My browser is not working on Windows 10: How do I fix it?

8 minute read
fix browser not working

Home » Fix » My browser is not working on Windows 10: How do I fix it?

When you try to access your favorite websites online, but experience a Windows 10 browser not working problem, it could happen for various reasons.

Some of these reasons include:

  • Your browser setting is corrupted causing Windows 10 to misinterpret the default browser
  • After software installations, settings changed causing links to work incorrectly
  • Previously installed browser/browsers, or add-ons may interfere with other software on your computer
  • Registry keys changed or got corrupted.

Whatever the reason for your Windows 10 browser not working, we’ve got solutions that can help resolve the issue.

How to fix browser issues on Windows 10

  1. Use the App Troubleshooter
  2. Try a different browser
  3. Run DISM tool
  4. Run a System File Checker scan
  5. Perform a Clean Boot
  6. Uninstall any other browser except Internet Explorer
  7. Run Network Diagnostics tool
  8. Check your security software
  9. Uninstall and reinstall your antivirus program
  10. Perform a System Restore
  11. Create new user profile
  12. Perform System Maintenance Troubleshooter
  13. Check for updates
  14. Use Command Prompt

Solution 1: Use the App Troubleshooter

The app troubleshooter automatically fixes some of the problems that may prevent apps from running, which includes incorrect security or account settings.

  • Right click Start
  • Select Control Panel
  • Go to the top right corner and change View by option to Large icons
  • Click Troubleshooting
  • Click on View all option on the left panelview all control panel
  • Select Internet Connectionsinternet connections troubleshooter windows 10
  • Follow the instructions to run the app troubleshooter

 

Does this help fix the Windows 10 browser not working problem? If not, we’ve got more solutions ahead.


Solution 2: Try a different browser

You can try using a different browser and see if the Windows 10 browser not working problem is just on your default browser, or on others as well.

If you’re using Microsoft Edge, you can try other browsers such as Chrome, Firefox, Opera or UR Browser and see if the problem is there too.

Based on our experience, we recommend installing UR Browser. UR browser install windows 10

This new browser is based on the Chromium engine just like Google Chrome. This architecture makes UR a safe, fast and stable browser to use on your Windows computer.

UR browser doesn’t pack any unnecessary toolbars, extensions and plugins. Moreover, it also blocks all the third-party trackers that might cause your browser to slow down.

In this manner, the cache folder will never get large enough to affect the browser‘s performance in a negative manner. This means that the chances of encountering various problems while using UR to surf the web are significantly lower compared to regular browsers.

So, do install UR Browser on your computer for a bug-free browsing experience.

If the issue is on other browsers as well, try the next solution.

Solution 3: Run DISM tool

If you still get the Windows 10 browser not working problem, run the DISM tool, or Deployment Image Servicing and Management tool.

The DISM tool helps fix Windows corruption errors and damaged system files which may sometimes prevent your browser from working properly.

Here’s how to run the DISM command on your PC to check if it helps:

  • Click Start
  • In the search field box, type CMD
  • Click Command Prompt in the search results list
  • Type Dism /Online /Cleanup-Image /ScanHealth
  • Type Dism /Online /Cleanup-Image /RestoreHealthdism scan run as administrator doesn't work
  • Press Enter

Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution.


Solution 4: Run a System File Checker scan

A System File Checker scan checks or scans all protected system files, and then replaces the incorrect versions, with the genuine, correct Microsoft versions.

Here’s how to do this:

  • Click Start
  • Go to the search field box and type CMD
  • Right click Command Prompt and select Run as Administrator
  • Type sfc/scannow

run Sfc scannow command - Windows update fix

 

  • Press Enter
  • Restart your computer

If you still can’t fix the Windows 10 browser not working problem, try performing a clean boot as described in the next solution.


Solution 5: Perform a Clean Boot

Performing a clean boot for your computer reduces conflicts related to software that can bring up the root causes when you experience a Windows 10 browser not working issue. These conflicts can be caused by applications and services that start up and run in the background whenever you start Windows normally.

How to perform a clean boot

In order to successfully perform a clean boot on Windows 10, you have to be logged on as the administrator, then follow these steps:

  • Go to the search box
  • Type msconfig
  • Select System Configuration
  • Find Services tab
  • Select Hide all Microsoft servicesdisable startup programs
  • Click Disable all
  • Go to Startup tab
  • Click Open Task Manager
  • Close Task manager then click OK
  • Reboot your computer

You will have a clean boot environment after all these steps are carefully followed, after which you can try and check if the Windows 10 browser not working problem is gone.

If the problem persists, there are still more solutions you can try.


Solution 6: Uninstall any other browser except Internet Explorer

Sometimes other browsers on your computer may override network settings and cause the Windows 10 browser not working issue.

In this case, uninstall these browser and check if it helps. Only uninstall if you have the backup to install them again, then check if Internet Explorer works.

If not, try the next solution.


Solution 7: Run Network Diagnostics tool in Internet Explorer

Here’s how to do this:

  • Start Internet Explorer
  • Try accessing the web page that displayed the error message
  • On the web page itself, click Diagnose connection problems link to run Network Diagnostics tool
  • Once the tool finishes, it will report back one of the following:
    • Unable to find a problem
    • Detected a problem. It will provide directions on the next steps to troubleshoot the problem
  • Click IP Address and note it down
  • Follow the steps provided to fix connection problems then start Internet Explorer again

Did this fix the Windows 10 browser not working problem? If not, try the next solution.


