one of the best options for that.

Photoshop supports all major compression formats like Large Document Format (PSB), Cineon, DICOM, IFF, JPEG, Photoshop PDF, Photoshop Raw, PNG, Portable Bit Map, and TIFF.

Use Adobe Photoshop to easily view, edit, and convert multiple files with the built-in Image Processor. You can even convert files to JPEG, PSD, and TIFF formats simultaneously.

To optimize and save JPEG images for use on the web, simply use the Save As menu option from Choose File, then select JPEG as the file format type for the image.

Let’s quickly look at its key features:

  • Lens Blur and Improved Content-Aware Fill
  • Object Selection Tool (for fast and precise selections)
  • More control in the Warp tool to add control points anywhere
  • More controls in a central location plus convenient Quick Actions
  • Fresh gradients, patterns, swatches, layers, styles, and shapes
Adobe Photoshop

Adobe Photoshop

Adobe Photoshop lets you easily view, edit, and convert multiple files such as JPEG, PSD, and TIFF formats simultaneously.
Free trialVisit website

Other performant image viewers include:

FileViewer Plus

ACDsee Photo Viewer

You can open .jpg files and hundreds of different formats with a single application. FileViewer Plus is a universal file viewer for Windows that can open and display over 300 different file types.

You can download a free fully-functional trial from the official website or buy it at an affordable price.


3. Run a DISM ScanHealth

  1. Click Start, and type cmd in the search field box.
  2. Click Command Prompt in the search results list.
  3. Type the following command to scan for missing components: Dism /Online /Cleanup-Image /ScanHealth
  4. Type the following command to scan and correct any causes of the Windows 10 won’t open JPG files issue: Dism /Online /Cleanup-Image /RestoreHealth
  5. Press Enter.

Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution.

The DISM ScanHealth scans the image for any component store corruption while RestoreHealth performs repair operation automatically, then records those to the log file. Perform both scans to resolve the issue.

Note: The DISM tool usually takes 15 minutes or longer to complete, so do not cancel when it is running.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide.


It seems that everything is lost when DISM fails on Windows 10? Check out this quick guide and get rid of the worries.


4. Run an SFC scan

  1. Click Start, and type cmd in the search field box.
  2. Right-click Command Prompt in the search results list, and select Run as Administrator.
  3. Type sfc/scannow, and press Enter.
  4. Restart your PC, and check if the JPG files open.

This scan checks whether there are broken Windows components in your computer when Windows 10 won’t open JPG files.

If it still does not work, then try the next solution.


5. Install and update drivers in Windows 10

Most programs created for earlier versions of Windows may run poorly, or not at all, so you can install and update drivers in Windows 10 and see if it helps.

Additionally, running the program compatibility troubleshooter will detect and fix some of these issues. If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.


6. Delete outdated registry keys

  1. Log in as administrator.
  2. Right-click Start, and select Run.
  3. Type regedit, and press Enter.
  4. Go to the left pane and find the following directory: HKEY_CURRENT_USERSoftwareClassesLocalSettingsSoftwareMicrosoftWindowsCurrentVersionAppModelRepositoryFamiliesMicrosoft.Windows.Photos_8wekyb3d8bbwe
  5. You’ll see several entries, each has a version number. If it has 8 Windows Photos app entries, then the outdated registry keys were left after the update, so you have to remove them (some have two or four).
  6. Select the old entry, right-click it, then select Permissions.
  7. In the Security window click Advanced.
  8. Pick your username, then click OK.
  9. Right-click on the old entry and select Delete.
  10. Repeat these steps with each outdated entry and then exit and restart your PC.

Sometimes Windows 10 won’t open JPG files because registry entries are outdated, but you can restore it by modifying the registry and following the above steps carefully.

Can’t access the Registry Editor? Things aren’t as scary as they seem. Check out this guide and solve the issue quickly.

Also, if this is too much work, and you’re looking for some software to clean your registry, here are the best registry cleaners available right now.


Clean your registry like an expert with the help of this amazing guide written by experts!


Have any of these solutions helped you fix the Windows 10 won’t open JPG files problem? Let us know by sharing your comments in the section below.

Leave there any other suggestions or questions, as well.


This article covers:Topics:

Frequently Asked Questions

  • Joint Photographic Experts Group (JPEG) is a popular format used to display photographs. Also, take a closer look at our best online tools to repair corrupted JPEG files.

  • There is no differences between the JPG and JPEG formats except for the number of characters used to name the extension. Earlier versions of Windows imposed a character limit.

  • Check out our fastest solutions if Windows 10 won’t open JPEG files to quickly regain control over your images.

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