Fix: Xbox App Won’t Open in Windows 10

By: Ivan Jenic
4 minute read

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Windows 10 brought a new feature that allows us to stream our games from Xbox One to our computers, and although this feature sounds great, some users are complaining that Xbox app won’t open on Windows 10.

In order to stream video games from your Xbox One to your PC you’ll need Xbox app running, but as we said, some users have reported that Xbox app won’t open on Windows 10 for some reason, so let’s see if there is a way to fix that.

What to do if Xbox App Won’t Open in Windows 10

  1. Keep Windows 10 up to date
  2. Reinstall the Xbox app
  3. Clear Windows Store cache
  4. Change regional settings
  5. Enable the Xbox app from Services
  6. Run SFC scan

Solution 1 – Keep Windows 10 up to date

Streaming games from Xbox One to your Windows 10 device is one of the key features of Windows 10, and Microsoft is already aware of the problem. As for the official solution, it should be available via Windows Update, so make sure that you check for updates constantly and keep your Windows 10 up to date.

Solution 2 – Reinstall the Xbox app

This sounds like a simple solution, just go to the Windows Store and reinstall the app. Although this sounds like the most obvious solution users have reported that it works, so it won’t hurt you to try it.

We have to mention that certain number of users couldn’t remove Xbox App, and if you’re one of those users you should try to remove it using the PowerShell.

  1. Open PowerShell as administrator. In the Search bar type PowerShell and right click PowerShell from the list of results. Choose Run as administrator.
  2. When PowerShell starts paste the following code and press Enter to run it:
    • Get-AppxPackage -name “Microsoft.XboxApp” | Remove-AppxPackagexbox app won't open
  3. After that you can just visit the Windows Store and reinstall Xbox app again.

As you can see fixing the Xbox app that won’t open on Windows 10 isn’t that hard and in worst case scenario you’ll just have to delete it using the PowerShell and install it again from the Windows Store.

  • ALSO READ: Xbox App for Windows 10: Everything you need to know

Solution 3 – Clear Windows Store cache

Resetting the Store cache can also fix this error, so do try out this workaround. Here are the steps to follow to reset Store cache:

  1. Press Windows Key + R to launch Run
    0x80131500-windows-10-wsreset
  2. Enter wsreset.exe > hit Enter
  3. Once the reset process completes, restart the Windows Store.

Solution 4 – Change regional settings

Some users confirmed that changing regional settings helped them fix the problem. Simply change your region to United States, Canada or United Kingdom following these instructions:

  1. Go to Start > go to Settings > go to Time & language
  2. Select Region & language > change your country or region0x80131500-windows-10-region
  3. Restart your computer and check if the issue persists.

Solution 5 – Enable the Xbox app from Services

Many Windows 10 users reported that enabling the Xbox App using the Task Manager fixed the problem for them. Here are the steps to follow:

  1.  Go to Start > type ‘device manager’ > open Task Manager
  2. Go to Services > click on the Open services buttonopen services task manager
  3. Locate the following services: xblauthmanager, xblgamesave and xboxnetapisvcenable xbox app
  4. Right click on them > start the services
  5. If the services won’t start > right click on them > select Properties
  6. Go to to Startup type > select Automatic > hit Apply > OK.fix xbox app won't open windows 10w
  7. Activate these three Xbox entries in the same way.

Solution 6 – Run SFC scan

Corrupted or missing Registry keys may prevent the Windows Store apps from properly launching. The simplest way to repair your registry is to use a dedicated tool, such as CCleaner.

You can also use Microsoft’s System File Checker to check for system file corruption. The utility verifies the integrity of all protected system files and repairs files with problems when possible.

Note: Before you tweak your Registry, make sure to backup it up in case anything goes wrong.

Here’s how to run an SFC scan:

1. Go to Start > type cmd > right-click Command Prompt > select Run as Administrator

2. Now type the sfc /scannow command

3. Wait for the scanning process to complete and then restart your computer. All corrupted or missing files will be replaced on reboot.

There you go, we hope that these solutions helped you fix the Xbox App issues that you encountered. Let us know which solution worked for you.


Editor’s Note: This post was originally published in January 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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