How to Fix Xbox App Closes Immediately on Windows
If your Xbox app closes immediately after launching, the cause is usually corrupted cache, outdated system files, or conflicting services. Try the fixes below in order and you should get the app working again.
Why Does the Xbox App Close Immediately?
- Corrupted temporary files or cache.
- Outdated Windows or Xbox app version.
- Conflicting background services or utilities.
- Damaged Gaming Services installation.
- Incorrect system time or region settings.
Fix Xbox App Closes Immediately
Follow these methods in order, starting from the simplest.
1. Restart Your PC
A quick reboot clears temporary glitches that can force the app to close as soon as it opens.
2. Update Windows and the Xbox App
- Press Win + I → Windows Update → install all pending updates.
- Open the Microsoft Store → select Library → click Get updates.
If the Microsoft Store won’t launch at all, use this guide to fix the Windows Store not opening so you can update the Xbox app properly.
3. Clear the Xbox App Cache
- Press Win + R, type
wsreset.exe, then press Enter. - Wait for the Store window to appear and close automatically.
- Relaunch the Xbox app.
This removes corrupted cache files that often cause startup crashes.
4. Repair or Reset the Xbox App
- Press Win + I → Apps → Installed apps.
- Find Xbox, select Advanced options.
- Click Repair. If that doesn’t work, select Reset.
If the Xbox app won’t open on Windows 10, similar steps can fix stubborn launch issues.
5. Reinstall Gaming Services
- Press Win + X → Windows PowerShell (Admin).
- Run this command:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers - Restart your PC and reinstall Gaming Services from the Microsoft Store.
6. Adjust Date, Time, and Region Settings
- Press Win + I → Time & language.
- Enable Set time automatically and Set time zone automatically.
- Under Region, select your correct country.
7. Run Windows Store Apps Troubleshooter
- Press Win + I → System → Troubleshoot → Other troubleshooters.
- Run the Windows Store Apps troubleshooter.
This tool automatically detects and repairs issues with the Xbox app.
8. Reinstall the Xbox App
- Open Settings → Apps.
- Uninstall Xbox.
- Reinstall it from the Microsoft Store.
Some users who also run GPU utilities such as the Catalyst Control Center or use AMD CPU overclocking software have reported conflicts. Disable them temporarily to see if the crashes stop.
FAQ
The Xbox app usually closes due to corrupted cache, outdated Windows updates, or broken Gaming Services.
Yes, the Xbox app is needed for Game Pass titles, multiplayer features, and cross-platform play.
No, PC Game Pass requires the Xbox app to download and manage games.
âś… By following these steps, you should be able to stop the Xbox app from closing immediately and enjoy a smooth gaming experience.
Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more
User forum
1 messages