FIX: Twitch won’t broadcast on Xbox One

By: Elsie Otachi
5 minute read

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What can I do if Xbox One won’t broadcast Twitch?

  1. General troubleshooting
  2. Reinstall Twitch app
  3. Reset stream key
  4. Check Xbox One set up for Twitch broadcast
  5. Troubleshoot errors
  6. When Twitch shows ‘Broadcasting’ but it doesn’t display
  7. Clear MAC address
  8. Unlink your console and activate Twitch again

If you’re a gamer or an avid fan of video games, there’s a likelihood that you’ve stumbled upon one or two Twitch streams.

Twitch is the world’s biggest destination for live video game broadcasts, attracting well over 100 million unique monthly viewers who use up to 20 billion minutes of gaming content monthly.

However, the service isn’t just for watching as it boasts more than 2 million broadcasters monthly, small or big, who stream any and every game they can and anyone can get in on the fun.

The Xbox One has built-in streaming capabilities so you can get to peek into other people’s channels, watch them play and make things, and just be fascinated by the whole experience. The most rewarding parts is exploring and playing with the tool sets used by streamers.

However, broadcasting Xbox One gameplay via Twitch is now commonplace, just like playing video games itself is as long as you have a console, internet connection that is fast, a television set to connect to your console, and an Xbox One controller to play games and navigate Twitch.

While all these may be set up, users have raised concerns that Twitch won’t broadcast on Xbox One.

To this end, we put together a list of solutions you can use and see whether you’re able to broadcast again using Twitch app and Xbox One console.

FIX: Twitch won’t broadcast on Xbox One

1. General troubleshooting

  • Ensure you have a wired connection even though there’s a wireless one as wired is better
  • Check that your Xbox Live account is in good standing (no low reputation)
  • Check that you are signed in with Adult privacy settings, and that no Child profiles are signed in at the time of broadcasting
  • Ensure the Twitch connection exists on Xbox connection: go to Settings>Connections. Mouse over the check mark and click Disconnect, then uninstall and reinstall the app and retry activation (twitch.tv/activate)
  • Perform a hard reset by pressing the power button on the front of your Xbox One console for 10 seconds, then remove power for 30 seconds and restart the Xbox One console.

— RELATED: How to fix Xbox One fuzzy screen issues

2. Reinstall Twitch app

fix xbox one twitch

To do this, you need to disconnect the app from Twitch, then delete app data from the Xbox One console, and finally uninstall and reinstall the app. Use the steps below:

  • Disconnect your Xbox connection from Twitch by going to twitch.tv/settings/connection
  • Go to My Games & Apps on your console
  • Select Twitch app
  • Press Menu
  • Select Manage app
  • Navigate to Saved Data
  • Select the appropriate gamertag
  • Press Menu
  • Select Delete saved data
  • Find the app and press Menu to open the app menu
  • Select Uninstall
  • Reinstall Twitch app

3. Reset stream key

To do this:

  • Go to tv/yourusername/dashboard/streamkey
  • Click Stream key tab to reset stream key
  • Click Show Key
  • Reset the key just once! Do not reset your stream key multiple times to avoid a 15 minute lockout.

— RELATED: Fix: “For this game you need to be online” Xbox error

4. Check Xbox One set up for Twitch broadcast

If Twitch won’t broadcast on Xbox One, check if the following are set up properly:


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  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  • Your (profile) presence is set to Online
  • Under Settings app, check Privacy and online safety, See if you’re online to ensure they are set to Everybody
  • Check that Broadcast gameplay is set to Allow
  • Navigate to Settings and check Preferences, Allow broadcasts and Game DVR uploads to ensure the box is checked.
  • Check that you are playing a game. Twitch won’t broadcast to Xbox One without first launching a game
  • In the Settings app under Privacy and online safety, Share content made using Kinect is set to Allow
  • Check that Kinect, Kinect on is checked (in settings app)
  • To include Kinect audio in your broadcast, ensure the Use Kinect microphone for chat is checked

5. Troubleshoot errors

xbox one twitch issues

If Twitch won’t broadcast on Xbox One, you may get an error code, like 0x00031196. If you get this error, make sure you open the game (not demo games or apps) before selecting Broadcast in Twitch then try and broadcast again. Otherwise do the following:

  • Sign out of your accounts except the one you’re trying to broadcast with then try to broadcast again
  • Check your account permissions
  • Go to your profile
  • Select Privacy settings
  • Select Custom
  • Ensure Broadcast Gameplay is allowed and try to broadcast again
  • Reboot your console and try to broadcast again

6. When Twitch shows ‘Broadcasting’ but it doesn’t display

To resolve this, do the following:

  • Reboot your console and try broadcasting again
  • Switch from a wireless to wired internet connection
  • Reboot your console and try broadcasting again

To reboot your console, do this:

  • Go to settings
  • Select System
  • Select Power & Startup
  • Select Turn Off Xbox
  • Wait for the console light to stop flashing, and turn it back on

— RELATED: FIX: You cannot play online Xbox Live multiplayer, your account is set up

7. Clear MAC address

To fix Twitch won’t broadcast on Xbox One, if the above solutions don’t work, clear your MAC address. To do this:

  • Scroll left on the Home Screen to open the guide
  • Select the Gear Icon
  • Select All Settings
  • Select Network
  • Select Network Settings
  • Select Advanced settings
  • Select Alternate MAC address
  • Select Clear
  • Select Restart. The console will restart.
  • Perform a power cycle by turning off Xbox One and unplugging it then wait for a minute, and plug it back in, then turn it on again. Snap Twitch, then select Broadcast and see if it helps.

8. Unlink your console and activate Twitch again

To do this:

  • Unlink your Xbox One with twitch.com/settings
  • Go to your Apps delete your “saved data” from cloud/console
  • uninstall the twitch app
  • Hard reset your Xbox One by holding the power button on your console for 5-10 seconds then started back once it’s reinstall the twitch app
  • To activate your Xbox One with Twitch, go on a laptop or desktop to key in the activation code
  • Try broadcasting again

Were you able to resolve the Twitch won’t broadcast on Xbox One issue? Let us know in the comments section below.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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