0xc19a0013 Printer Error Code: Best Ways to Fix it

Change the catridge if you come across this error

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Key notes

  • The ink system failure error code 0xC19a0013 may occur when you try to print on your printer device.
  • Issues like ink cartridge leakage or other printer components can cause the error.
  • Resetting the printer should resolve any issue causing the ink system failure error.

It has been rampant for users to report the 0xc19a0013 printer error code that appears when they attempt to startup or print on their printers. The error indicates an Ink system failure problem and can render the whole device unusable.

Nevertheless, this article will take you through some basic steps for fixing the issue. Alternatively, you can read our detailed post about the printer not working on Windows 11 and ways to fix the problem.

What causes the 0xc19a0013 printer error code?

Some factors that are liable to cause the ink system failure error code OxC19a0013 are:

  • Ink cartridge leakage – When you insert the cartridge, which doesn’t form a good seal, it may allow air to enter and stop it from working properly or cause the cartridge to leak.
  • Low printer ink – You can also encounter errors, including 0xc19a0013, if the ink cartridge is not providing ink well.

Since there are several printer products out there, the causes for the error code 0xc19a0013 may differ. Regardless, we will discuss ways to resolve the error and get your printer working correctly.

How can I fix the 0xc19a0013 printer error code?

Before trying any advanced troubleshooting steps, apply the following preliminary checks:

  • Power cycle the printer – The power cycling printer will refresh its processes, kill background tasks affecting its functionality, and fix other temporary issues causing the error.
  • Change the printer’s ink cartridge – Since the ink cartridge may be responsible for the problem, switching to another one will help mitigate the issue.
  • Uninstall and reinstall the printer drives – It will fix corrupt or outdated printer drivers issues causing the ink system failure error code OxC19a0013. Also, reinstalling the printer driver will help install the latest version. You can read our guide on what to do if you can’t remove the printer in Windows 11.

If you still can’t use your printer after the checks above, proceed with the solutions below:

1. Reset the printer

  1. Turn on the printer and wait until it is completely booted.
  2. Unplug the power cable from the rear end of the printer and then remove it from the power outlet.
  3. Wait for at least 60 seconds.
  4. Plug the power cable back into the power outlet.
  5. Plug the power cable into the rear end of the printer.
  6. The printer will switch on automatically as it wasn’t switched off earlier. If the printer fails to turn on automatically, turn it on by pressing the Power button.
  7. Then, press and hold the Resume/Cancel button for 10-20 seconds till the Attention light turn on.
  8. Wait for the printer to be silent, then check if the error code 0XC19A0013 persists.

The above steps will hard reset the printer device and can fix any issues causing the error.

Note icon NOTE
If you still can’t get your printer to work properly after trying the steps above, there is only one option to consider. The only alternative is replacing the printer with a newer and functional printer.

In addition, you may be interested in our detailed article about printers not recognizing your router and the steps to fix it.

2. Try manual hardware reinstall

Note icon NOTE
This is a very risky process, and it can cause irreversible damage to your Printer if not careful.
  1. Boil 1 inch of water and soak the print head for 5 minutes.
  2. Repeat this step at least three times until no more ink comes from any of the four print orifices.
  3. Reinstall the print head and change all the cartridges.

Some users claimed this step worked smoothly for them, and the printer worked fine afterward. However, as stated earlier, this is a very risky way to fix this error.

Also, we have a comprehensive post about how to fix the printer busy error on your computer.

If you have further questions or suggestions, kindly drop them in the comments section.

More about the topics: Printer Errors