Fix: Battle.net app update becomes stuck

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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The Battle.net desktop app helps gamers install and patch their favorite games much easier. Also, it allows them to log in faster thanks to its single sign-on feature. Gamers can also use the app’s game pages to check out the latest Blizzard news, too.

As it happens with any software, the Battle.net app stops working from time to time due to various issues. In this article, we’re going to focus on the update issue where Battle.net gets stuck at 0%.

Battle.net app update stuck

Here’s how one gamer describes this issue:

“Logged into battle.net today and I can’t play any games because it says “Waiting on another installation or update.” It’s at 0% in “Updating Battle.net” menu so I don’t know what game is updating.”

It is good to know that even if Battle.net remains stuck at 0%, the app is still updating itself. Depending on your computer’s configuration, this process may take up to 45 minutes: “Thanks, after sitting at 0% for 45 minutes, […] later battle.net started updating.

However, if you want to speed up the process and make sure the latest update files are installed without any problems, follow the troubleshooting steps listed below.

Fix Battle.net update issues

  1. Open Task manager > select End task for both Battle.Net Launcher and Agent.exe
  2. Launch Battle.net again> it should immediately install the update.

This solution will fix your update issues, but it’s only a temporary workaround. This means it won’t completely eliminate the Battle.net update bugs. Many Battle.net users wish they had other options at their disposal, such as manually installing the latest patches. Unfortunately, it appears that this update issue is here to stay.

You can also go for the client reinstall, but considering that the issue is connected to the latest version of the Battle.net app, it might not be of any use whatsoever.

Editor’s Note: This post was originally published in March 2019 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.

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