FIX: Chrome autofill is not working on Windows PCs

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
Updated:
Posted: August 2020
Affiliate Disclosure
  • If Chrome autofill is not working, one culprit could be certain extensions.
  • Fixing this issue may require modifying some browser settings, but check our guide for more fixes.
  • When Google autofill is not working you could use the Incognito mode in order to troubleshoot.
  • Depending on your situation this problem may have to do with the user profile.
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Chrome autofill couldn’t have come at a better time when people are tired of typing in their contact details like name, email, phone number, address, and other information online – it is a tedious process.

Autofill has been around for a while as part of the browser experience, but most of us don’t think about it as often, or we don’t think to use it unless it is pointed out to us.

With this feature, you can store certain contact data in your browser, and then use it when filling forms online, automatically.

However, this feature still has its downsides, because Google Chrome also stores your credit card numbers including its expiration date and CVV code, besides your contact information.

Even though Google tries hard to protect your information, it is still wise to think twice about keeping such information on your Windows 10 computer.

It differs from Autocomplete, which gives you suggestions as you type in a form field, the same way you would on your browser’s URL bar or search box.

If Chrome autofill is not working on your browser, use the solutions below to resolve it.

What can I do if Chrome autofill is not working?

1. General troubleshooting

  1. Open a blank page in Incognito Mode.
  2. Clear your browser’s cache and cookies.
  3. Start by clearing from the time period you started facing the issue, then expand to the beginning of time.
  4. Download and run Malwarebytes to remove unwanted programs affecting Chrome.
  5. Reboot your system, and check if it helped.

It’s recommended that you troubleshoot using the Incognito Mode in order to perform certain actions like deleting browsing history and, in this case, cache, cookies, as well as download history.

Using a third-party program like Malwarebytes to remove any potential bugs or threatening apps affecting Chrome should make your browser function perfectly.

If this method resolves the issue, then it means that the problem was caused by one of your extensions.

2. Turn on Chrome autofill

  1. Click the Chrome menu.
  2. Select Settings.
    Chrome autofill not working
  3. Click Advanced.
    Chrome autofill not working
  4. Go to the Passwords and forms section.
  5. Check Enable autofill to fill out web forms in a single click option
Chrome autofill not working

3. Try an alternative browser

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If you are concerned and tired about Chrome’s autofill not working, then switching to a different browser is much quicker than trying to troubleshoot your old one.

If you are concerned about privacy know that using the Opera autofill option it’s safe due to its fraud & malware protection.

Moreover, the built-in track blocker stops all online attempts such as analytic blocks or tracking pixels from collecting your data.

You’ll also keep your device safe with the built-in scanner that alerts you of potentially harmful files, and the free VPN and ad-blocker will diminish any risk of downloading any corrupted files.

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4. Check the Never Saved section

  1. Click the Chrome menu.
  2. Select Settings.
  3. Next, click Advanced.
  4. Click Manage saved passwords.
    Chrome autofill not working
  5. Scroll to the Never Saved section at the bottom.
    Chrome autofill not working
  6. Check if your site or sites are listed. If they are, remove them by clicking the X at the end of the row and revisit the websites.

Note: The prompt to save your password information will be displayed again if you allow Chrome to show it.

5. Create a new user profile

  1. Exit Chrome.
  2. Open File Explorer.
  3. In the address bar, type: %localappdata%GoogleChromeUser Data
  4. Find the Default folder in the directory window.
    Chrome autofill not working
  5. Rename it as Backup default.
  6. Open Chrome.
  7. A new Default folder will be created automatically as you start using the browser.

6. Reset Chrome settings

  1. Open Google Chrome.
  2. Click Settings.
  3. Scroll down and click Advanced.
  4. Go to Reset and clean up box.
    Chrome autofill not working
  5. Click Reset and confirm by clicking Reset again.
Chrome autofill not working

When you reset the Chrome settings, it changes the default search engine back to Google, changes your homepage and tabs, as well as your extensions and themes, back to default.

Note: Only the settings for the logged-in Chrome profile will be reset, and the changes will apply across all computers or devices you’re signed into with your active profile.

7. Disable extensions

  1. Open Chrome.
  2. In the address bar, type the code below and press enter. chrome://extensions disable-extensions-confirm-form-resubmission
  3. Disable your privacy extension from the list of extensions.
  4. With the extension tab still open, open a new tab, and log in to your Facebook account.
  5. Select Allow or Block from the popup message displayed on the upper left side of your screen.
  6. Refresh the website(s) and check if autofill is working again.
  7. Go back to the extensions tab.
  8. Enable the extensions one by one.

In this article, we presented you with all the solutions you can apply yourself if you notice that Chrome autofill is not working.

So whether you opt for using a different browser or decide to go through the troubleshooting process, we are sure that you will be able to get rid of the annoying problem, if you just follow our guide.

If any of these solutions helped, we’d like to hear more from you about it, so leave a comment in the dedicated section below.

  • Why is my LastPass not auto filling?

There might an issue with the app extension. See more solutions for the problem in this article on fixing LastPass not autofilling in Chrome.

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