How to Fix Dxerror.log and Directx.log Error in Windows 11

To handle this error, simply download the Visual C++ Redistributable

Reading time icon 3 min. read


Readers help support Windows Report. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more

A message from our partner

To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

  • Download PC HelpSoft Driver Updater and install it on your PC
  • Start the scanning process to search for outdated or missing drivers that cause problems
  • Right-click on Update Now to allow the update process.
Download now PC HelpSoft has been downloaded by 0 readers this month

Getting An internal system error occurred message with references to dxerror.log and directxl.log in Windows 11? It’s a common issue that pops up when people try to install DirectX.

You get those DirectX errors most likely because of outdated video drivers, missing vital components like visual C++, or .NET Framework problems.

Below, we’ll show you how to put an end to all these issues in just a few steps:

How can I fix dxerror.log and directx.log errors?

To start, disable your antivirus and see if you can install DirectX. Also, run the DirectX installer as administrator and see if that helps. Should you still be facing issues, follow the advanced steps below:

1. Install .Net framework using Command Prompt

  1. On your home screen search bar type cmd.
  2. Choose Command Prompt and click on Run as administrator.

  3. Input the following command and tap Enter: DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:D:sourcessxs

2. Update your drivers

  1. Hold the Windows + X keys together.
  2. Select the Device Manager to open.
  3. Next, click on Display Adapter to expand the options.
  4. Now right-click on the Intel HD Graphics and click on Update driver.
  5. With an active internet connection, click on Search automatically for drivers.

  6. When you check for driver updates, the system will inform you if the latest drivers are installed. However, if they are not, it will install the most recent updates available.

Alternatively, you can use professional driver updating software to scan for and update all your drivers. Tools such as PC HelpSoft Driver Updater, can identify the correct driver for your system and update them after just a quick scan.

Get PC HelpSoft Driver Updater

3. Install the Visual C++ Redistributable

  1. On your home screen search bar type Control panel and click Open.
  2. Now the next screen select Programs, next choose Programs and Features.
  3. Next you will see a list of Programs, locate the Microsoft Visual C++ Redistributable.

    Note: When it comes to having multiple versions of software installed, it’s not uncommon for different applications to require specific versions. You may need to check if the 2015 version is available, and if so, consider reinstalling it. However, if the 2015 version is unavailable, you may need to download and install it separately.
  4. Visit the Redistributable download page to download the current version.
  5. Click on Visual Studio 2015, 2017, 2019, and 2022.
  6. Lastly, choose the specific package for your system, and once you have downloaded it and completed the installation process, Reboot your PC.

We hope this guid provided you with the necessary assistance to resolve your concern. The issue isn’t as much of a headache as it ay seem at first glance.

DirectX errors aren’t uncommon, but you can easily fix them with a few tweaks. They’ll stop directx.log and dxerror.log messages, as well as a laggy DirectX.

If all else fails, consider removing all files related to DirectX (previous version too) from your PC and reinstall it afresh.

We’re eager to hear your opinion on the matter, so don’t hesitate to comment below and share which solution made the biggest difference for you. Your input is greatly appreciated.

More about the topics: DirectX

User forum

0 messages