6 things to do when Windows 10 won’t open JPG files


Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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Have you ever taken some really great photos and stored them on your computer, only for them not to open when you try to view them?

This can be very frustrating especially if you want to make some edits or want to check them out before sharing them with friends or colleagues on social networks.

When Windows 10 won’t open JPG files, it could be either due to the corrupted files or missing updates on the computer.

One of the fastest things to try if your computer’s Windows 10 won’t open JPG files is installing any pending and latest Windows Updates, and also run the apps troubleshooter and check if it helps with the issue.

Should these not yield the desired results, try other solutions listed below.

What can I do if Windows 10 won’t open JPG files?

  1. Set a default program to open JPG files
  2. Run a DISM ScanHealth
  3. Run an SFC scan
  4. Install and update drivers in Windows 10
  5. Install a third-party viewer
  6. Delete outdated registry keys

1. Set a default program to open JPG files

  1. Right click Start and select Control Panel
    Windows 10 won't open jpg files
  2. Click Programs
    Windows 10 won't open jpg files
  3. Click Default Programs
    Windows 10 won't open jpg files
  4. Under Default Programs, click Associate a file type or protocol with a program. You can have all .jpg image files open using a specific program and .bmp open using another.
    Windows 10 won't open jpg files
  5. In the list of file extensions, locate Jpeg files. Ensure that you have programs associated with it like Windows photo gallery.
    Windows 10 won't open jpg files
  6. If you want to change the program associated with JPG files, click Change Program and then click OK.

Windows 10 won't open jpg files

You can’t open Control Panel on Windows 10? Take a look at this step-by-step guide to find a solution.


If you can’t set a program as a default to open JPG files, check out this step-by-step guide to solve the issue.



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2. Run a DISM ScanHealth

The DISM ScanHealth scans the image for any component store corruption while RestoreHealth performs repair operation automatically, then records those to the log file. Perform both scans so as to resolve the issue.

  1. Click Start
  2. In the search field box, type CMD
  3. Click Command Prompt in the search results list

Windows 10 won't open jpg files

  • Type Dism /Online /Cleanup-Image /ScanHealth to scan for missing components
  • Type Dism /Online /Cleanup-Image /RestoreHealth to scan and correct any causes of the Windows 10 won’t open JPG files issue
  • Press Enter

Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution.

Note: The DISM tool usually takes 15 minutes or longer to complete, so do not cancel when it is running.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide.


It seems that everything is lost when DISM fails on Windows 10? Check out this quick guide and get rid of the worries.


3. Run an SFC scan

This scan checks whether there are broken Windows components in your computer when Windows 10 won’t open JPG files.

  1. Click Start
  2. Go to the search field box and type CMD
  3. Go to Command Prompt then right click and select Run as Administrator
    Windows 10 won't open jpg files
  4. Type sfc/scannow
    Windows 10 won't open jpg files
  5. Press Enter

Restart your computer and check if the JPG files open. If not, try the next solution.


scannow command has stopped before the process finished? Don’t worry, we’ve got an easy fix for you.


4. Install and update drivers in Windows 10

Most programs created for earlier versions of Windows may run poorly, or not at all, so you can install and update drivers in Windows 10 and see if it helps.

Additionally, running the program compatibility troubleshooter will detect and fix some of these issues. If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.


Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this guide.


5. Install a third-party viewer

You can try installing a third-party photo viewer if your default one doesn’t work, and then associate this with your image formats like JPG, PNG and others.

We have compiled a dedicated list of photo viewers where you can choose a tool that will definitely help you. We recommend the following programs:


6. Delete outdated registry keys

Sometimes Windows 10 won’t open JPG files because registry entries are outdated, but you can restore it by modifying the registry and following the steps below carefully:

  1. Log in as administrator
  2. Right click Start and select Run
    Windows 10 won't open jpg files
  3. Type regedit and press enter
    Windows 10 won't open jpg files
  4. Go to the left pane and find HKEY_CURRENT_USER\Software\Classes\Local\Settings\Software\Microsoft\Windows\Current\Version\AppModel\Repository\Families\Microsoft.Windows.Photos_8wekyb3d8bbwe directory
    Windows 10 won't open jpg files
  5. You’ll see several entries, each has a version number. If it has 8 Windows Photos app entries, then the outdated registry keys were left after the update so you have to remove them (some have two or four).
  6. Select the old entry and right click then select Permissions
    Windows 10 won't open jpg files
  7. In the Security window click Advanced
    Windows 10 won't open jpg files
  8. Pick your user name then click OK
    Windows 10 won't open jpg files
  9. Right click on the old entry and select Delete
  10. Repeat these steps with each outdated entry and then exit and restart your computer

Can’t access the Registry Editor? Things aren’t as scary as they seem. Check out this guide and solve the issue quickly.

Also, if this is too much work and you’re looking for some software to clean your registry, here are the best registry cleaners available right now.


Clean your registry like an expert with the help of this amazing guide written by…you guessed it: experts!


Have any of these solutions helped you fix the Windows 10 won’t open JPG files problem? Let us know by sharing your comment in the section below.

Leave there any other suggestions or questions, as well.

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