How to Fix Fortnite Matchmaking Error (#1)

Fortnite matchmaking error 1 will prevent you from playing the game online. If this error occurs, you won’t be able to join the matchmaking or play solo or in a party, but there are ways to fix this.

Why does Fortnite say matchmaking error?

This is caused by network or party issues. Crossplay or custom code can also cause this issue.

How can I fix Fortnite matchmaking error 1?

Before we start fixing this issue, try restarting your game, device, or router. Temporarily leaving the party can also help.

1. Remove custom code

1. Start the game.
2. Navigate to the Custom Options in the bottom right.
    
3. Remove the custom code and click OK.
   
4. Check if the problem is resolved.

2. Make sure that No fill is enabled

1. Select your current game mode.
   
2. Set Fill party to No fill.
    
3. The problem should be gone.

3. Enable crossplay

On PS5, follow these steps:

1. Open the Options menu and choose Settings.
    
2. Locate Allow cross platform play and set it to Yes.
   
3. After making this change, try to matchmake again.

On Xbox, do the following:

1. Press the Xbox button and go to Settings.
2. Navigate to Account and select Privacy & online safety.
    
3. Next, go to Xbox privacy.
   
4. After that, select View details & customise.
   
5. Head over to Communication & multiplayer.
   
6. Set You can join cross-network play to Allow.
   
7. Save changes, go back to the game, and test if it works.

This may also come in handy if you encounter error code 6.

4. Change the matchmaking region

1. Open Settings.
2. Next, set a different Matchmaking region. Use a region closest to you for the best performance.
   
3. After switching the server, check if the issue is gone.

Keep in mind that changing the region will affect your latency, so be sure to check Fortnite ping before choosing the right region for you.

Is matchmaking down in Fortnite?

1. Navigate to the Epic Games Status page.
2. Expand the Fortnite section.
   
3. Check if matchmaking is operational.

Fortnite matchmaking error 1 is usually caused by your settings, and after adjusting it, you should be able to get back into the game. This isn’t the only issue you can encounter, and many reported that Fortnite is stuck on please wait screen.

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Speaking of issues, it’s not uncommon to be unable to join the Fortnite login queue or to be unable to join a friends party in Fortnite. Luckily, we tackled these issues in separate guides.

For the R6 matchmaking error, we’ve already tackled that in another guide. Recently we covered Matchmaking error #3 in Fortnite, so you might want to check it.

Did you ever encounter this issue and how did you fix it? Let us know in the comments below!

FAQs related to Fortnite Matchmaking Error (#1)

1. What is Fortnite Matchmaking Error (#1)?

Matchmaking Error (#1) means Fortnite couldn’t connect you to a game server. It can be caused by server outages, overloaded matchmaking, Creative map issues, network problems, or temporary bugs after an update.

2. Why am I getting Matchmaking Error (#1) on every game mode?

If it happens in Battle Royale, Zero Build, Reload, and Creative, it’s often due to an Epic Games server issue or a widespread matchmaking outage rather than your device. Community reports frequently spike after major updates or live events.

3. Is Matchmaking Error (#1) caused by Fortnite servers?

Often, yes. During maintenance, updates, or live events, players may see Matchmaking Error (#1) because servers are overloaded or temporarily unavailable.

5. Does changing matchmaking regions help fix error #1?

Sometimes. Reddit users have reported successfully joining matches after switching to a different matchmaking region when their default region was experiencing issues.

6. Why does Matchmaking Error (#1) happen after a Fortnite update?

Major updates can temporarily overload matchmaking services or introduce bugs affecting Creative islands and public lobbies until Epic deploys a server-side fix.

7. Does Matchmaking Error (#1) affect Creative maps?

Yes. Epic Developer Community reports show the error commonly affects UEFN and Creative islands, especially when players try to rejoin existing sessions or use the “Ready Up” option.