5 Ways to Fix Your Device Driver Is Not Compatible in WoW

Use our solutions to get rid of this Wow error in no time

by Loredana Harsana
Loredana Harsana
Loredana Harsana
Managing Editor
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • Users experience the frustrating error of device driver compatibility in WoW due to outdated Windows, old drivers, and not only.
  • This problem can be easily fixed by updating the Windows and drivers, specifically the graphic drivers, as described below. 
How to Fix Your Device Driver is Not Compatible in WoW
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Broadly speaking, users find navigating through the WoW game easy, yet at times due to certain glitches, you might come across Your device driver is not compatible error in WoW.

If you have ever encountered the above error, you have landed on the right spot. Quickly go through the guide below and pick your fix to resolve this issue!

What causes Your device driver is not compatible error in WoW?

In WoW, this error normally occurs due to outdated Windows or some incompatibility issues with the graphics drivers.

Listed above are a few causes that generally play a crucial role in Your device driver is not compatible error in WoW.

  • Outdated drivers – One of the most common causes of this error is outdated video or sound drivers.
  • Incompatibility issues – If you are using an old or incompatible graphics driver, it might also cause this error.
  • 3rd party software might be conflicting with WoW – Sometimes, other software interferes with WoW and cause this error.

Now that you know the main causes behind this error let’s move on to possible solutions that can help you resolve this error in no time!

How do I fix Your device driver is not compatible error in WoW?

Before moving to the real solutions, let’s have some quick checks that might help you get rid of this error.

  • Restart your computer because sometimes a simple restart can fix all kinds of problems, including this one.
  • Add WoW to your firewall’s exception list.
  • Check the minimum system requirement.

System requirements for WoW

Operating System Windows® 7 64-bit
Processor Intel® Core™ i5-3450
AMD FX™ 8300
Video NVIDIA® GeForce® GTX 760 2 GB or AMD Radeon™ RX 560 2 GB or Intel® UHD Graphics 630 (45W TDP) *Requires manufacturer's driver support.
Memory 4 GB RAM (8GB for integrated graphics such as Intel HD Graphics series)
Storage Solid State Drive (SSD)
100GB available space
Hard Disk Drive (HDD)
100GB available space (depending on the performance of the drive, player experience may be impacted on HDD)
Internet Broadband internet connection
Input Keyboard and mouse required. Other input devices are not supported.
Resolution 1024 x 768 minimum display resolution

After having the quick preliminary checks out of the way, let’s move on to some real and detailed solutions that can help you fix Your device driver is not compatible error in WoW.

1. Update the graphics driver 

  1. In the taskbar, search for Device Manager and open the application.
  2. Within the Device Manager window, click on Display adapters and double-click on the Intel(R) Iros(R) Xe Graphics, and a window will open up.
  3. Enter in the Driver tab in your graphic card window and click on the Update Driver button.
  4. Now select Search automatically for drivers, and update your drivers.

At times this error is caused by corrupted or outdated drivers. In this case, updating your current device driver to the latest available version will resolve the issue. 

Expert tip:


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If this method doesn’t suit you, you can check other ways to update your graphics drivers.

If you are experiencing frequent lagging, high latency, and dysconnectivity issues, then do check our guide to fix high latency and disconnection issues in WoW.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Reset the WoW user interface 

  1. On the main home page, click on Options, then select Show in Explorer.
  2. Within the popup menu that opens up, double-click on the WoW folder.
  3. Next up, double-click on the respective folder for WoW that is causing problems. It must be either _classic_ or _retail_.
  4. Rename the WTF, Cache, and Interface folders to WTFOld, CacheOld, and InterfaceOld, respectively.
  5. Relaunch World of Warcraft to see the changes that you made earlier.

A corrupted interface might sometimes result in Your device driver is not compatible error in WoW. Hence, resetting the WoW user interface will most probably clear the error.

After resetting the WoW interface, if you want to customize the interface according to your personal preferences, then you should check our guide for customizing your WoW interface.

3. Check for your Windows updates

  1. Click on the Windows icon and select the Settings option.
  2. Then, look for Windows Update in the sidebar menu and click it.
  3. Check if any update is available, then go for it and update your PC.

Outdated Windows are likely to cause device driver compatibility errors in WoW. Hence, updating Windows to the latest available version will fix the issue.

While updating your system, if you encounter an error of could not connect to the update service in Windows 11 then you need to check this article to solve could not connect to update service error.

If you are still experiencing the same problem, reinstalling WoW is your last resort.

4. Uninstall and reinstall WoW

  1. On the home page, select the game you wish to uninstall, then click on the Settings icon beside the Play option.
  2. In the pop-up menu that opens up, click on Uninstall option.
  3. A confirmation prompt will open up; click on Yes, Uninstall.
  4. Open up the Blizzard app again on your PC and log in to your account with your credentials.
  5. Once you have logged into your account, select WoW and click on the Install option present at the bottom and follow the prompts to install the game.

Uninstalling WoW and then reinstalling it from scratch will probably resolve Your device driver is not compatible error in WoW.

With the above error, if you face frequent disconnecting issues in WoW, check our guide to fix frequent disconnects and high latency issues.

We hope this article helped you troubleshoot the respective error for a seamless gaming experience. Give us your feedback in the comments box below.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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