Missing acgenral.dll error in Windows 10/11 [Full Fix]

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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  • Missing acgenral.dll errors in Windows 10 arise when the acgenral.dll has become inaccessible. That file might have been deleted or be corrupted.
  • You can fix appcrash acgenral.dll issues with system repair software.
  • Windows 10 includes built-in tools that can resolve acgenral.dll is either not designed to run on Windows error messages.
  • Finding replacement acgenral.dll files can also resolve the acgenral.dll issues on Windows 10.
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Users often post on Microsoft’s support forum, and others, about DLL (Dynamic Link Library) errors that arise for software.

Although those DLL error messages vary, they often say that a DLL file is missing. That means the file specified in the error message has become inaccessible.

What is acgenral.dll?

Acgenral.dll is a Dynamic Link Library file that’s described as a Windows compatibility DLL.

It’s a DLL file that some software utilizes to access certain API functionality in Windows.

Acgenral.dll errors will most typically arise when users try to run the software, but can also occur when users utilize the hardware.

How can I fix acgenral.dll errors in Windows 10?

1. Fix the acgenral.dll error with system repair software

There are a wide variety of system maintenance utilities for Windows. Some maintenance software incorporates repair tools that can fix DLL, BSOD (blue screen of death), and other Windows errors.

System repair tools that fix DLL issues replace missing or corrupted system files with fresh ones.

Restoro repair

Restoro is a reliable third-party DLL fixer which uses a built-in automated system and an online library full of functional DLLs to replace and repair any files that might be corrupted or damaged on your PC.

All you need to do to resolve your PC’s problems is to launch it, and simply follow the on-screen instructions to start the process, as everything else is covered by the software’s automated processes.

This is how you can fix registry errors using Restoro:

  1. Download and install Restoro.
  2. Launch the software.
  3. Wait for it to scan your PC for any stability issues and possible malware.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.

After this process is completed your PC will be as good as new, and you will no longer have to deal with BSoD errors, slow response times, or other similar issues.

Get Restoro

Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

2. Run a system file scan

  1. First, click Windows 10’s Type here to search button (with the magnifying glass icon) to open that tool.
  2. Type the keyword Command Prompt in the search tool.
  3. Select Command Prompt and click its Run as administrator option.
  4. Press the Enter key after inputting this command: DISM.exe /Online /Cleanup-image /Restorehealth
  5. To initiate a system file scan, you’ll need to input this command and press Enter: sfc /scannow
    System File Checker command acgenral.dll
  6. Now, wait for the system file scan to reach 100 percent verification.
  7. Restart your desktop or laptop if the scan does repair system files.

3. Update system drivers

If the acgenral.dll error arises when you try to utilize certain hardware devices, consider updating system drivers.

The best way to do that is to run a scan with driver updater software. Driver updater software will list devices that need driver updates and enable users to quickly download and install required drivers.

Expert tip:


Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

In this regard, we recommend DriverFix because it is very light and easy to use. Plus, it uses its own comprehensive driver database to identify the best version available.

Along with that, you can set this software to regularly scan and fix any outdated, damaged, or missing drivers so you won’t have to worry about it again.

Get DriverFix

4. Reinstall software the acgenral.dll error arises for

  1. First, press the Windows and R keyboard keys simultaneously to open the Run accessory.
  2. Type this Run command in the Open text box: appwiz.cpl
  3. Click the OK button.
  4. Select software the acgenral.dll error occurs for within the Programs and Features Control Panel applet.
    Programs and Features applet acgenral.dll
  5. Then click the Uninstall option, and select Yes on confirmation prompts.
  6. Restart Windows 10 when you’ve uninstalled software.
  7. Then reinstall the uninstalled software with its DVD or downloaded setup wizard. Make sure you install the latest version.

You can also uninstall software and more thoroughly erase their leftover files and registry entries with third-party uninstaller utilities.

5. Restore Windows 10 to an earlier time

  1. Open the Run window as outlined for resolution four.
  2. Click OK after entering this command: rstrui
  3. Select the Choose a different restore point radio button on the System Restore window.
  4. Press the Next button to proceed to your restore point list.
    System Restore window acgenral.dll
  5. Now select the Show more restore points checkbox if System Restore displays that option.
  6. Choose a restore point that will restore Windows to a date when there wasn’t an acgenral.dll error on your desktop or laptop.
  7. Press the Next button, and click Finish to confirm.

Note: Restoring Windows as covered above will remove software installed after a selected restore point. To check what programs and updates a restore point deletes, click the Scan for affected programs button.

6. Get a replacement acgenral.dll

  1. First, you’ll need to turn on a different PC with the same Windows 10 platform and system architecture as the one you need to fix the acgenral.dll for.
  2. Type acgenral.dll in Windows 10’s search box as shown directly below.
    acgenral.dll file acgenral.dll
  3. Click Open file location to open the folder that includes the DLL.
    System32 folder acgenral.dll
  4. Next, right-click acgenral.dll and select the Copy option for it.
  5. Insert an USB flash drive to copy the DLL file to.
  6. Then select the flash drive in File Explorer, and press the Ctrl + V hotkey to paste the copied DLL onto the drive.
  7. Now start up the PC you need to fix the acgenral.dll on.
  8. Insert the flash drive you copied the DLL onto into the PC’s USB drive.
  9. Select the acgenral.dll on the USB stick.
  10. Press the Move to button.
    Move to button acgenral.dll
  11. Click the Choose location option.
  12. Select the folder you need to move the DLL to within the Move Items window, which will be of these paths:
    C:WindowsSystem32 (64-bit DLL files)
    C:WindowsSysWOW64 (32-bit DLL files)
  13. Press the Move button.
  14. If a Replace or Skip Files window pops up, select the Replace the files in the destination option.
  15. Thereafter, open the Command Prompt with administrator rights.
  16. Type in this command: regsvr32 acgenral.dll
    regsver32 command acgenral.dll
  17. Press the Enter key to register the DLL.

Note: If you don’t have another PC, you can download a replacement acgenral.dll from DLL websites.

If you choose to do so, make sure you download a DLL from a reputable source. We also advise users to scan downloaded DLLs with antivirus software and back up original DLL files.

Overall, the resolutions for fixing missing acgenral.dll errors are similar to those for other DLL issues.

The last resort for fixing missing DLL errors is to reset, or even reinstall, Windows 10. To reset the platform without losing files, check out our Factory reset Windows 10 guide.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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