0xC1900101 driver errors in Windows 10 Creators Update [FIX]

By: Madeleine Dean
6 minute read

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Driver errors occur quite often when users try to upgrade their OS. These errors are triggered by various driver-related factors: users haven’t installed the latest driver updates on their computers, some of the drivers are incompatible with the newest Windows 10 version, and more.

Many users who tried to upgrade to Windows 10 Creators Update reported that they couldn’t complete the upgrade process due to a series of 0xC1900101 errors. As a quick reminder, 0xC1900101 errors are specific for driver issues.

How to fix 0xC1900101 errors

Here are the driver-related errors that you may encounter when upgrading to Windows 10 Creators Update:

  • 0xC1900101 – 0x2000c
  • 0xC1900101 – 0x20004
  • 0xC1900101 – 0x20017
  • 0xC1900101 – 0x40017
  • 0xC1900101 – 0x30018
  • 0xC1900101 – 0x3000D
  • 0xC1900101 – 0x4000D

Solution 1 — Update or uninstall corrupted drivers

If you’re upgrading from Windows 10 to the Creators Update, follow these steps to locate all the problematic drivers:

  1. Go to Local Disk C:\Windows.
  2. Scroll down to the Panther folder and open it.
    0xC1900101 – 0x30018
  3. Open the Setuperr.log and Setupact.log to locate the problematic drivers. Keep in mind that you might have to take ownership over those files in order to access them.
    0xC1900101 – 0x20004
  4. Uninstall the corrupted drivers.

Update drivers automatically

If this method doesn’t work or you do not have the necessary computer skills to update/fix the drivers manually after uninstalling them, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool. This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it:

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.driver updater diagnozing
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    driver updater scan finished
    Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some functions of this tool are not free.

You can also locate the problematic drivers by using the Device Manager. To do that, follow these steps:

  1. Go to Start > type Device Manager > click the first result.
    0xC1900101 – 0x2000c
  2. Expand the list of devices. The device causing error 0xC1900101 will likely appear with a yellow exclamation mark. Right-click the problematic driver > select Update Driver Software to install the latest updates. Click Uninstall to completely remove it.
    0xC1900101 – 0x20004

After updating or uninstalling the problematic drivers, the issue should be completely resolved and you’ll be able to upgrade without any problems.

Solution 2 — Unplug all peripherals

0xC1900101 – 0x3000D

Some users have confirmed they managed to install the Creators Update after unplugging all peripherals from their computers. Although this may sound like a third-grade solution, you should try it out as it has proven to be useful for some users.

Solution 3 — Remove additional RAM or your Network card

0xC1900101 – 0x4000D

The 0XC190010 errors, and especially error 0XC190010 – 0x20017, are sometimes caused by extra RAM. Try removing one RAM module and make another attempt at installing Windows 10 Creators Update. There are also users who have reported that removing their network card also fixed error 0xC1900101.

Solution 4 –  Run a SFC scan

Sometimes this error can appear due to corrupted system files, but you can easily fix them by running the SFC scan. To do that, you just need to do the following:

  1. Go to Start > type cmd > select Command Prompt > run as an Administrator.
    0xC1900101 – 0x20017
  2. Type the sfc/ scannow command > hit Enter > wait for the scan process to complete.
    0xC1900101 – 0x40017

Once the SFC scan is finished, the problem should be resolved and you should be able to perform the upgrade.

Solution 5 – Check your available upgrade space

In order to upgrade to Windows 10 Creators Update, you need at least 16GB of storage. Not meeting this requirement may also explain why you’ve experienced 0xC1900101 errors. For more information on how to free up hard drive space, check out the solutions listed in our dedicated article.

Solution 6 – Use the Media Creation Tool

If you’ve performed all the steps listed above and you’re still experiencing 0xC1900101 errors, try using the Media Creation Tool to complete the upgrade process. Go to the Windows Upgrade page, and download the tool. You’ll also find a step-by-step guide on how to use the Media Creation Tool on the same page.

Solution 7 – Remove your antivirus

0xC1900101 – 0x2000c

If you’re getting 0xC1900101 error, the problem might be your antivirus software. To fix the issue, it’s advised to uninstall your antivirus completely and try to install the update again. This issue can be caused by any third-party antivirus tool, so be sure to uninstall it and try to upgrade again.

In some cases, you might have to remove all files and registry entries associated with your antivirus software. There are several ways to do that, and the best way is to download and run dedicated removal tool for your antivirus. Almost all antivirus companies offer removal tools for their software, so be sure to download one for your antivirus.

Once your antivirus software is removed, you should be able to perform the upgrade without any problems.

Solution 8 – Remove problematic applications

Sometimes third-party applications can interfere with the upgrade process and cause 0xC1900101 error to appear. Users reported that applications such as Acronis True Image and Trusteer Rapport are the main causes for this error.

If you use either of these applications or any other similar tool, be sure to remove it completely from your PC and then try to perform the upgrade. Users reported that their problem was resolved after removing the problematic software, so be sure to try that.

Solution 9 – Disable your LAN card in BIOS

As we already mentioned, error 0xC1900101 can occur due to connected peripherals and devices. The most common cause for this problem is your wireless adapter, but sometimes this issue can be caused by your Ethernet adapter.

To fix this problem, it’s advised to disable onboard LAN from BIOS. To do that, simply access BIOS, locate Onboard LAN option and disable it. To see how to access BIOS and disable this feature, be sure to check your motherboard manual.

Once you disable this feature, try to perform the upgrade again. If you manage to install the upgrade, be sure to enable this feature back on again.

Solution 10 – Upgrade your BIOS

Another way to fix this problem is to upgrade your BIOS. According to users, you might not be able to install a certain update if you have outdated BIOS. Several users reported that updating BIOS fixed the problem, so you might want to try that.

Keep in mind that BIOS update is a potentially dangerous procedure that can cause damage to your PC. To see how to properly update your BIOS, we advise you to check your motherboard manual for detailed instructions. We also wrote a short guide on how to flash your BIOS, so you might want to check it out.

0xC1900101 error can be serious and it can prevent you from installing certain updates, but you should be able to fix it by using on of our solutions.

Editor’s Note: This post was originally published in April 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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