HP USB-C Dock 5G Drivers: How to Download and Install

How to

Milan Stanojevic

Windows Toubleshooting Expert

How to

2 min. read

Published on August 22, 2025

A message from our partner

To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

Download PC HelpSoft Driver Updater and install it on your PC
Start the scanning process to search for outdated or missing drivers that cause problems
Right-click on Update Now to allow the update process.

Download now PC HelpSoft has been downloaded by 0 readers this month

If your HP USB-C Dock 5G is not working correctly, it is likely due to missing or outdated drivers. This can lead to issues with connectivity, charging, or external displays. Below, you’ll find clear steps on how to download, install, and update HP USB-C Dock 5G drivers on Windows.

How to install HP USB-C Dock 5G drivers?

How to install HP USB-C Dock 5G drivers?

1. Download drivers from HP’s official site

Go to HP’s official support page.
Search for HP USB-C Dock 5G.
Select your Windows version.
Download the driver package.
Run the installer and follow the prompts.

If you also need related printer software, you can check how to download and install HP printer drivers on Windows 11.

2. Use Windows Update to install drivers automatically

Press Windows + I to open Settings.
Go to Windows Update.
Click Check for updates.
Install any driver updates related to HP.

This can also help fix issues such as the HP driver error 9996.

3. Update drivers via Device Manager

Right-click Start and select Device Manager.
Expand Universal Serial Bus controllers.
Right-click your HP dock device and choose Update driver.
Select Search automatically for drivers.

4. Install HP Smart to manage updates

Download the HP Smart app on Windows 11.
Install it by following the on-screen instructions.
Launch the app and sign in with your HP account.
Add your HP USB-C Dock 5G from the device list.
Use the app’s update section to check and install the latest drivers.

5. Reinstall the dock drivers if issues persist

Open Device Manager.
Locate the HP USB-C Dock 5G under connected devices.
Right-click and choose Uninstall device.
Restart your PC and reconnect the dock.
Windows will reinstall the drivers automatically.

Final thoughts on HP USB-C Dock 5G drivers

Installing the correct HP USB-C Dock 5G drivers is essential for stable performance and compatibility. Whether you use HP’s official support page, Windows Update, or HP Smart, keeping your drivers updated ensures your dock runs without issues.

More about the topics: docking station, driver, HP laptop

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.