Solution 8: Check your security software

Firewalls and your antivirus software may prevent your browser from working.

It isn’t recommended to permanently turn the security software off, but doing this temporarily will check if it is the actual cause preventing you from using your browser.

If your computer or device is connected to a network, the network’s policy settings may prevent you from turning off your firewalls and antivirus software.

If you disable your antivirus program, do not open any email attachments or click links in messages from unknown people.

Immediately after you’re done fixing the connection error, re-enable your antivirus and firewall.


Solution 9: Uninstall and reinstall your antivirus program

Sometimes it helps to uninstall your antivirus and reinstall the correct version for Windows 10 operating system.

Try this and see if it fixes the Windows 10 browser not working problem, or try the next solution.


Solution 10: Perform a System Restore

If you get a Windows 10 browser not working problem on your computer, use System Restore to create restore points using the steps below and see if it helps:

  • Right click Start
  • Select Control Panel
  • Go to System and Securitycontrol panel
  • Click System 
  • Click Remote Settings on the left panelremote settings system windows 10

 

  • Click System Protection > System Restore in the System properties boxsystem restore windows 10
  • In the System Restore dialog box, click Choose a different restore point
  • Click Next
  • Click a restore point created before you experienced the problem
  • Click Next
  • Click Finish

Restoring doesn’t affect your personal files. It however removes apps, drivers and updates installed after the restore point was created.

To go back to a restore point, do the following:

  • Right click Start
  • Select Control Panel
  • In the control panel search box, type Recovery
  • Select Recoverycontrol panel recovery
  • Click Open System Restore
  • Click Next
  • Choose the restore point related to the problematic program/app, driver or update
  • Click Next
  • Click Finish

 

Did this clear the issue? If not, try the next solution.


Solution 11: Create new user profile

You can create a new user profile then change settings to administrator privileges, and check if the Windows 10 browser not working issue persists.

Here’s how you can create a new user profile:

  • Click Start
  • Select Settings
  • Select Accounts
  • Click Family and other users
  • Click Add someone else to this PCadd someone else to this PC limited access

 

  • Fill in the form with the user name and password. Your new user account will be created.
  • Click on Change account type
  • Click the drop down arrow and choose Administrator to set the account to administrator level
  • Restart your computer
  • Login to the new account you just created

If the issue goes away, then it may mean your other user profile is corrupted.

You can try the following in case of a corrupted user profile:

  • On your new account, use it to downgrade your usual account
  • Click Apply or Ok
  • Raise back your old account to its default admin level
  • Rinse and repeat a few times as this will help to remove any corruption
  • Leave your account on as Administrator

Check whether the Windows 10 browser not working issue goes away when using the newly created account. If it does, then you can either Fix the old user account or migrate to the new account.


Solution 12: Perform System Maintenance Troubleshooter

The System Maintenance Troubleshooter resolves most of the common system problems. Take the steps below to do this:

  • Click Start
  • Go to the search field box and type Troubleshooting
  • Click on Troubleshootingtroubleshooting

 

  • Click on System and Security
  • Click on System Maintenancesecurity and maintenance control panel
  • Click Next
  • Follow the instructions to run the system maintenance troubleshooter.

 

 

ALSO READ: 4 best PC repair toolkits to restore your PC’s health


Solution 13: Check for updates

If you check Windows Updates and find that browser updates are available, install them and check if it helps fix the problem.

Follow these steps to do this:

  • Click Start
  • Go to the search field box
  • Type Updates
  • In the Windows Update settings window, click Check for Updates, and install all updates listed.check for updates windows 10

Windows will immediately detect your system’s configuration and download appropriate updates for it.


Solution 14: Use Command Prompt

Here’s how to do this:

  • Right click Start
  • Select Command Prompt (Admin)

Windows 10 browser not working

  • Enter this command: PowerShell –ExecutionPolicy Unrestricted

Windows 10 browser not working

 

  • Press Enter
  • The PowerShell window will be open
  • Type this command as it is: Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

Windows 10 browser not working

  • Press Enter
  • Try using your browser again

Does this fix the Windows 10 browser not working problem? If not, try the next solution.

Did any of these solutions help restore your browser to working status in Windows 10? Share with us your experience in the comments section below.

RELATED STORIES TO CHECK OUT:

Editor’s Note: This post was originally published in November 2017 and has been since updated for freshness and accuracy.

Discussions

Next up

Intel Optane memory pinning error on Windows 10 [GET RID OF IT NOW]

Vlad Turiceanu By: Vlad Turiceanu
2 minute read

Intel Optane memory is a smart technology that keeps track of your frequently used apps, documents, pictures, and videos and remembers them after shutdown. This […]

Continue Reading

Snipping Tool does not copy to clipboard [GUARANTEED FIX]

Tashreef Shareef avatar. By: Tashreef Shareef
2 minute read

The Windows Snipping tool, now replaced by the Snip and Sketch tool is a handy tool and allows the users to take quick and delayed […]

Continue Reading

Take a look at the upcoming Windows 7/8.1 cumulative updates

Zille Huma avatar. By: Zille Huma
2 minute read

Microsoft recently released Monthly Rollup Preview KB4507437 for Windows 7 and Windows Server 2008 R2 SP1. Windows 8.1 users weren’t left behind as they can […]

Continue Reading