- When something goes wrong with the graphics drivers or in the BIOS settings, your Windows may start showing a black screen without a cursor.
- Since you won't be able to see the screen at all, you can try to boot in Safe Mode in order to fix it.
- If Windows 10 shows this error before login with no cursor you should use a proper repair tool found below, so read on!
- The Windows 10 black screen of death with no cursor error can also be fixed by running the DISM tool. Check out below more details!
Many users reached to us with reports about the black screen error in Windows 10, particularly with the cursor missing.
The black screen could be in either of the following instances: before and/or after signing into Windows 10, during set up, during an upgrade, black screen with spinning dots.
Each of these instances has its own troubleshooting and ways to resolve them, but if you get a black screen without a cursor on Windows 10, there’s more than meets the eye.
The main causes are usually drivers that are either outdated or corrupted, output to unexpected ports, and sometimes issues with the Lock Screen app.
How can I fix the black screen without cursor on Windows 10?
- Use a repair tool
- Restart your computer
- Update your drivers
- Try to connect different video outputs to your computer
- Boot in Safe Mode with Networking
- Perform Automatic Repair
- Reset your PC
1. Use a dedicated repair tool
Black screens are pretty scary, but they are not so dangerous as their more famous BSoD counterparts. We have plenty of solutions to fix this problem but before starting a manual procedure, consider a dedicated solution.
The tool recommended below is specialized in fixing all kinds of Windows 10 errors so it can do wonders even for this black screen with cursor error. It is fully automatic and effortless so try it.
Restoro is powered by an online database that features the latest functional system files for Windows 10 PCs, allowing you to easily replace any elements that can cause a BSoD error.
This software can also help you by creating a restore point before starting the repairs, enabling you to easily restore the previous version of your system if something goes wrong.
This is how you can fix registry errors using Restoro:
- Download and install Restoro.
- Launch the application.
- Wait for the software to identify stability issues and possible corrupted files.
- Press Start Repair.
- Restart your PC for all the changes to take effect.
As soon as the fixing process is completed, your PC should work without problems, and you will not have to worry about BSoD errors or slow response times ever again.
Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.
2. Restart your computer
This is usually the first line of action whenever you encounter a problem with your computer.
Unplug all external devices then restart your computer and see whether you can get to the desktop screen.
3. Update your drivers
There are two ways of updating your drivers. The manual way implies using Device Manager, right-clicking the driver you want to update, and selecting the Update driver option.
The other is to use a dedicated, third-party solution that can update or repair any driver automatically. The solution recommended below is extremely light and quick, getting the job done in seconds.
4. Try to connect different video outputs to your computer
- Connect to a different adapter from integrated graphics to a discrete card, or vice versa
- Connect to a different output from HDMI to DVI, DisplayPort to VGA, or any other combination
You can try different video output combinations such as these above and see if you can get your desktop screen with a mouse cursor.
3. Boot in Safe Mode with Networking
- Restart your PC.
- When the sign-in screen is displayed, hold down the SHIFT key while you select Power then Restart.
- After the computer restarts to Choose an option screen, select Troubleshoot.
- Click on Advanced options.
- Select Startup Settings.
- Choose Restart.
- Once it restarts, you will see a list of options.
- Select 5 or F5 for Safe Mode with Networking.
Once you’re in safe mode, you can perform the following to resolve the Windows 10 black screen without cursor issue:
1. Run an SFC scan
- Click Start.
- Go to the search field box and type CMD.
- Right-click and select Run as Administrator.
- Type: sfc/scannow.
- Press Enter.
A System File Checker scan checks all protected system files, and then replaces the incorrect versions, with the genuine, correct Microsoft versions.
2. Run the DISM tool
- Click Start and in the search field box, type CMD.
- Click Command Prompt in the search results list.
Dism /Online /Cleanup-Image /RestoreHealth
- Once the repair is complete, reboot your computer and check if the issue persists.
If you still get the Windows 10 black screen without a cursor, run the DISM tool (Deployment Image Servicing and Management).
The DISM tool helps fix Windows corruption errors when Windows Updates and service packs fail to install due to corruption errors, like if you have a damaged system file.
If Safe Mode is stable, then the issue is most likely with drivers, but your computer could also need disinfection or system file repair as most upgrade problems in Windows 10 are corruption issues passed from previous operating systems.
In this case, while still in Safe Mode, do the following:
- Click Start.
- Go to the search box and type Update to check for and speed up critical updates taking time to install.
- Right-click the Start button.
- Select Device Manager.
- Import any missing or drivers with errors from the computer or manufacturer’s website
Also, still in Safe mode, download, install, and decline the trial version of Malwarebytes and adware cleaners, then update and run full scans.
Make sure you uninstall bloatware antivirus programs and enable built-in Windows Defender to test your PC’s performance.
Once the above is sorted, do the following:
- Right-click on the Task bar.
- Select Task Manager.
- On the Startup tab, disable everything until your install is stabilized.
- Restore only what you need including Windows.
Do the following to exit Safe Mode:
- Right-click the Start button.
- Select Run and type msconfig.
- Go to the Boot tab.
- Deselect or uncheck Safe Boot option box.
- Restart your PC.
4. Perform Automatic Repair
- Insert the Windows Installation disk or USB drive, then restart your PC.
- You will see a message requesting you to Press any key to boot from DVD.
- Press any key to boot from DVD.
- Once you see the Install Windows page displayed, click Repair your computer to start the Windows Recovery Environment (WinRE).
- In WinRE, go to Choose an option screen.
- Click Troubleshoot and select Advanced Options.
- Click Automatic Repair.
Note: If you don’t see the Press any key to boot from DVD message, you need to change the boot order in your BIOS settings to start from disk or USB.
Be careful when changing BIOS settings as the BIOS interface is designed for advanced computer users because you may change a setting that may prevent your computer from booting properly.
You should only update BIOS when necessary like when solving a compatibility problem. It can be complicated and render your computer inoperable in case of any errors.
Follow the steps below exactly as they are to change boot order then perform a repair:
- In the restart process, check for any instructions on how to interrupt normal startup.
- Enter the BIOS Setup Utility. Most computers use F2, F10, ESC or DELETE key to begin this setup.
- Find a tab in BIOS set up utility labeled Boot Order, Boot Options, or Boot.
- Use the arrow keys to go to Boot Order and press Enter.
- Locate the removable device (CD, DVD, or USB flash drive) in the Boot list.
- Use arrow keys to move the drive upwards to appear as the first in Boot list.
- Press Enter.
- Your boot order sequence has now been changed to boot from DVD, CD, or USB flash drive.
- Press F10 to save changes and exit the BIOS Setup Utility.
- Click Yes in the confirmation windows.
After your computer restarts, do the following steps:
- Let the scan proceed for a few minutes to remove any malware infecting your computer.
- Select your preferred language, currency, time and keyboard.
- Click Next and select Repair your computer.
- Choose the operating system you want to repair (in this case Windows 10).
- Click Next and select Troubleshoot.
- Select Advanced Options.
- Click System Restore or Startup Repair.
5. Reset your PC
- Click Start
- Go to Settings.
- Click Update & Security.
- Click Recovery on the left pane.
- Click Reset this PC.
- Click Get started
- Select Keep my files option
Note: All your personal files will be deleted and settings reset. Any apps you installed will be removed, and only pre-installed apps that came with your PC will be reinstalled.
Did any of these solutions help fix the Windows 10 black screen without cursor issue on your PC? Let us know in the comments section below.