Fix: Netgear Wireless adapter problems in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Networking is a crucial part of every computer, and not being able to access the internet can be a big problem. Some Windows 10 users have reported problems with Netgear wireless adapter and today we’ll try to fix those problems.

Users report that Netgear wireless adapter works fine when they start their computer, but after a while, the internet gets cut off and the only way to enable it is to unplug and reconnect your adapter. As you can see, this can be quite tedious, and worst of all, you’re left with an unreliable network connection. This can seriously disrupt your work, but luckily there are few things that you can try.

These solutions can be applied to the following Netgear models:

  • Netgear Wnda3100v3
  • Netgear a6210
  • Netgear n300
  • Netgear n600

How to solve the problem with Netgear Adapter in Windows 10

Table of contents:

  1. Check the equipment
  2. Change Power settings
  3. Change channel settings
  4. Download the latest Netgear drivers
  5. Delete the network adapter drivers and scan for new hardware
  6. Check your Firewall and turn off Block Internet Connection Sharing

Fix: Netgear Adapter not working in Windows 10

Solution 1 – Check the equipment

First things first. We’ll need to make sure that everything is working as intended hardware-wise. Try multiple USB ports and try to use Netgear Adapter on a different computer. If everything works as it’s supposed to, then the problem lies in your PC rather than in Netgear adapter. That should point you towards the other solutions we provided below.

As a side note, and regarding the USB ports, it’s important to know that USB 3.0 works properly on 5 GHz band. For 2.4 GHz, make sure to stick with USB 2.0.

Solution 2 – Change Power settings

There are various Power settings commonly hidden within the system that is vital for the performance of Netgear Adapter. Some of those are related to USB power reduction, while others are there to tend to Wireless adapters. Both of those are valuable if you want to preserve the battery life. Those power-related settings are enabled by default and what we need to do is to disable them.

Disable USB selective suspend

  1. Right-click on the Battery icon in the Notification area and open Power Options.
  2. Click on Change plan settings.
  3. Change advanced power settings.
  4. Choose USB settings and then USB selective suspend settings.
  5. Disable this option for both ”On battery” and ”Plugged In”.
  6. Save changes.

Disable USB root hub power preserving

  1. Right-click Start and open Device Manager.
  2. Expand to Universal Serial Bus controllers.
  3. Right-click on USB root hub and open Properties.
  4. Click on the Power management tab.
  5. Uncheck the ”Allow the computer to turn off this device to save power” box and confirm changes. You’ll need to do this for each USB hub, respectively.
  6. Restart your PC.

Disable WLAN Adapter suspend

  1. Open Device Manager again.
  2. Expand Network Adapters.
  3. Right-click on Netgear Adapter and open Properties.
  4. Under the Power Management tab, uncheck the ”Allow the computer to turn off the device to save power” box.
  5. Now, under the Advanced tab, locate Selective suspend and disable it.
  6. Confirm changes.

Solution 3 – Change channel settings

There’s also the question of the channel selection. For the best overall Wi-Fi performance, we advise you to stick to 20 MHz of channel width and channels 1, 6, or 11. Those are rarely crowded by non-Wi-Fi devices that use similar frequencies.

Here’s how to do it in a few simple steps:

  1. In the Windows Search bar, type Control, and open Control Panel.
  2. Open Network and Internet and then Network and Sharing Center.
  3. Choose to ”Change adapter settings”.
  4. Right-click on your Netgear Adapter and open Properties.
  5. Click on ”Configure”.
  6. Under the Advanced tab, scroll to WZC IBSS Number Channel.
  7. From the right drop-down menu, choose channels 1, 6, or 11 and confirm changes.

Solution 4 – Download the latest Netgear drivers

These types of issues are commonly related to driver issues, so if you’re having this problem, you might want to try updating your Netgear wireless adapter drivers.

Sometimes the drivers can’t be installed automatically, so you need to do the following:

  1. Download the latest drivers and install them.
  2. Open Device Manager. You can do that by pressing Windows Key + X and choosing Device Manager from the menu.
  3. When Device Manager opens locate your Netgear adapter, right-click it and choose Update Driver.
  4. Choose “Browse my computer for driver software” and “Let me pick from a list of device drivers on my computer”. Next click “I have disk”.
  5. Now locate the driver, by default it should be in [SYSTEM_DRIVE]program files(x86)netgeardriver or a similar location. Chose the .inf file and click OK.

In addition, some users suggest choosing the driver from the list of device drivers from your computer. To do so, do the following:

  1. Open Device Manager and find your network adapter. Right-click it and choose Update Driver.
  2. Click Browse my computer for driver software > Let me pick from a list of device drivers on my computer.
  3. Uncheck Show Compatible Hardware.
  4. From the left submenu choose Manufacturer: NETGEAR, Inc.
  5. From the right submenu select Model: NETGEAR A6200 Adapter (we used NETGEAR A6200 Adapter in our example, for the device you might need to select a different model).
  6. Click Next and if you get Update Driver Warning click Yes.
  7. Restart your computer and check if the issue is resolved.

Automatically update drivers (third-party tool suggested)

We also strongly recommend Tweakbit’s Driver Updater tool, as it is approved by Microsoft and Norton Antivirus and uses an advanced updating technology. It will help you update your drivers in order to avoid the permanent damage to your computer by manually downloading the wrong driver versions. Follow this easy 3 steps guide to safely update your drivers:

    1. Download and install TweakBit Driver Updaterdriver updater starting window
    2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
      driver updater scanning phase
    3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
      Automatically Update complete
      Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some features of this tool are not free.

However, we recommend you to download this driver updater tool (100% safe and tested by us) to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer.

Solution 5 – Delete the network adapter drivers and scan for new hardware

Sometimes the best solution is to use the default drivers. To do this, you first need to uninstall the currently installed drivers.

  1. Open Device Manager.
  2. Find the problematic adapter, right-click it, and choose Uninstall Driver.
  3. After you’ve uninstalled the driver click the “Scan for new hardware” icon.
  4. After the scan is completed the default drivers should be installed.

Solution 6 – Check your Firewall and turn off Block Internet Connection Sharing

Software such as BitDefender come with their own Firewall, and sometimes it can cause problems, so you might want to turn it off. BitDefender has Block Internet Connection Sharing option in its advanced settings, so in order to resolve this issue, it’s highly recommended that you turn it off.

That’s about it, if you have any comments, questions or suggestions, just let us know in the comments below.

Editor’s Note: This post was originally published in January 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.