Quick Fixes to FedEx Tracking Number not Found/Not Working

When FedEx says there is no record of this tracking number, use the reference no or try these nifty tips

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Key notes

  • Why does my FedEx tracking number say not found? This often happens because the service didn't get to scan the parcel to include it in their systems.
  • There are a few options that you can use to track your shipping without a tracking number, so keep reading.
  • You can use different details or order information to locate your package and even different programs.
fedex tracking number not found

Tracking numbers are one detail that any delivery service uses to identify a package and also to allow their clients – senders or receivers – to track the delivery status of their package. But what if FedEx says the tracking number is not found?

The full message reads: No record of this tracking number can be found at this time, please check the number and try again later. For further assistance, please contact customer service.

FedEx should, at least in theory, allow you to track your package from the start of the delivery to the end. In comes the big question. Why isn’t my FedEx tracking number working? We’re about to find out.

Having a tracking number, one can easily go to the service’s webpage and without much fuss find out if the shipment is on its way or whether they can expect it to arrive on a certain day.

With FedEx, it sometimes happens that clients are trying to enter the tracking number in the search form, but the service returns a not found message.

Why can’t I track my FedEx package?

fedex tracking number

If the service tells you that your tracking number can’t be found, it usually means that your shipment hasn’t been picked up yet by the courier or the courier has not scanned it when received.

It is common for delivery services to offer a tracking number for any parcel that they process. However, it takes up to 24 hours to sort out all the packages received in one day.

Only afterward is the tracking number registered in their systems.

Let’s have a quick look at the most common issues reported by users worldwide:

  • FedEx tracking number not working
  • FedEx tracking page not found
  • Also, FedEx door tag number not found
  • eBay, Amazon, Walmart FedEx tracking number not found
  • FedEx return tracking number not working
  • FedEx tracking number not found anymore
  • Also, FedEx tracking number not found after delivery

Finally, it is also possible that the tracking system is dealing with an outage or even regular maintenance.

How can I find out where is my package without a tracking number?

As mentioned, you should allow 24 hours between the day the parcel was sent before searching for it in the system. Here are more methods to try:

? Use a reference number instead

If for any reason you misplaced the tracking number, or you have the wrong one, you can track your shipments online using the reference number assigned to your shipment.

Alternatively, you can use the purchase order number or the number found on your door tag or door tag ID.

? Use the FedEx InSight service

You can also use the FedEx InSight service to track packages without a tracking number or call FedEx Customer Service to talk to one of the agents.

It’s easy to use the InSight programs, all it takes is completing the registration and setting up your account.

? Use FedEx Delivery Manager

Sign up for free and receive notifications regarding the current location of your shipment via email or text. If you’re already using this tool but it seems to act out, we’ll help you deal with the Delivery Manager not working issues in no time.

Alternatively, you can use the FedEx Mobile App for the same effect.

Since FedEx is one of the most reliable delivery services, you’ll surely get a positive response in the end.

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