FIX: Bluestacks not loading [FULL GUIDE]

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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  • BlueStacks is a popular Android emulator, but for many users, Bluestacks isn't opening.
  • This issue can occur if there's a problem with your installation, so be sure to reinstall BlueStacks completely and switch to DirectX.
  • BlueStacks users often encounter issues whilst running, which is a shame because most fixes can be found on our in-depth BlueStacks Troubleshooting page.
  • For more easy-to-digest tutorials on both software and hardware, look no further than the Troubleshooting Hub where you can easily find fixes for most issues.
bluestacks not working

BlueStacks is a popular Android emulator, but sometimes Bluestacks just isn’t opening. This can be a big problem, but today we’ll show you how to fix it.


What to do if BlueStacks is not opening? This issue can occur if there’s a problem with your installation, so be sure to reinstall BlueStacks completely and check if that helps. If not, you might have to go back to the previous Windows build or turn on virtualization to fix this problem.

Here’s what to do if BlueStacks is not working

  1. Uninstall and reinstall BlueStacks
  2. Go back to your previous Windows build
  3. Switch to DirectX
  4. Turn on virtualization
  5. Turn off Hyper-V

1.  Uninstall and reinstall BlueStacks

Uninstalling the BlueStacks app completely can sometimes help if BlueStacks isn’t opening. To do that follow these steps:

  1. Open the Settings app and go to Apps.
    apps section bluestacks not opening
  2. List of installed apps will appear. Select BlueStacks from the list and click Uninstall.uninstall app bluestacks not opening

 

Although this is the simplest method, it won’t remove all BlueStacks files, therefore we recommend using uninstaller software, such as Revo Uninstaller. By using this software, you’ll ensure that BlueStacks and all of its files are completely removed from your PC.


2. Go back to your previous Windows build

Sometimes BlueStacks won’t open after a Windows update. If an update caused this issue, the only option might be to roll back to the previous build by following these steps:

  1. Open the Settings app.
  2. Click the Update & Security option.
    update and security bluestacks won't open
  3. On the left pane, click Recovery.
  4. Click on the Get started button to return to your previous build.
  5. Follow the instruction on your screen and you are good

Note: If after trying step 4, the button is greyed out, it means the 10-day rollback period has expired and you can’t go back to your previous Windows build.


3. Switch to DirectX

 BlueStacks supports both DirectX and OpenGL, and switching to DirectX might solve this error. To change to DirectX, follow these steps:

  1. Open BlueStacks.
  2. Click the Menu button in the top right corner.
  3. Select Settings.
  4. Click Engine and choose DirectX.
  5. Click on the Restart Now button.

As soon as your PC restarts, check if the error still pops up.


4. Turn on virtualization

Some users have solved this issue by simply enabling the virtualization option on their PC. Before you turn on the virtualization, it is advised to check if your PC supports it.

For Intel processor

  1. Download the Intel Processor Identification Utility.
  2. Run the software and click on the CPU Technologies tab.
  3. Search through the drop menu until you find the Intel Virtualization Technology option. If there’s Yes in front of it, it means your PC supports the technology.

For AMD Processor

  1. Download the AMD Detection Utility.
  2. Run the Utility and check if you have the Virtualization Technology. If your system is compatible with the technology then you can go ahead and enable it.

To enable virtualization, access BIOS and turn on Virtualization Technology feature.


5. Turn off Hyper-V

turn off hyper-v

  1. Open Control Panel
  2. Go to Programs and Features
  3. Select Turn Windows features on or off from the left-hand side panel
  4. Untick Hyper-V

Once you’ve turned Hyper-V off, you will need to turn off Memory Integrity.

windows 10 core isolation

  1. Open Windows Settings
  2. Go to Update & Security
  3. Click on Windows Security on the left-hand side panel
  4. Select Device Security
  5. A new window will open, click on Core Isolation details
  6. Turn off Memory Integrity

Try to launch BlueStacks after going through the steps above. If this hasn’t worked, you can edit your registry and disable Code Integrity.

  1. Open the Registry Editor by entering regedit in the Run (Win key + R) window
  2. Navigate to the following entry:
    • HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > DeviceGuard > Scenarios > HypervisorEnforcedCodeIntegrity
  3. Make sure the value is set to 0

These are just a few useful solutions that might help you if BlueStacks isn’t opening on your PC. Be sure to try all of our solutions and let us know if they worked for you.


FAQ: Common issues when starting BlueStacks

Follow the steps listed in the above guide to fix BluStacks not loading. Additionally, you can try some BlueStacks troubleshooting steps which have been shown to fix startup problems.

  • Why is Bluestacks not working in Windows 10?

There are several reasons why BlueStacks won’t work. Connection errors are fixed by changing your DNS, as shown here, startup errors can be fixed by following our troubleshooting guide and if you can’t install BlueStacks, check out our guide for the solution.

  • Why BlueStacks is not working on my PC?

Depending on your specific configuration, there could be a number of reasons. This troubleshooting guide will help you fix the problem.

  • How do I download BlueStacks on Windows 10?

Download the latest version of BlueStacks and run the install wizard as you would do with any software. If you’re having trouble installing it, our guide will help.

  • Which BlueStack version is best for Windows 10?

You should always use the latest version of the software, as the developers are always adding new functionalities and patching issues from the old release. To find the latest version, use the official BlueStacks website.


Editor’s Note: This post was originally published in May 2019 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

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