Full Fix: Chrome install fails on Windows 10, 8.1, 7

Vlad Dragomir avatar. By: Vlad Dragomir
7 minute read

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Since its introduction on the market in 2008, Google Chrome has won the trust of millions of users thanks to its impressive speed and resources. This performance is due to Google’s initiative to make its in-house browser better than the other browsers. It is designed to load quickly and efficiently.

Google Chrome is also an exceptionally safe browser against malware and phishing attacks, thanks to its high frequency security updates. There are users who complain the browser uses too much RAM, but the amount of memory used by Chrome doesn’t influence the computers’ processing speed as long as users open a reasonable number of tabs.

Ever since Chrome was launched, users have had difficulties installing it. This problem can have various causes, such as simple errors or installation step users forgot to perform.

If you cannot install Google Chrome on your Windows 10 computer, it possible that you receive one of the errors listed below.

How to fix Chrome install failures on Windows 10

Chrome is a great browser, but many users reported that they are unable to install it on their PC. As for Chrome and its issues, these are some problems that users reported while installing Chrome:

  • Google chrome installation failed due to unspecified error, error code 0xa043 – These are just common problems associated with Chrome installation. If you encounter any of these issues, be sure to disable\uninstall your antivirus and check if that solves the problem.
  • Can’t install Google Chrome – Some users reported that they can’t install Google Chrome at all. This might be related to your registry, so be sure to remove Chrome entries from your registry and try to install it again.
  • Chrome setup not running – Some users reported that Chrome setup isn’t running at all on their PC. This can happen because User Account Control feature is disabled, so be sure to enable it and check if that solves the problem.
  • Google Chrome install failed to start, not working – According to users, sometimes Chrome installation won’t even start. This can be a big problem, but you might be able to solve it simply by removing all earlier version of Chrome from your PC.

Solution 1 – Check your antivirus

According to users, if Chrome install fails on your PC, the problem might be your antivirus. To fix the issue, it’s advised to try disabling certain antivirus features and check if that solves the problem.

If that doesn’t work, you might want to try disabling your antivirus entirely. Even if you disable your antivirus, your PC will turn on Windows Defender, so you won’t be completely defenseless. In some cases, disabling your antivirus won’t help, so your only choice is to uninstall your antivirus.

Once you do that, the problem should be resolved. Users reported that this issue was caused by McAfee, but once you disable or remove it, the issue should be resolved. Keep in mind that other antivirus tools can also cause this problem, so even if you don’t use McAfee, it’s advised to disable\remove your antivirus.

If removing the antivirus fixes the problem, this might be a good time to consider switching to a different antivirus software. There are many great antivirus tools available, and if you’re looking for a new antivirus, you might want to consider switching to Bitdefender, BullGuard, or Panda Antivirus.

All these tools are fully compatible with Windows 10, so they won’t cause you any issues.


Solution 2 – Use Uninstall troubleshooter

These are newer errors, but they can easily be fixed thanks to a free software that Microsoft rolled out to its users. You can download the Install and Uninstall Troubleshooter from Microsoft’s website.

 

  1. Download and launch the software.Google chrome installation failed due to unspecified error
  2. Click on Next to start troubleshooting the problems.Can't install Google Chrome
  3. Select Installing if you cannot install the Chrome browser.Chrome setup not running
  4. Check if Google Chrome appears on that list, otherwise select Not Listed.Google Chrome install failed to start
  5. After the processing stage, you will see a notification about the problems which have been solved. If you are curious about other features of this program, you can click on Explore additional options. If you consider you finished the job, click on Close the troubleshooter.Google chrome installation failed error code 0xa043

After running this program, the error should disappear and the system should allow you to install the browser.


Solution 3 – Check if the necessary services are running

BITS is a system service that facilitates asynchronous, prioritized, and throttled transfer of files between machines using idle network bandwidth. In other words, this system allows you to install different programs from other devices /the Internet. You need to check if BITS is turned on. To do that, follow these steps:

  1. Go to Start / Control Panel / System and Security / Administrative Tools.Can't install Google Chrome
  2. You should have a window with these files. Click on Services.Chrome setup not running

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  4. Open Background Intelligent Transfer Service.

