How to fix error code 0x80070005

Ranj Ao avatar. By: Ranj Ao
4 minute read

Home » Windows » How to fix error code 0x80070005

Have you ever used Windows Updates or Store, waited for it to finish downloading, and start installing just to be met with error code 0x80070005? This is a pesky error that means access denied, and we’ll look at a few ways we can put an end to it.

Error code 0x80070005 in Windows Updates

The most common place to face this error is while updating your computer. It can happen unexpectedly, and it won’t go away with a restart. Here are a few ways you can make it go away:

Fix it with Windows Update Troubleshooter

Microsoft provides a specific tool to troubleshoot problems with Windows Update (you can find it here). It is a simple and straightforward tool to use: simply download the tool for your specific version of Windows, make sure you have an internet connection, double-click on the tool when it’s finished downloading, and it will take care of the rest. You can read on it in more detail (and with pictures) in our article Windows Update not working on Windows 10 [Fix].

Fix it by performing a clean boot in Windows

Clean boot refers to configuring Windows in such a way that it will only start with the minimum needed drivers and applications and nothing else will run. This could be useful if there is some conflict and some obscure application or service is blocking your update.

Read also: Error 0x800F0923 blocks Windows 10 updates [FIX].

  1. Open System Configuration. You can do this by hitting Windows + R and typing msconfig then hitting enter.
  2. When System Configuration opens, go to the Services tab.
  3. Check “Hide all Microsoft services”. This will hide all the services that are vital to the operating system.
  4. Click the Disable All Button. This will disable the rest of the services, so you can be sure they won’t interfere with the update process.
  5. Open Task Manager and go to the Startup tab. After disabling the services, it is time to go after the startup processes. You can do so by clicking on the Startup tab in System Configuration. You should then click on the Open Task Manager link, and this will take you directly to Task Manager Startup tab.
  6. Disable all startup processes. Make sure that every item listed has a status of disabled. Do this by selecting a startup process and clicking on Disable.
  7. Restart your computer. Your PC is ready for a clean boot.
  8. Retry the updates and see if you can update your Windows now (It is important to know that clean boot can fix a variety of other issues, such as a pesky program that won’t uninstall, so you should keep these steps handy).

Restoring Windows functionality after performing a clean boot

Whether this method fixed your problem or not, it is important that you reactive the services and startup processes so your Windows can function normally again. You can do so by following these steps:

  1. Open System Configuration again. If you need a refresher, you can do it by Hitting Windows + R on your keyboard and typing msconfig.
  2. Make sure that the Normal Startup option is selected.
  3. Go to the Services tab and hide all the Microsoft services by checking the box at the bottom.
  4. Open Task Manager by going to the Startup tab and clicking the link.
  5. Enable all the startup processes you want by selecting them and clicking on enable.
  6. Restart your computer.

This way, you are safe out of the clean boot, and hopefully, the update was performed successfully.

Error code 0x80070005 in Windows Store

This error is not exclusive to Windows Update, you’ll usually face it when downloading and installing an application. “All I want to do is install Xbox Accessories and Aeries, but no luck so far.” This user simply wanted to configure his controller when the error hit. Here are a few ways to fix it:

Read also: Top 100 free Windows 10 store apps to download

Fix it by clearing Windows Store’s cache

Windows Store sometimes messes up with storing the cache, this leads up to a plethora of weird behaviors, one of them being the error code 0x8870005. Thankfully Windows has a built-in tool to reset the cache, and you can access it this way:

  1.  Hit the Windows button on your keyboard and search for wsreset.
  2. Right click on it and select Run as Administrator.

Yup, this is it. Your Windows Store‘s cache is now cleared. Reboot your computer and try again to see if the problem is fixed.

Fix it by changing the proxy settings

Proxy connections sometimes cause problems to Windows Store. You can disable proxy connections by following this steps:

  1. Open Internet Explorer (Windows Store internally uses it to make connections to the web).
  2. Click on Tools. It is the icon that resembles a gearbox in the top right corner of your browser.
  3. Choose Internet Options from the drop down menu.
  4. Navigate to the Connections tab and click on Lan settings near the bottom.
  5. Uncheck Use a proxy server for your LAN.
  6. Click on OK and save the settings.

Hopefully one of the methods above fixed the issues. If not, be sure to check your date and time to see it is set up correctly. As a last resort, you can try to perform a clean boot here too. This will eliminate any potential third-party software that might interfere with Windows Store.


The error code 0x80070005 is versatile and can pop up in numerous places. Here, we looked at the two most common places it could pop up and how to deal with it. Tell us in the comments whether you’ve had any experience with this error. Where did you encounter it and how did you deal with it?



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