- Several users, after upgrading to the latest iteration, have reported encountering the 0x8000ffff error code in Windows 11.
- The error prevents you from using the Microsoft Store, updating the Windows, and creating a restore point on the system.
- To fix it, try clearing the Microsoft Store cache or running the Windows Update troubleshooter, amongst other methods listed below.
Windows 11 is still in the early stages and users are likely to encounter errors more frequently. While most of the errors are trivial and can be fixed by a simple reboot, some just make things a lot more difficult. One example is the 0x8000ffff error code in Windows 11.
This doesn’t allow you to access the Microsoft Store, use the Windows Update, or create a restore point. It leads to a major inconvenience since you are unable to download apps from the store and running an outdated version of the OS puts your system at risk.
To help you eliminate the error, we will walk you through both the underlying causes and the most relevant fixes for each in the subsequent sections. By the time you reach the end of the article, the 0x8000ffff error code in Windows 11 should be fixed.
What causes the 0x8000ffff error code in Windows 11?
There can be a bunch of underlying issues that cause the 0x8000ffff error in Windows, and we have listed them below:
- Problems accessing the Microsoft servers
- Corrupt system files
- Misconfigured settings
- Malware or virus infection
- Conflicting apps or third-party antiviruses
If you are able to identify the underlying cause from the above list, directly head to the relevant fix. For instance, if you have installed a new third-party antivirus, follow the steps listed in the relevant method in the next section.
Otherwise, you can execute them in the listed sequence for quick troubleshooting.
How can I fix the 0x8000ffff error code in Windows 11?
1. Wait for Microsoft’s Servers to become accessible
One of the primary reasons for the 0x8000ffff error code is when the Microsoft servers are not accessible. This could be due to heavy load or the servers may be temporarily down.
Therefore, we recommend waiting for at least 24 hours before you begin troubleshooting, in case the problem lies with servers and not your system. If the 0x8000ffff error code in Windows 11 is not fixed automatically, start executing the methods listed in the later sections.
2. Run Windows Update troubleshooter
- Press Windows + I to launch the Settings app, and click on Troubleshoot on the right in the System tab.
- Next, click on Other troubleshooters.
- Locate the Windows Update troubleshooter and click on the Run button next to it.
- Wait for the troubleshooter to diagnose the problem and follow the listed instructions to resolve it.
Your primary approach when eliminating errors should be to run a relevant troubleshooter, if there’s one for the problem. The troubleshooter automatically diagnoses the problem, and in most cases, makes the necessary changes to the system to fix it.
Once the troubleshooter is done running, check if the 0x8000ffff error code in Windows 11 is fixed. If the issue still persists, we recommend giving it a try to Restoro, it will scan your PC for damaged and missing system files and automatically repair or replace them.
3. Clear Windows Store cache
- Press Windows + R to launch the Run command. Enter wsreset in the text field, and either click on OK or hit Enter to clear the Windows Store cache.
- A black screen will now appear but won’t detail the progress. Once it disappears, the Microsoft Store will launch with its cache cleared.
In several cases, it was the corrupt Windows Store files causing the 0x8000ffff error code in Windows 11. Resetting the cache should fix the problem.
4. Disable proxy
- Press Windows + R to launch the Run command. Type inetcpl.cpl in the text field, and either click on OK or hit Enter to launch Internet Properties window.
- Next, go the Connections tab from the top and click on LAN settings.
- Untick the checkbox for Use a proxy server for your LAN and click on OK to save the changes.
5. Disable antivirus
- Press Windows + S to launch the Search menu. Enter Windows Security in the text field at the top, and click on the relevant search result that appears.
- Click on Virus & threat protection from the options that appear here.
- Next, click on Manage settings under Virus & threat protection settings.
- Disable the toggle for Real-time protection.
- Click Yes on the UAC (User Account Control) prompt that pops up.
Many a time, it’s the antivirus that causes the 0x8000ffff error code in Windows 11. Therefore, it’s recommended that you disable the antivirus, perform the pending task, and re-enable it, since keeping the antivirus disabled leaves your computer exposed to threats.
6. Delete the software distribution folder
- Press Windows + S to launch the Search menu. Enter Windows Terminal in the text field, right-click on the relevant search result, and select Run as administrator from the context menu.
- Click Yes on the UAC (User Account Control) prompt that pops up.
- Click on the downward arrow at the top and select Command Prompt from the list of options. Alternatively, you can press Ctrl + Shift + 2.
- Type/paste the following two commands and hit Enter after each to stop the Windows Update and BITS services:
net stop wuauserv
net stop bits
- Next, press Windows + R to launch the Run command, paste the following address and hit Enter:
- Press Ctrl + A to select all the files stored here and click on the Del icon in the command bar at the top.
The software distribution folder stores temporary files needed for Windows Update. When you delete these files, the system will automatically redownload them. However, the update history will be lost and the next update would take a little longer.
After clearing the software distribution folder, check if the 0x8000ffff error code in Windows 11 is fixed.
7. Enable the Cryptographic service
- Press Windows + R to launch the Run command, type services.msc in the text field, and either click on OK or hit Enter to launch the Services app.
- Next, locate and double-click on the Cryptographic Services entry. All the services here are listed in the alphabetical order by default, so it wouldn’t be difficult locating one.
- Click on the Startup type dropdown menu and select Automatic from the list of options.
- Next, click on the Start button to run the service and then on OK to save the changes and close the window.
8. Run SFC and DISM
- Press Windows + S to launch the Search menu, enter Windows Terminal in the text field at the top, right-click on the relevant search result, and select Run as administrator from the context menu.
- Click Yes on the UAC prompt that appears.
- Next, click on the downward arrow at the top, and select Command Prompt from the menu. Alternatively, you can press Ctrl + Shift + 2 to launch the Command Prompt tab.
- Type/paste the following command and hit Enter to run the SFC scan:
- Once the SFC scan is done running, paste the following command and hit Enter to run the DISM tool:
DISM /Online /Cleanup-Image /RestoreHealth
- After runnig both the scans, restart the computer.
The SFC (System File Checker) scan checks for corrupt system files on the computer, and if any are found, replaces them with their cached copy.
The DISM (Deployment Image Servicing and Management) tool is used to repair the Windows image, and if required, modify the installation media to eliminate any corruptions.
Once both these scans are run, the 0x8000ffff error code in Windows 11 should be fixed.
What are the other Windows 11 update errors?
There are a bunch of installation and update errors encountered by users in Windows 11, as is the case with the previous iteration. One of the common ones is the 0x800f0801 error code, learn how to fix it. Or, if you encountered the 0x800f0905 error code, here’s how you can eliminate it.
When it comes to Windows installation errors, users have reported encountering 0xc1900101 which can be easily fixed. Also, find out how to resolve the 0x800f0831 install error in Windows 11.
These are all the ways you can fix the 0x8000ffff error code in Windows 11. In case you are encountering it in the previous iteration as well, learn how to eliminate 0x8000ffff in Windows 10.
Several users have also reported coming across Windows 11 installation assistant error code 0x8000ffff, which too can be resolved with the methods listed above.
Tell us which fix worked for you in the comments section below.