Adobe Acrobat Reader install stuck at 90%? Try this

by Teodor Nechita
Teodor Nechita
Teodor Nechita
Software Managing Editor
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related. When not working, you may usually find him either... read more
Affiliate Disclosure
  • Is your Adobe Acrobat DC install stuck? In this guide, we’re going to show you how to fix it once and for all.
  • The best way to avoid this and other installation problems is to download the software from a direct source.
  • Before downloading the application, make sure that your Internet connection is stable and working properly.
  • In case Adobe Acrobat Reader install gets stuck at 90 percent, consider adjusting your antivirus settings.

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When it comes to PDF files, no other file is better suited to handling them than Adobe Acrobat Reader. This software is available for free, although the Pro version does exist, and it has all the tools you may ever need to open, edit and secure PDF files.

The only problem is that not everyone has the chance to take advantage of this amazing tool since some users have reported that their installation process stops near the end:

I’m using creative cloud and my download stopped at 90% after about 3 hours of downloading. I would rather not stop and restart the download because i would not like to wait another 3 hours. Is there anywhere else i can trial the InDesign CC?

This is a problem many other users have reported over time, so we’ve compiled a list of the best solutions that you can use to get around this inconvenience.

How do I make sure Adobe Acrobat Reader fully installs?

1. Use a direct download client

  1. Open your browser
  2. Go to Adobe Acrobat Reader official Download page
  3. Press Download Adobe Acrobat Readerdownload adobe reader
  4. Locate the install kit you’ve just downloaded
  5. Launch it and follow the on-screen instructions
  6. Make sure no other programs are running in the background during the installation.

Issues with installing Adobe apps through the Creative Cloud are not uncommon, and if your Adobe Acrobat DC install is stuck, we suggest using the direct download link below.

Get Adobe Acrobat Reader

2. Run the setup file in Compatibility Mode

  1. Download Adobe Acrobat Reader using the methods listed above
  2. Right-click on the install kit and select Properties
  3. In the new context menu, go to the Compatibility tab
  4. Check the box Run this program in compatibility mode for
    • Choose an OS that is different from the one you are currently running
  5. Restart the PC
  6. Right-click on the Adobe Acrobat Reader’s icon, and select run as Administratoracrobat reader compatibility

3. Turn off any antivirus

Antivirus software and their respective firewalls have a tendency to block downloaded content through Creative Cloud.

In some instances, your antivirus can cause Adobe Acrobat Reader to install stuck at 90 percent, and this is why it’s advised to disable it temporarily.

Since this process varies from one antivirus to another, please refer to your antivirus developer’s webpage for more info on the matter.

On the other hand, you could always go for an antivirus that proved itself time and time again to have minimum system interferences.

There is great protection software out there that is also reliable antivirus with low CPU usage capable of malware removal.

4. Check your Internet connection

  1. Checking your Ethernet cable connections
  2. Opening a browser and seeing whether you have a signal or not
  3. Make sure that Adobe’s servers aren’t down or in maintenance by visiting Adobe’s System Status

Make sure your Internet connection isn’t, in fact, the reason why you cannot install Adobe Acrobat through Creative Cloud by following the guidelines from above.

By following these steps you should no longer have any issues getting your Adobe Acrobat Reader installation go past 90%. Remember, however, that there are plenty of alternatives to Adobe Reader; and this article provides further details for the best PDF software.

If you know of any other method that we may have missed in our article, leave a message in the comments section below so that others can use it too.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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