How to get DTS sound on Windows 10

biagelo@gmail.com' By: Elsie Otachi
5 minute read
how to get dts sound

DTS, or Digital Theater Sound, is a surround sound format that uses several channels to provide multi-channel and stereo content benefits to the user.

The DTS format utilizes the digital interface, maximizing on the data throughput to provide connection via SPDIF digital audio output, to a DTS-enabled sound system, transforming stereo content into a 7.1 channel sound experience.

If you’re experiencing difficulties with DTS sound not working on Windows 10, there are a couple of things to consider or check for before trying out the solutions are:

  • Check the make and model of your computer
  • Check whether the issue affecting the internal speakers also affects external speakers

This is because the DTS sound problem may be caused by improper configuration of audio devices, or audio settings.

We understand the inconvenience caused by sound issues, so we share the possible solutions you can use to get DTS sound back on your Windows 10 device or computer.

How to get DTS sound from PC

Solution 1: Run Audio troubleshooter to fix DTS sound problem

Take the steps below to execute this:

  • Right click Start
  • Select Control Panel
  • Go to View by option on the top right corner
  • Click the drop down arrow and select Large icons
  • Click Troubleshooting

fix DTS sound PC

  • Click View all option on the left pane
  • Locate Playing Audio
  • Run Playing Audio troubleshooter (opens a pop-up window – follow the instructions)

how to get dts sound from pc

Update the network and the audio drivers for Windows 10 from your Device Manager manually, by uninstalling, then reinstalling them from the manufacturer’s website.

How to reinstall drivers:

  • Right click Start
  • Select Device Manager
  • Locate Sound, Video and game controllers
  • Click to expand the list
  • Right click on Sound card
  • Click Uninstall

how to get dts sound from pc

  • Download the latest audio driver set up file from the manufacturer’s website
  • Install the audio driver

Let us know if this worked. Otherwise try the next solution.


Solution 2: Install DTS sound to fix DTS sound problem

If you got an error message that says DTS software is not compatible, while installing it, try installing it in the compatible mode on Windows 10.

You can also install Windows 8 or 8.1 version drivers in compatibility mode if you don’t have Windows 10 compatible drivers.

Here’s how to install drivers in Compatibility mode:

  • Go to the manufacturer’s website
  • Download the updated driver
  • Right click on the downloaded driver installation file
  • Select Properties
  • Click Compatibility tab
  • Check the Run this program in compatibility mode box
  • Click the drop down box and choose a previous version of the operating system
  • Click Ok
  • Install the DTS sound driver

Did this work? If not, try the next solution.


Solution 3: Run Hardware and Devices troubleshooter to fix DTS sound problem

If you’re experiencing problems with recently installed device or hardware on your computer, then run the Hardware and Devices troubleshooter to resolve the issue. This checks for commonly occurring issues and ensures any new device or hardware is correctly installed on your computer.

Here’s how to go about it:

  • Right click Start
  • Select Control Panel
  • Go to View by option on the top right corner
  • Click the drop down arrow and select Large icons
  • Click Troubleshooting

fix DTS sound PC

 

  • Click View all option on the left pane

DTS

  • Click Hardware and Devices
  • Click Next

Follow the instructions to run the Hardware and Devices troubleshooter.  The troubleshooter will begin detecting any issues.


Solution 4: Install Windows Updates to fix DTS sound problem

For a healthy computer, you need to keep updating Windows with the latest system updates, and drivers. This also helps resolve any issues or difficulties you may be experiencing.

Here’s how to check and install Windows Update (manually)

  • Go to Start
  • In the search field, type Windows Updates

how to get dts sound from pc

  • Click on Windows Updates Settings from the search results
  • Click Check for updates
  • Install the latest Windows Updates

If this doesn’t work, try the next solution.


Solution 5: Update the driver to fix DTS sound problem

You could also try updating the driver by following these steps:

  • Right click Start
  • Select Run
  • Type msc
  • Press Enter
  • Select Audio inputs and outputs to expand the list
  • Right click High Definition Audio device
  • Select Update Driver software
  • Restart your computer to check if the problem has gone away

If this doesn’t fix the issue, try uninstalling the driver by right clicking on High Definition Audio Device driver, then reboot your computer.

The system will install the driver automatically upon restarting your machine.


Solution 6: Try different audio formats to fix DTS sound problem

Here’s how you can do this:

  • Click Start
  • Type Sound on the search field
  • Select Sound Control Panel
  • Go to the Playback tab
  • Right click Default Device
  • Select Properties
  • Under Advanced tab on Default Format, change the settings

DTS sound PC

  • Test the sound

You can try changing settings again if the first try didn’t work.


Solution 6: Turn off Audio enhancements to fix DTS sound problem

  • Click Start
  • Type Sound on the search field
  • Select Sound Control Panel
  • Go to the Playback tab
  • Right click Default Device
  • Select Properties
  • Under Enhancements tab, select Disable all enhancements box

DTS sound

  • Test the sound again

If this doesn’t work, select Cancel, then on Playback tab, select a different default device and Disable all enhancements box then try testing sound again. Do the same for each default device.


Solution 7: Set Default Device to fix DTS sound problem

This applies when you’re connecting to an audio device via USB or HDMI cable, thus you need to set the device as the default.

To do this, click Start, type Sound to open Sound control panel. Under Playback tab, select a device, then Set Default.


Solution 8: Check cables and volume to fix DTS sound problem

You can also try these steps below:

  • Check your speaker and headphone connections for any loose cables, or if you have the wrong jack
  • Verify your power and volume levels, then try to turn all volume controls up
  • Check your speakers and/or apps for volume controls as some have their own
  • Connect using a different USB port
  • Check that your speakers are working by unplugging your headphones

Let us know if any of the above solutions worked for you.

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