Xbox Companion App closes soon after launch [SOLVED]

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
Affiliate Disclosure
4 ways to fix Xbox Companion App Close error

To fix various PC problems, we recommend DriverFix:
This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:

  1. Download DriverFix (verified download file).
  2. Click Start Scan to find all problematic drivers.
  3. Click Update Drivers to get new versions and avoid system malfunctionings.
  • DriverFix has been downloaded by 0 readers this month.

The Xbox Companion App, previously Xbox App for Windows 10 brings a new set of features such as party chat, messaging and retains the old and loved Game Bar feature. That said, some users have reported an issue with the app that forces it to close abruptly as soon the user launches it.

One user shared his concerns with the error on Microsoft Answers.

I just upgraded to Windows 10 from Windows 8.1.  Things worked as expected with the included Xbox app for the first few days.  However, for the last day or two, the app has crashed immediately upon launch, with no error message displayed.

Find how to fix this error by following the steps below.

Why does my Xbox app keep closing?

1. Run Xbox App Troubleshooter

  1. Click on Start and select Settings.
  2. Go to Update and Security.
  3. Click on Troubleshoot tab.
  4. Scroll down to the bottom and click on Windows Store Apps.
    Run Windows Store Apps Troubleshooter
  5. Click on Run the Troubleshooter button.
  6. Windows Store App Troubleshooter will scan the system and suggest some fixes.
  7. Follow the on-screen instructions and check if that resolves the error.

2. Reset the Xbox App

  1. Click on Start and select Settings.
  2. Go to Apps.
  3. Click on Apps and Features.
  4. Now search for Xbox App and select the app.
  5. Click on Advanced Options.
    Xbox Apps - Apps and Features
  6. In the new window, scroll down and click on the Reset button.
    Xbox App Reset - Xbox Companion App
  7. When asked for the confirmation, click on Yes.

We’ve written extensively on Xbox App crashing issues. Check out these guides for more information.

3.  Uninstall and Reinstall Xbox App

  1. Right-click on the Start button and select PowerShell (Admin).
  2. In the PowerShell window type, the following command and press enter.
    get-appxpackage *Microsoft.XboxApp* | remove-appxpackage
  3. This will uninstall the Xbox app from your computer.
    Uninstall Xbox from PowerShell
  4. Now go to Xbox Companion App page on Microsoft Windows Store, here, and install the app.
  5. Launch Xbox Companion App and check if the app is working now.

4. Other solutions to try

Xbox Companion App Update

  1. Disable EVGA PrecisionX. It is an overclocking tool for the graphics card, however, some users have reported that tool can create conflict with the Xbox app. If you are using the tool, try disabling EVGA PrecisionX and check for any improvements.
  2. Click on the Battery Icon in the taskbar and set the Performance to Best Performance.
  3. Check for Windows and App Updates.


idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

This article covers:Topics: