Some Gmail users have said on the Google forum that their emails are automatically moved to their trash. Even when those users move them back to the inbox, the emails still go back to trash. These are a few fixes that might stop Gmail automatically diverting emails to trash.
What to do if Gmail emails are going straight to trash?
1. Delete Gmail filters
- Gmail filter rules can divert emails to the trash folder. To ensure there aren’t any filters moving emails to trash, click the Settings button in Gmail.
- Select Settings to open the General tab shown directly below.
- Select the Filters and blocked addresses tab in the snapshot directly below.
- Then select the filter check boxes there.
- Press the Delete button.
2. Check if the Delete Gmail’s Copy Option Is Selected
- Users who utilize a POP client for Gmail should also check if they’ve selected the delete Gmail’s copy option within the POP download settings. To do that, click the Settings button.
- Select the Settings option.
- Then click the Forwarding and POP/IMAP tab in Settings.
- Select the Keep Gmail’s copy in the Inbox option on the drop-down menu shown directly below if delete Gmail’s copy is currently selected.
3. Check Gmail’s Forwarding Settings
Users who have enabled forwarding might need to check the forwarding options. Open the Forwarding and POP/IMAP tab. Then check that the Keep Gmail’s copy in the Inbox option is selected on the Forward a copy drop-down menu shown directly below.
Forwarded Gmail emails are deleted to trash when users have selected the delete Gmail’s copy option there.
4. Remove Unroll.Me’s Gmail Access
- Users who utilize the Unroll.Me app on Android devices might need to remove that app’s Gmail access to ensure it doesn’t move emails to trash. Users can do that by opening their Google Account pages and clicking Security on the left.
- Then click Manage third-party access to open a list of apps with account access.
- Select the Unroll.Me app.
- Click the Remove Access button.
- If that doesn’t do the trick, delete the Unroll.Me account. Log in to Unroll.Me, click Settings on the drop-down menu at the top right corner, and then select the Delete My Account option.
5. Try opening Gmail in a web browser
Sometimes opening Gmail in a web browser can be a solid workaround for this issue.
For this purpose you can use any browser, but we’d recommend UR Browser since it offers the best security and privacy features.
The browser is similar to Chrome, but it comes with built-in malware, tracking, phishing, and privacy protection. There’s also a built-in VPN for an extra layer of privacy.
Those are some of the resolutions that users have stopped Gmail emails getting automatically deleted to trash with. So, the above resolutions will probably fix Gmail automatically deleting emails for most users.
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