Glance Screen doesn’t work on Windows 10 Mobile build 14361 for Lumia 950 XL

By: Madeleine Dean
2 minute read

As usual, a few days after a new build is launched, the list of issues gets longer and longer. As users tested out Windows 10 Mobile build 14361, they came across various issues, which were not initially included on the official known issue list.

So far, the most impacting issue seems to be the random restarts detected on Lumia 950. Unfortunately, this issue is also accompanied by store issues, the lock screen doesn’t show the content previously picked, and simply going to the Settings page causes the phone to crash. The good news is that Lumia 950 is the only terminal on which these issues were detected.

Another issue reported on Microsoft’s Forum is related to the Glance Screen. The feature simply does not work after the installation of build 14361 on Lumia 950 XL. Despite various actions (soft reset, hard reset and even a downgrade), the Glance Screen remains unresponsive.

Glance Screen does not work – Build 14361.0 Windows Mobile 10 – Lumia 950 xl
After install Build 14361.0 on my Lumia 950 xl, Glance screen does not work any more.
I try
Soft Reset
Hard Reset
Downgrade with WDRT to a Build 10586.107 / Upgrade to 10586.338
Upgrade to 14342 (Slow ring)
Upgrade again to 14361.0 (Fast ring)
At no time of the steps described the application returned to work.

According to Microsoft’s Support Team, updating Glance Screen could fix this issue. This is not the first time when Glance Screen issue are reported on Lumia 950 XL. Back in February, a Glance Screen update appeared to have dome more damage than good as the app no longer worked as it used to. As of today, no official fix was available.

The Glance Screen issue in build 14361 comes after Microsoft improved this feature, rolling out a simplified version of the app.

Have you encountered Glance Screen issues on other Windows 10 phones as well?

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