FIX: Gmail auto-complete not working

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Did you know that Gmail has a user base of over 1 billion users? The platform processes hundreds of millions of emails every day.
  • Gmail wants you to be able to write and send emails as quickly as possible. Thanks to auto-complete, you can select email addresses when you start typing in the To field.
  • But Gmail's auto-complete feature or other options may sometimes not work. If you're experiencing this issue, scroll down to see what you can do to fix this issue.
  • If you want to read more on how you can use best Gmail on your browser, feel free to check out our collection of guides.
How to fix Gmail's auto-complete not working

Gmail’s auto-complete feature enables users to select email addresses when they start typing something in the To field. Then users can select an email address from a list of suggested contacts. However, that handy feature might not always work for some users.

How can users fix Gmail’s auto-complete?

1. Configure Gmail to Automatically Add Contacts for Auto-Complete

  1. Some users might need to adjust the Create contacts for auto-complete settings so that contacts are automatically generated whenever they send Gmail emails. To do that, open the Gmail web app.
  2. Click Settings and select Settings on the menu to open the General tab shown directly below.The General tab gmail autocomplete not working
  3. Then scroll down the General tab to the Create contacts for auto-complete options in the the snapshot directly below.Create contacts options gmail autocomplete not working
  4. Then select the When I send a message to a new person, add them to Other Contacts so that I can auto-complete to them next time option.
  5. Press the Save Changes button to apply the new settings. Now Gmail will automatically add contacts for Auto-complete to suggest.

2. Add Contacts to Gmail

  1. Users who keep the I’ll add contacts myself option selected need to manually add contacts to their contact lists for auto-complete to suggest email addresses. To do that, open in a browser.Create contact option gmail autocomplete not working
  2. Then click the Create contact option.
  3. Enter the contact details in the Create new contact box shown directly below.Create new contact box gmail autocomplete not working
  4. Press the Save button. Then auto-complete should suggest the contacts added when users start typing their email addresses in the To field.

3. Open Gmail in Another Browser


In some cases, auto-complete might not work due to a browser issue. So, try utilizing Gmail in an alternative browser. The latest versions of Edge, Chrome, Firefox, Internet Explorer, and Safari all support the Gmail web app.

Alternately, you can try out UR Browser. This browser is built on Chromium engine, and it’s heavily privacy-focused.

UR Browser has its own built-in VPN, and there’s also privacy, malware, and phishing protection available, so be sure to try out UR Browser.

Want to learn more about UR Browser? Be sure to check out our in-depth review!

4. Open Gmail in Chrome’s Incognito Mode

Some Chrome users have said they’ve fixed auto-complete not working by turning Chrome’s Incognito browsing mode on. To do that, click the Customize Google Chrome button. Then select the New incognito window option.

The New incognito window option gmail autocomplete not working

5. Reset the Browser

  1. Resetting browsers might also help fix Gmail’s auto-complete not working. Chrome users can reset that browser by entering ‘chrome://settings/’ in the URL bar and pressing Enter.
  2. Then scroll down the Settings tab, and click the Advanced button.
  3. Scroll down to and select the Restore settings to their original defaults option. Then click Reset settings to confirm.

 The Restore settings option gmail autocomplete not working

6. Delete Gmail Accounts From Apple Devices

Users utilizing their Gmail accounts on Apple devices might need to delete those accounts from the iPads or iPhones to fix auto-complete.

Users can do that on iPad versions 10.3 or earlier by tapping Settings > Mail, and selecting the Gmail account to delete. Then select the Delete Account option.

 An Apple iPad gmail autocomplete not working

The above resolutions might fix Gmail’s auto-complete for some users. Note that Gmail’s auto-complete has had bugs in the past, so on some occasions, users might need to wait for Google to fix auto-complete issues.

FAQ: Learn more about Gmail autocomplete

  • How do I autocomplete in Gmail?

To enable Gmail autocomplete, go to Settings and locate the General tab. Now, scroll down to Smart Compose and select Writing suggestions on. If you want to disable Gmail autocomplete, simply select Writing suggestions off.

  • How do I delete an email address from autofill in Gmail?

To remove an email address from Gmail’s autofill, go to Contacts, select Mote and then select the Delete option.

  • How does predictive text work in Gmail?

Gmail’s artificial intelligence feature analyzes and decodes what you type so as to understand the meaning of your sentences. It then suggests words and phrases that you can use to finish your sentences. To use the suggestions, simply hit the Tab key.

Editor’s Note: This post was originally published in August 2019 and has since been updated for freshness and accuracy.