Pokemon Home Error Code 504: How to Fix it

Pokemon Home error code 504 is usually a server-side problem so there’s not much you can do except wait for it to go away on its own. However, if it’s happening frequently, we lined up a few solutions to get you by.

What is error code 504 on Pokemon Home?

In some rare but possible cases, altering the game files using tools that spoof your location to gain an advantage over other players in battle can also throw this error.

How do I fix error code 504 on Pokemon Home?

Begin with the following preliminary steps before any complex troubleshooting:

• Make sure that you have the latest official version of Pokemon Home installed.
• Try switching your connections by disconnecting from Wi-Fi and connecting to a cellular network (if available).
• Try playing Pokemon Home on a browser or PC app via an emulator.

1. Update your device’s OS

1. Locate Settings on your device. (We’ll be using the Samsung model for this step).
2. Go to Software update.
3. Tap on Download and install.
4. Wait for the update to finish installing if available, and retry the game.

If you’re playing Pokemon on your PC via a Pokemon emulator or browser, proceed to update your OS and browser respectively then try again and see if the error code 504 persists.

2. Clear app cache

1. Tap and hold the Pokemon Home icon. Select App info.
   
2. Next, head to Storage.
   
3. After that, tap on Clear cache and check if the problem is gone.
   
4. If not, repeat the same steps but this time choose Clear data.
   
5. Tap on Delete to confirm.
   

Clearing the app cache will not only help solve the Pokemon Home error code 504 but may also resolve the error code 400.

3. Reinstall the app

1. Press and hold the Pokemon Home icon.
2. Choose Uninstall.
   
3. When the confirmation dialog appears, tap OK.
   
4. Delete the PokemonHome folder from your computer and restart your computer.
5. Go to your dedicated app store, search for Pokemon Home.
    
6. Tap on Install next to Pokemon Home and wait for the app to install.
   
7. Once installed, start it again and check if it works.

4. Reset your network

4.1 Windows

1. Hit the Windows key and click on Settings.
2. Navigate to Network & internet.
3. Select Advanced network settings.
4. Click on Network reset.
5. Next, hit the Reset now button.

4.2 Android

1. Open the phone Settings, and go to General management.
2. Tap on Reset.
3. Now, select Reset network settings from the list of options.
4. Tap on Reset settings to confirm.

4.3 iOS

1. Open the iPhone Settings, and go to General.
2. Tap on Transfer or Reset iPhone.
3. Tap Reset at the bottom.
4. Select Reset Network Settings from the list of options.
5. Enter the device’s passcode to confirm the reset.

5. Contact support

If neither of those work, then it’s time to contact Niantic Labs directly and get help from Pokemon customer care representatives. Sometimes, it’s an issue they may be able to help you with or at least give you a timeline of when a fix will be available.

If you have to wait, there’s no harm in exploring other Pokemon games you can play on your browser. Lucky for you, there’s an extensive library of fun games in this family you’ll be spoilt for choice.

In case you are having problems with your emulator, we have lined up some of the best Pokemon emulators that run Android games seamlessly. We also have a new guide on Pokemon HOME error code 10015, so feel free to check it out.

Hopefully, one of these solutions will help you get back to your Pokemon adventure without any trouble at all. For any additional thought on comments, let’s meet in the comment section below.