Are you unable to connect to BT Home Hub router on your Windows PC? This article got you covered! In this piece, we’ll be showing you a set of solutions that can easily be employed to resolve the issue, in quick time.
Do you have problems connecting to BT Home Hub? Connectivity issues can occur due to your router settings, so be sure to reset your BT Home Hub to the default and check if that helps. If the issue is still there, try updating all your drivers to the latest version. In addition, you can also try running the built-in network troubleshooter to fix this problem.
Here’s what to do if you can’t connect to BT Home Hub
- Factory reset the BT Home Hub router
- Install Wi-Fi drivers in Compatibility mode
- Run network/Wi-Fi Troubleshooter
1. Factory reset the BT Home Hub router
If you are unable to connect to a BT Hub, check to see if the problem is associated with your PC or the router. To do this, try to connect the PC via an Ethernet cable. If you are still unable to connect, the problem is probably associated with the BT Hub. In this case, you can reset the router to default.
To reset the BT Home Hub (4 or 5) to factory setting, follow the guidelines below:
- Locate the Reset button at the back of your BT Home Hub router.
- Press and hold this button for about 20 seconds. When the light goes off, the BT Hub would restart.
- After a few moments, the central light will change to blue, while the Broadband light turns off.
- Use the router’s Smart Setup feature to set up the BT Hub again.
- Once the setup is complete, you are all set!
Note: If the problem is not related to BT Hub, resetting it might not resolve the issue. In this case, you can try the next solution, which is directed at fixing your PC‘s Wi-Fi setup, rather than the router itself.
2. Install Wi-Fi drivers in Compatibility mode
Certain PCs suffer from compatibility issues, and these issues can make your PC unable to connect to the BT Home Hub router. If this happens, you can easily install Wi-Fi driver in Compatibility Mode and check if it resolves the error.
To install the Wi-Fi driver in compatibility mode, follow the steps below:
- Go to your laptop manufacturer’s website and download the latest drivers.
- After the download, right-click on the setup file of the driver, and select Properties from the list of options.
- Navigate to the Compatibility tab, locate and check the Run this program in compatibility mode for and select Windows 8.1 or older.
- Save changes and run the setup.
You can also update your drivers by using third-party applications, that will update all your drivers automatically with just a couple of clicks.
Some of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs.To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend DriverFix. Here’s how to do it:
- Download and install DriverFix.
- Launch the application.
- Wait for DriverFix to detect all your faulty drivers.
- The software will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
- Wait for DriverFix to download and install the newest drivers.
- Restart your PC for the changes to take effect.
Drivers will no longer create any problems if you download and use this powerful software today.
Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.
Once this is done, check if the problem is resolved by enabling your Wi-Fi and reconnecting it to the BT Home Hub. If you are still unable to connect, you can try the next solution.
3. Run network/Wi-Fi Troubleshooter
At times, when this problem occurs, the cause might be related to your PC‘s Wi-Fi/network connectivity. If this is the case, you can run the Network troubleshooter to fix the error. To run this troubleshooter (on Windows 10), follow the guidelines below:
- Click on the Start menu and select Settings.
- Locate and select Update & Security.
- In the left pane, click on Troubleshoot
- Now, click on Network Adapter.
- Follow prompts to finish up the troubleshooting process.
- Exit and restart PC.
Once this is done, check if the issue is resolved. If not, you might have to contact Microsoft support team or BT Hub’s technical support team.
In this post, we have described three solutions that you can use if your PC was unable to connect to the BT Hub. Be sure to try all solutions and let us know in the comments section if you found them useful.
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