This will open a window with settings and service details. Change the Startup type to Automatic and make sure the Service status is Running.Google Chrome install not working


Solution  4 – Modify your registry

In this case, you need to delete all the Google Chrome Update registries. Here’s how to do that:

  1. Go to Start / Run.
  2. In the Run tab write regedit and click OK.Google chrome installation failed due to unspecified error
  3. From the Registry Editor menu select HKEY_CURRENT_USER / Google / Update / ClientState and delete the {4DC8B4CA-1BDA-483e-B5FA-D3C12E15B62D} folder.Can't install Google Chrome

Now you can close the Registry Editor tab and try to install the browser one more time.

Several users are recommending to completely delete any Chrome registry entries before you try to install it. To do that, simply find these keys in your registry and remove them:

  • HKEY_CURRENT_USER/Software/Google
  • HKEY_LOCAL_MACHINE/Software/Google
  • HKEY_LOCAL_MACHINE/Software/Wow6432Node/Google

Once you remove those keys, check if the problem should be resolved and you’ll be able to install Chrome once again without any problems.


Solution 5 – Delete Google Update directory

According to users, sometimes GoogleUpdate.exe can cause this problem to appear. If Chrome install fails on your PC, you need to do the following:

  1. Press Windows Key + R and enter %LOCALAPPDATA%\Google\. Now press Enter or click OK.
    Chrome setup not running
  2. Now you should see Update directory available. Delete this directory.

Once you remove the Update directory, check if the problem still persists. Some users reported that they don’t have Update directory on their PC. If that’s the case, you should skip this solution and try something else.


Solution 6 – Uninstall all previous versions of Chrome

If you’re having older versions of Chrome on your PC, this can cause a problem and prevent you from installing Chrome. If Chrome install fails on your PC, be sure to remove any old versions of Chrome and try to install it again.

There are several ways to do that, but the fastest method is to use uninstaller software. If you’re not familiar, the uninstaller software is a special application that can remove any program from your PC. In addition to removing the application, this tool will also remove all files and registry entries associated with that application.

If you’re looking for uninstaller software, you might be interested in IOBit Uninstaller or Revo Uninstaller. These applications are simple to use, so feel free to try any of them. Once you remove Chrome using one of these tools, try to install it again and check if that solves the problem.


Solution 7 – Consider using Beta or Canary version of Chrome

If you’re having problems installing Google Chrome, you might be able to fix them simply by switching to a Beta or Canary version. In case you’re not familiar, Beta version is a future version of Chrome, and Beta version usually has upcoming features and bug fixes.

Therefore, if you can’t install Chrome, try installing the Beta version instead. Canary version of Chrome allows you to test bleeding edge features, and also brings new fixes before they are added to the main version of Chrome.

It’s worth mentioning that both Beta and Canary version might not be the most stable versions, so be prepared to experience certain issues along the road.


Solution 8 – Use the offline installer

If you’re having Chrome installation problems, the issue might be related to your setup file. As you know, Chrome setup will download the necessary files during the installation process, however, sometimes that can lead to certain issues.

Many users reported that they managed to circumvent Chrome installation problems simply by using the offline installer. The offline installer won’t download any files from the Internet, and instead, all the necessary setup files will be stored on your PC. Many users reported that using the offline installer solved the problem for them, so be sure to try it.


Solution 9 – Turn on User Account Control

According to users, sometimes Chrome install fails on your PC because your User Account Control is disabled. User Account Control is a security feature, but since its notifications can be a bit intrusive, many users choose to turn this feature off. However, this can sometimes prevent certain applications from installing, and in order to fix the issue, you need to enable User Account Control again. To do that, follow these steps:

  1. Press Windows Key + S and enter user account control. Select Change User Account Control settings.
    Google chrome installation failed due to unspecified error
  2. Move the slider to the default position and click OK to save changes.
    Google Chrome install failed to start

After turning UAC back on, check if the problem still persists.

As you can see, this can be an annoying problem, but we hope that you solved it using some of our solutions.


Editor’s Note: This post was originally published in August 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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