- Adobe Acrobat Reader is a very popular tool, but users reported issues installing it.
- According to them, their Adobe Acrobat reader setup fails at 90%, and we'll show you how to fix this.
- Want to read more about Adobe products and how to fix them? Visit our Adobe Fix page.
- Need further assistance in your digital life? Go to out Fix section, it's full of articles.
When it comes to PDF files, no other file is better suited to handling them than Adobe Acrobat Reader. This software is available for free, although Pro version does exist, and it has all the tools you may ever need to open, edit and secure PDF files.
The only problem is that not everyone has the chance to take advantage of this amazing tool since some users have reported that their installation process stops near the end:
How do I make sure Adobe Acrobat Reader fully installs?
1. Use a direct download client
Issues with installing Adobe apps through the Creative Cloud are not uncommon. That is why the safest bet if you do encounter a failed installation, is to instead go for a direct download link
- Open your browser
- Go to Adobe Acrobat Reader official Download page
- Press Download Adobe Acrobat Reader
- Locate the install kit you’ve just downloaded
- Launch it and follow the on-screen instructions
- Make sure no other programs are running in the background during the installation
Adobe Acrobat ReaderWhat better way to get rid of all PDF-related issues than by using the world's most well-known PDF editor and reader.
2. Run the setup file in Compatibility Mode
- Download Adobe Acrobat Reader using the methods listed above
- Right-click on the install kit and select Properties
- In the new context menu, go to the Compatibility tab
- Check the box Run this program in compatibility mode for
- Choose an OS that is different from the one you are currently running
- Restart the PC
- Right-click on the Adobe Acrobat Reader’s icon, and select run as Administrator
3. Turn off any antivirus
Antivirus software and their respective firewalls have a tendency to block downloaded content through Creative Cloud.
That is why a good idea would be to temporarily disable your antivirus while you try downloading and installing Adobe Acrobat Reader.
Since this process varies from one antivirus to another, please refer to your antivirus developer’s webpage for more info on the matter.
On the other hand, you could always go for an antivirus that proved itself time and time again to have minimum system interferences, such as Bitdefender.
This product is rated as the best antivirus in the world, and it features all the typical tools you would expect, just that they all work at foolproof capacity.
If you need an antivirus tool that blends high system protection with minimal system interferences, check out Bitdefender.
Make sure your Internet connection isn’t, in fact, the reason why you cannot install Adobe Acrobat through Creative Cloud.
This means doing the following:
- Checking your Ethernet cable connections
- Opening a browser and seeing whether you have a signal or not
- Make sure that Adobe‘s servers aren’t down or in maintenance by visiting Adobe’s System Status
By following these steps you should no longer have any issues getting your Adobe Acrobat Reader installation go past 90%. Remember, however, that there are plenty of alternatives to Adobe Reader; and this article provides further details for the best PDF software.
If you know of any other method that we may have missed in our article, leave a message in the comments section below so that others can use it too.
Editor’s Note: This post was originally published in February 2020 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.