Cold War Shutting Off Xbox Series X? 3 Easy Ways to Fix It

Find out expert-recommended solutions for a quick fix

by Loredana Harsana
Loredana Harsana
Loredana Harsana
Managing Editor
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
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  • Many users reported that Cold War is shutting off in Xbox Series X, though the other games work fine on the console.
  • The problem usually arises due to misconfigured settings, a power supply issue, or a bug in the game itself.
  • To fix things, make sure to install the correct version of the game and disable Party Overlay, amongst other solutions here.
FIX: Cold War multiplayer is not working

Some users are reporting that their Cold War game is shutting off Xbox Series X every time they try to play the title, while the other games run just fine.

Though minor problems like issues with the frame rate in Xbox Series X are common, Cold War shutting it off unexpectedly had users all confused. And the worst part, nothing seemed to work. So, let’s find out how you can fix things.

Why is Xbox Series X shutting off when playing Cold War?

Here are a few reasons Cold War keeps crashing or turning off Xbox Series X:

  • Running an incorrect version of the game – Most users don’t know, but there are two versions of the game. And if you are running the wrong version, Xbox Series X might shut down.
  • Misconfigured settings – Misconfigured game or console settings can also trigger the shutdown.
  • Improper ventilation – When talking about hardware issues, improper ventilation leading to an increase in temperature is usually the reason behind Cold War shutting off Xbox Box Series X.
  • Bug in the game – The problem has been reported by many, so many believe it could be a bug in the game.

How can I fix Cold war shutting off Xbox Series X?

Before we head to the slightly complex fixes, here are a few quick ones you should try:

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  • Make sure the console is not surrounded by objects and can effectively release the hot air.
  • Update Xbox Series X and verify whether it stops shutting off when playing Cold War.
  • Plug the console directly into a wall socket instead of a surge protector or a hub to ensure that it receives adequate power.
  • Once you identify signs that your game is about to crash, such as the frame rate acting weird or jittering, accompanied by the controller not vibrating, simply press the Power button, wait for Power menu to appear, and then hit the B button to close it. When the game begins, things should now work.

If none of these work, head to the solutions listed next.

1. Install the correct Xbox series

It seems that the problem occurs as a result of players accidentally downloading the Xbox One version of the game. You can easily solve this issue by making sure to download the correct version of Black Ops Cold War to your console.

Keep in mind that the Xbox Series X of the game is 130 GB, and it also features an X/S label on the game’s icon. These two characteristics will help you choose the right version.

Moreover, if you want to have Call of Duty: Black Ops Cold War on both consoles, it is available through the upgraded version of the game.

2. Disable Ray Tracing

Ray Tracing allows games to look more realistic, but it has been found to be the reason Xbox Series X keeps shutting off when playing Cold War.

A simple fix here would be to disable Ray Tracing in the Graphics tab of Cold War settings. Though not a sure-shot fix, this one has helped several users, and we recommend you give it a try.

3. Turn off Party Overlay

Party Overlay is one of the reasons the game is shutting off Xbox Series X. Though there’s no official confirmation for it, users who disabled Party Overlay reported better game performance and far lesser crashes, if not eliminated outright.

cold war shutting off xbox series x

If nothing so far has worked, it’s recommended that you contact Xbox support since the problem might lie with the hardware and, as a result, Cold War is shutting off Xbox Series X.

With these solutions, your gaming console shouldn’t run into issues again. Also, find out the best Xbox games and play at least one of these today!

Tell us which fix worked or drop any other solution that did the trick for you in the comments section below.

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