FIX: Zimbra Internet Explorer issues in Windows 10

Radu Tyrsina
by Radu Tyrsina
CEO & Founder
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fix zimbra windows 10

Zimbra Collaboration Suite, a groupware email server and web client, is apparently causing some problems for users trying to make it work in Internet Explorer 11 from Windows 10, 8.1. Read below to find all the details.zimbra windows 8.1
All different types of software seem to be affected by the Windows 10, 8.1 update and now it’s time to talk about Zimbra, a collaboration suite of software that work with other browsers, like Internet Explorer 11 in Windows 10, 8.1, for example. Here’s what one affected user is saying:

Zimbra don’t work on Internet Explorer 11 with Windows 8.1. It can’t read my mails on zimbra.free.fr. Free.fr says it’s your fault. Please remove the bug.

According to him, Zimbra isn’t compatible with Windows 10, 8.1 and a number of other forums postings has confirmed the same issue, albeit Zimbra developer says the app is fully compatible with Microsoft’s latest operating system version. Here’s a little more info about what Zimbra does:

The software consists of both client and server components. Two versions of Zimbra are available: an open-source version, and a commercially supported version (“Network Edition”) with closed-source components such as a proprietary Messaging Application Programming Interface connector to Outlook for calendar and contact synchronisation.

If you’re still experiencing Zimbra issues on Windows 10, 8.1, here are some troubleshooting suggestions to help you fix the problem.

Fix Zimbra bugs on Windows 10

1. Update Zimbra/ Windows 10

First of all, make sure that you’ve installed the latest Zimbra version on your computer, as well as the latest Windows 10 updates. Running outdated software versions may trigger a wide array of issue, including the problems described above. So, go ahead and update both Zimbra and Windows, then restart your computer and check if the issue persists.

2. Try a different browser

If the problem persists, try using Zimbra on a different browser. Quite a few users reported this workaround helped them solve the problem.

3. Check Zimbra’s Support Page

If the issue persists, go to Zimbra’s Support page. You can browse through Zimbra’s Knowledge Base Articles or check out the Community articles.

If you’re a Zimbra user, can you confirm that you’ve been having similar issues?

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Editor’s Note: This post was originally published in November 2013 and has been since updated for freshness, and accuracy.

  • I just bought a kindle fire hdx and connected my email account which is xfinity Comcast. I also have my email using zimbra, so I now have two separate email accounts, one uses zimbra and the other doesn’t. I don’t know how to uninstall zimbra. Can anyone help me with this.

  • I currently use Zimbra. Since I updated my version of Windows 8 to 8.1 I can’t read my mails because they are indefinitely charging. Do you know how I can solve this problem ?
    In advance thank you for your help !

  • Win 8.1 works fine with the zimbra connector and webmail. We just tried it today. The person you are quoting is using some french ISP that is running an outdated version of zimbra. Before posting this kind of thing it might be best to gather some more information.

      • No, I am a sysadmin who supports it at a company running this software for our own users. I have supported competing software and honestly there is not much comparison, zimbra is really good and their support rocks.
        It does not work for him because his provider is running very old software. This would be like complaining that office 3.0 does not run on Windows 8.