FIX: Avast Resolve all feature doesn’t work in Windows 10

Andrew Wafer
by Andrew Wafer
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  • Choosing the right protection solution for your digital life isn’t as easy as it seems. You’re entitled to second-guess your choice when the Avast Resolve all feature doesn’t work.
  • Use the below tips to quickly fix this and keep in mind that well-respected antivirus companies offer excellent discounts.
  • When similar issues tend to disrupt your activity, take your time to visit this Avast section.
  • We spend restless hours researching the most reputable antivirus solutions. You’ll find them all in our Antivirus Software Hub.
Fix Avast Resolve all feature

Avast is a popular third-party security firmware that can smoothly run on both mid-range and high-end Windows 10 configurations.

In most situations, the antivirus program will successfully secure your computer against malware attacks or similar other malicious and infected files.

If you just run a system scan and Avast found viruses, you need to click on the Resolve all button.

From that point, the antivirus should remove everything that might not be good for your Windows 10 system.

However, if clicking on the Resolve all option isn’t working or if Avast isn’t completing the virus removal process, you need to act quickly as there might be a security breach.

Anyway, as you can see below, in most situations, when the Resolve all feature gets stuck we are discussing a compatibility problem, which can be easily fixed as explained in this tutorial.

What can I do if the Avast Resolve all feature doesn’t work?

1. Apply any pending updates

apply pending updates

You might experience functionality problems if your antivirus program cannot apply a certain update.

So, verify if there are updates available for your Avast program – the antivirus should receive and install these updates automatically, on a daily basis.

However, if there is a problem with the Internet connection, the updates cannot be installed and then you can experience the Resolve all issues.

The first thing you can do is to check your Internet connection. You can also reboot your Windows 10 system or reinstall the Avast software.

If these solutions aren’t working, you can download and apply the updates manually from the Avast official website.

And since we are discussing updates, a good idea is to verify if your Windows 10 software is running on the latest patches released by Microsoft.

Therefore, press the Win+I keyboard hotkeys and from System settings, click on Update & Security.

Afterward, switch to the Windows Update tab and apply the updates that might be waiting for your approval. When done, reboot your computer and run Avast once more.


2. Switch to a different antivirus solution

try out BullGuard

If the previous step made no difference, maybe it’s time to reconsider your initial choice. BullGuard is a premium antivirus suitable for power users.

Since it is designed with performance in mind, those who want an elegant user interface and a bit of extra security and stability won’t walk away disappointed.

Furthermore, the premium package covers an impressive number of over 10 devices and boasts some other great features such as Game Booster and Identity Protection.

If you’re not quite convinced that BullGuard is for you, the free trial is your best bet to enjoy the service and decide if it’s indeed a good fit.

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3. Use genuine and activated Windows 10

  1. Open an elevated command prompt window: right-click on the Windows Start icon and from the displayed list click on Command Prompt (Admin).elevated cmd
  2. In the cmd window type slmgr /xpr and press Enter.
  3. Cmd should return the usual The machine is permanently activated message.

Avast can properly run only if your Windows 10 software is properly activated. Even if you did that, sometimes due to different motifs, you might find out that you need to reactivate it.

Anyway, the reasons why this can happen aren’t relevant to us at this point. What you need to do is to check if your Windows 10 is genuine or not.


4. Disable/remove additional security

disable additional security solutions

  1. Press the Win+R hotkeys and in the Run box enter gpedit.msc.
  2. Local Group Policy Editor will be displayed on your computer.
  3. Next, from the left panel click on Computer Configuration.
  4. Scroll down and extend Administrative Templates.
  5. Now, access Windows Components and select the Windows Defender entry.
  6. From the right panel double click on Turn off Windows Defender.
  7. Select Enabled in order to turn off Windows Defender.
  8. Save your changes and reboot your computer in the end.

If you want to use Avast without any sort of problems, you should first disable the default Windows Defender software.

And of course, you shouldn’t use more than one antivirus or antimalware program at the same time as you will end up in dealing with compatibility malfunctions.

And that’s might be the reason why you cannot use the Resolve all feature at this moment. You can disable Windows Defender by following the above steps.


5. Reboot in safe mode

  1. Press the Win+R keyboard hotkeys.
  2. Inside Run type msconfig and press Enter.
  3. From System Configuration switch to Boot tab.
  4. Under Boot options click on Safe Boot.safe mode with networking
  5. Also, click on Network.
  6. Save your changes and restart your computer.
  7. The reboot will automatically enable Safe Mode on your Windows 10 system.

If the Avast Resolve all feature isn’t working because of some compatibility issues caused by other third-party apps or by recently installed software, you should reboot your Windows 10 system in safe mode.

Run a system scan from there. In safe mode, all third-party apps and programs will be displayed by default.

However, the system scan will look into these files so, in this way you can see if your computer is experiencing a malware attack or not.

That’s how you can fix the Avast Resolve all feature is not working problem.

If you are still experiencing the same bug, don’t hesitate and share as many details as possible based on these observations to find a workaround that can fix your problem.

FAQ: Learn more about using Avast

  • Does Avast conflict with Windows Firewall?

Avast might not run properly if you are using other similar programs on your computer. Therefore, refer to this guide on how to fix Windows Firewall has blocked some features of this app.

  • Which is better Windows Defender or Avast?

Avast clearly has a more powerful scanning and virus detection system than Windows Defender. However, that’s useless if the Resolve all feature doesn’t work.

  • Is Avast enough to protect my PC?

If you want an antivirus that efficiently protects data against theft and accurately scans your system, there are better choices than Avast, as you can see in this list of great antivirus software solutions.

Editor’s Note: This post was originally published in November 2017 and has been since revamped and updated in June 2020 for freshness, accuracy, and comprehensiveness.