Mouse pointer disappears in Windows 10 [SIMPLEST FIXES]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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mouse cursor unavailable windows 8.1, 7

Have you ever enjoyed navigating through Windows 10 and the mouse pointer suddenly disappeared? Well, you don’t need to get alarmed because this issue happened to a lot of Windows users and it can be easily fixed.
mouse cursor dissapears in WIndows 8
You can lose your mouse pointer directly when the Windows 10 operating system starts or it just freezes when you are trying to surf the internet or do something for work.

One of the main causes as for why this is happening is because your Windows 10 operating system has encountered some errors related to the mouse drivers and is unable to repair them after a reboot.

The tutorials below will explain exactly what to do in order to never have the mouse pointer disappearing in the middle of your work.

What can I do if the mouse cursor disappears in Windows 10?

There are three possible options can you can try in order to fix the mouse pointer but keep in mind that some Windows 10 laptops, for example, have a function key on the keyboard specifically to enable or disable the mouse cursor.

So before following the options below check the function key and see if it is activated or not. Here is the list of solutions:

  1. Use ‘Troubleshooting’ feature
  2. Use ‘msconfig’ to reconfigurate your mouse
  3. Use Control Panel using the arrow keys (Windows 7 fix)

1. Use ‘Troubleshooting’ feature

  1. Go to the Windows search box and type Control Panel. Then, find the troubleshooter of your Windows 10 system.
  2. Type in the top-right box “Troubleshoot”.
  3. Left click the “Troubleshooting” icon you find after you finish the search.
  4. In the next window that appears you will need to left click on the icon that says “Hardware and sound”
  5. You will have a list presented after you click on “Hardware and sound” and you will have to look in that list for “Hardware and devices”.
  6. Left click on “Hardware and devices”.
  7. Left click on “Next”
  8. Follow the instructions presented in the new window that opened up.
  9. Close the troubleshooter by left clicking on “OK” after the troubleshooter is finished.
  10. Reboot the Windows 10 device and see if you have the same issues with the freezing mouse pointer.

If your mouse cursor is corrupted, you can fix it by following this step-by-step guide.


If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.


2. Use ‘msconfig’ to reconfigurate your mouse

  1. Move the mouse cursor to the right of the screen.
  2. After the Charms bar is opened left click on the “Search” icon.
  3. Type in the search box “msconfig
  4. Left click on the “msconfig” icon you are presented after the search is finished.
  5. Left click on the “Services” tab in the upper side of the window.
  6. Check the box next to “Hide all Microsoft services”.
  7. Left click the “Startup” tab in the upper side of the window.
  8. Left click on “Open Task Manager”.
  9. A window will open with “Task Manager”, left click on the “Startup” tab you have in that window.
  10. Left click on each item at a time and left click on the “Disable” button in the lower side of the screen.
  11. Close the Task Manager window.
  12. In the “System Configuration” window from the “Startup” tab left click on the “OK” button situated in the lower side of the window.
  13. Reboot the Windows 10 device.
  14. If after the restart your mouse pointer doesn’t freeze anymore then one of the applications you disabled is interfering with your mouse drivers. In this case you can restore the startup programs by following the above method and finding out what app is causing your mouse to freeze.

If you want to know how to add or remove startup apps on Windows 10, check out this simple guide.


Can’t open Task Manager? Don’t worry, we’ve got the right solution for you.


3. Use Control Panel using the arrow keys (Windows 7 fix)

  1. Open Control Panel (press Windows logo+C or press Start button and search Control Panel)
  2. Switch to ‘Classic View’. For that, press ‘Tab’. When switched to ‘Classic view’, press ‘Enter’ and use arrows to select ‘Mouse‘. This will open the ‘Mouse Properties’
  3. Use ‘Tab’ and use arrow keys to select ‘Pointers‘ tab
  4. Select ‘Visibility’ options
  5. Press ‘ALT’+’D’ to turn on Display pointer trail
  6. To locate the mouse pointer press ‘ALT’+’S’ or keeping pressing ‘Ctrl’ key and then click to select

mouse pointer options tab windows


You can’t open Control Panel? Take a look at this step-by-step guide to find a solution.


Note: if this method does not work, try to contact an IT specialist, as the problem may be more complicate than it seems, and we strongly recommend you NOT to try to take some actions on your own as it can damage your system.

You have above three very easy methods on how you can fix your mouse pointer if it freezes. If this tutorial was helpful for you or you need more information on this article please write us below and we will get back to you as soon as possible.

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Editor’s Note: This post was originally published in September 2014 and has been since revamped and updated for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in September 2014 and was revamped and updated in July 2019 for freshness, accuracy, and comprehensiveness.
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  • Windows 8.1. For me just locking the computer and then unlocking it (entering password press enter) fixes the issue. But it seems to happen every time I lock the computer and let the screen shut off. I unlock it, mouse cursor not visible so I have to lock/unlock again.

  • Lol, this is like using sign language to communicate with a blind person. They can’t see fuck all.

    • What if you have a laptop ._. my mouse pad hasn’t been working for a few minutes now, I washed my hands & cleaned it off and then restarted my laptop but it hasn’t came back yet.

      • Well er…then you’re a bit screwed and have to try if one of the solutions listed here actually works for you. Hope it works for you, good luck!

  • I have a Lenovo Y500 laptop with a synaptic touchpad. I got this issue after updates installed. What ended up fixing was the following.

    Hit Ctrl+Shift+E to open the task manager.

    Go to the startup tab.

    Disable Synaptic, stopping it from starting up.

    Restart the computer.

    Hit Ctrl+Shift+E to open the task manager.

    Enable Synaptic in the startup tab.

    Restart again.

  • I mean, the whole point of this article is that the mouse pointer disappears. What’s the point of giving advice from the perspective of a person whose mouse pointer hasn’t disappeared. Seriously one of the most embarrassingly half-assed articles I’ve ever read.

  • “Left click” with what? XD the mouse is gone! Also indiscriminately disabling things with MSCONFIG is a bad idea, if you disable something important you are buggered, ie. you may find that more than just your mouse stops working if you follow this guide