6 things to do when Windows 10 won’t open JPG files

Elsie Otachi By: Elsie Otachi
4 minute read
windows 10 won't open JPG file

Home » 6 things to do when Windows 10 won’t open JPG files

Have you ever taken some really great photos and stored them on your computer, only for them not to open when you try to view them?

This can be very frustrating especially if you want to make some edits or want to check them out before sharing them with friends or colleagues on social networks.

When Windows 10 won’t open JPG files, it could be either due to the corrupted files or missing updates on the computer.

One of the fastest things to try if your computer’s Windows 10 won’t open JPG files is installing any pending and latest Windows Updates, and also run the apps troubleshooter and check if it helps with the issue.

Should these not yield the desired results, try other solutions listed below.

FIX: Windows 10 won’t open JPG files

  1. Set a default program to open JPG files
  2. Run a DISM ScanHealth
  3. Run an SFC scan
  4. Install and update drivers in Windows 10
  5. Install a third-party viewer
  6. Delete outdated registry keys

Solution 1: Set a default program to open JPG files

  • Right click Start and select Control Panel

Windows 10 won't open jpg files

  • Click Programs

Windows 10 won't open jpg files

  • Click Default Programs

Windows 10 won't open jpg files

  • Under Default Programs, click Associate a file type or protocol with a program. You can have all .jpg image files open using a specific program and .bmp open using another.

Windows 10 won't open jpg files

  • In the list of file extensions, locate Jpeg files. Ensure that you have programs associated with it like Windows photo gallery.

Windows 10 won't open jpg files

  • If you want to change the program associated with JPG files, click Change Program and then click OK.

Windows 10 won't open jpg files


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Solution 2: Run a DISM ScanHealth

The DISM ScanHealth scans the image for any component store corruption while RestoreHealth performs repair operation automatically, then records those to the log file. Perform both scans so as to resolve the issue.

  • Click Start
  • In the search field box, type CMD
  • Click Command Prompt in the search results list

Windows 10 won't open jpg files

  • Type Dism /Online /Cleanup-Image /ScanHealth to scan for missing components
  • Type Dism /Online /Cleanup-Image /RestoreHealth to scan and correct any causes of the Windows 10 won’t open JPG files issue
  • Press Enter

Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution.

Note: The DISM tool usually takes 15 minutes or longer to complete, so do not cancel when it is running.

Solution 3: Run an SFC scan

This scan checks whether there are broken Windows components in your computer when Windows 10 won’t open JPG files.

  • Click Start
  • Go to the search field box and type CMD
  • Go to Command Prompt then right click and select Run as Administrator

Windows 10 won't open jpg files

  • Type sfc/scannow

Windows 10 won't open jpg files

  • Press Enter

Restart your computer and check if the JPG files open. If not, try the next solution.

Solution 4: Install and update drivers in Windows 10

Most programs created for earlier versions of Windows may run poorly, or not at all, so you can install and update drivers in Windows 10 and see if it helps. Additionally, running the program compatibility troubleshooter will detect and fix some of these issues.

Solution 5: Install a third-party viewer

You can try installing a third-party photo viewer if your default one doesn’t work, and then associate this with your image formats like JPG, PNG and others.

We have compiled a dedicated list of photo viewers where you can choose a tool that will definitely help you. We recommend the following programs:

Solution 6: Delete outdated registry keys

Sometimes Windows 10 won’t open JPG files because registry entries are outdated, but you can restore it by modifying the registry and following the steps below carefully:

  • Log in as administrator
  • Right click Start and select Run

Windows 10 won't open jpg files

  • Type regedit and press enter

Windows 10 won't open jpg files

  • Go to the left pane and find HKEY_CURRENT_USERSoftwareClassesLocalSettingsSoftwareMicrosoftWindowsCurrentVersionAppModelRepositoryFamiliesMicrosoft.Windows.Photos_8wekyb3d8bbwe directory

Windows 10 won't open jpg files

  • You’ll see several entries, each has a version number. If it has 8 Windows Photos app entries, then the outdated registry keys were left after the update so you have to remove them (some have two or four).
  • Select the old entry and right click then select Permissions

Windows 10 won't open jpg files

  • In the Security window click Advanced 

Windows 10 won't open jpg files

  • Pick your user name then click OK

Windows 10 won't open jpg files

  • Right click on the old entry and select Delete
  • Repeat these steps with each outdated entry and then exit and restart your computer

Have any of these solutions helped you fix the Windows 10 won’t open JPG files problem? Let us know by sharing your comment in the section below.

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