FIX: DVD drive not working in Windows 10

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • DVD drives are an excellent way through which users can burn data onto their DVD and CD disks.
  • Unfortunately, various system issues can cause the DVD Drive to not be detected by the Windows OS, and when that happens you will need to follow the steps written in the guide below.
  • Our dedicated hub for troubleshooting System Errors is full of such articles, so make sure you check that out as well, since you may find other helpful information.
  • For more hardware-related fixes, check out our Laptop and PC troubleshooting page.
can't detect dvd drive

3. Check if your DVD drive is properly connected

Few users reported that this issue was caused by the improperly connected DVD drive. According to them, the DVD drive was connected to the SATA 1 port on their motherboard while hard drives were connected to different ports.

Some motherboards require that you connect your media drives, such as your DVD drive to a SATA 4 or SATA 5 port in order for them to work properly.

After reconnecting the DVD drive to the appropriate port the issue was fixed. If you’re having this problem on your PC, we strongly suggest that you check your motherboard manual and see if your DVD drive is properly connected.


4.  Set your DVD drive as the first boot device in BIOS

According to users, you can fix the problem with the missing DVD drive in Windows 10 by setting the DVD drive as the first boot device in BIOS.

To do that you need to enter BIOS by pressing Del or F2 key during the boot sequence and navigate to the Boot section and set the DVD drive as the first boot device.

For detailed instructions on how to enter BIOS and how to set the DVD drive as the first boot device be sure to check your motherboard manual for detailed instructions.


Accessing BIOS seems too big of a task? Let us make things easier for you with the help of this amazing guide!


5. Remove Virtual Drive Software

If you have a Virtual Drive software installed on your computer, there’s a chance it interferes with your physical DVD drive. Therefore, the actual DVD drive won’t show in the File Explorer.

So, if none of the solutions listed above managed to resolve the problem, go and uninstall the Virtual Drive, and see if there are any positive changes.

If things are the same, turn to another troubleshooting method. You may as well install your Virtual Drive again.


6. Use the Hardware Troubleshooter

  1. Open Settings.
  2. Head over to Updates & Security > Troubleshooting.
  3. Now, click Hardware & devices, and go to Run the troubleshooter.DVD drive not showing in Device Manager Windows 7
  4. Follow further on-screen instructions, and let the troubleshooter finish the process.
  5. Restart your computer.

If you’re using Windows 10 Spring Creators Update (2017) or later, you have a new troubleshooting tool. This tool is designed to deal with various system and hardware issues. Therefore, it may be helpful in this case, as well.

If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.

Editor’s Note: This article continues on the next page. If you’re interested in reading more about the best DVD software to use on your computer, these guides are perfect for you.

Editor's Note: This article was originally published in July 2016 and was revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.
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  • I checked this solution “@5. Remove Virtual Drive Software” ….
    I didn’t have to remove Virtual Drive Software. Problem has been solved when I opened my Virtual Drive Software.
    It automatically had found and added to list of drives my new physical dvd/cd/rw drive. After that this drive had become visible in windows file explorer and operational.