FIX: Chrome autofill is not working on Windows PCs

by Milan Stanojevic

Deputy Editor

August 2, 2020

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Chrome autofill couldn’t have come at a better time when people are tired of typing in their contact details like name, email, phone number, address, and other information online – it is a tedious process.

Autofill has been around for a while as part of the browser experience, but most of us don’t think about it as often, or we don’t think to use it unless it is pointed out to us.

With this feature, you can store certain contact data in your browser, and then use it when filling forms online, automatically.

However, this feature still has its downsides, because Google Chrome also stores your credit card numbers including its expiration date and CVV code, besides your contact information.

Even though Google tries hard to protect your information, it is still wise to think twice about keeping such information especially in an office or work computer.

It differs from Autocomplete, which gives you suggestions as you type in a form field, the same way you would on your browser’s URL bar or search box.

If Chrome autofill is not working on your browser, use the solutions below to resolve it.

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Quick tip:

If you are concerned and tired about Chrome’s autofill not working, then switching to a different browser is much quicker than trying to troubleshoot your old one.

On that note, we recommend that you try Opera. The browser allows you to easily activate the autofill option from the Settings.

You can easily store your passwords, credit card information, and other personal data.

If you are concerned about privacy know that using the Opera autofill option it’s safe due to its fraud & malware protection. Moreover, the built-in track blocker stops all online attempts such as analytic blocks or tracking pixels from collecting your data.

You’ll also keep your device safe with the built-in scanner that alerts you of potentially harmful files, and the free VPN and ad-blocker will diminish any risk of downloading any corrupted files.

Opera

Your privacy and security online is the top priority for this web browser. No data collection or pop-up alerts with the free, built in VPN.

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What can I do if Chrome autofill is not working?

1. General troubleshooting
2. Turn on Chrome autofill
3. Check the Never Saved section
4. Create a new user profile
5. Reset Chrome settings
6. Disable extensions

1. General troubleshooting

1. Use Incognito Mode. If this resolves the issue, then the problem is caused by one of your extensions.
2. Clear your browser’s cache and cookies.
3. Start by clearing from the time period you started facing the issue, then expand to the beginning of time.
4. Download and run Malwarebytes to remove unwanted programs affecting Chrome.
5. Reboot your system, and check if it helped.

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2. Turn on Chrome autofill

1. Click the Chrome menu.
2. Select Settings.
   
   
3. Click Advanced.
   
4. Go to the Passwords and forms section.
   
5. Check Enable autofill to fill out web forms in a single click option

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3. Check the Never Saved section

1. Click the Chrome menu.
2. Select Settings.
3. Next, click Advanced.
4. Click Manage saved passwords.
   
   
5. Scroll to the Never Saved section at the bottom.
   
6. Check if your site or sites are listed. If they are, remove them by clicking the X at the end of the row and revisit the websites.

Note: The prompt to save your password information will be displayed again if you allow Chrome to show it.

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4. Create a new user profile

1. Exit Chrome.
2. Open File Explorer.
3. In the address bar, type: %localappdata%\Google\Chrome\User Data.
4. Find the Default folder in the directory window.
   
5. Rename it as Backup default.
6. Open Chrome.
7. A new Default folder will be created automatically as you start using the browser.

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5. Reset Chrome settings

1. Open Google Chrome.
2. Click Settings.
3. Scroll down and click Advanced.
4. Go to Reset and clean up box.
   
5. Click Reset and confirm by clicking Reset again.

When you reset the Chrome settings, it changes the default search engine back to Google, changes your homepage and tabs, as well as your extensions and themes, back to default.

Note: Only the settings for the logged-in Chrome profile will be reset, and the changes will apply across all computers or devices you’re signed into with your active profile.

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6. Disable extensions

1. Open Chrome.
2. In the address bar, type chrome://extensions and press enter.
3. Disable your privacy extension from the list of extensions.
4. With the extension tab still open, open a new tab, and log in to your Facebook account.
5. Select Allow or Block from the popup message displayed on the upper left side of your screen.
6. Refresh the website(s) and check if autofill is working again.
7. Go back to the extensions tab.
8. Enable the extensions one by one.

Did any of these solutions help? Let us know by leaving a comment in the section below.

FAQ: Learn more about Google Chrome

• How do I turn on autofill in Chrome?

To find out how to turn off autofill in Chrome, make sure to explore our guide on this topic.

• How do I change my autofill information on Google Chrome?

To change autofill information you will need to modify some of the autofill settings. Alternatively, you can also use a password manager.

• How do I delete my saved information on Google Chrome?

To delete saved information in Google Chrome press CTRL+SHIFT+DEL. In addition, you can also disable the autofill feature completely.

• How do I change my Google Chrome Autofill settings?

To change Chrome autofill settings go to the Autofill settings option and perform the necessary changes.

Editor’s Note: This post was originally published in March 2018 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in March 2018 and was revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.