While restarting your HP laptop you may get the HP laptop start-up test – hard disk DST failed error. This error is usually caused by a faulty hard disk that may need replacement. However, the reason can be something else as well. One user shared his concerns on the official forum.
I had to reinstall win XP on my laptop. It went all the through but didn’t put the drivers for a few of the controllers. So i did a dianostic and found that the DST short test failed. Anyone know what I can do to fix this problem?
Fix this error by following the steps below.
How do I fix my HP hard drive error?
1. Check Hard Disk for Errors
- If you are unable to login, you need to use the Windows mediadriver that is a bootable Windows drive to perform the repair.
- So, insert any Windows media driver like a CD or Flash Drive.
- You need to change the boot preference from your hard drive to recovery drive in the BIOS.
- Now try to boot from your recovery drive.
- In the setup window, select your language and click Next.
- Click on Repair your computer (at the bottom left corner).
- Select Troubleshoot option and in the Advanced Options, select Command Prompt.
- When the command prompt appears, enter the following command and hit enter to execute it.
- The check disk utility will scan the system for any bad sectors in the hard drive and try to repair them if necessary.
- After the repair is done, exit the Command Prompt window and shut down the system. Remove the recovery drive and try to boot from the hard drive. If repaired, you should be able to use the system without any error.
2. Check for Conflicting Software
- If you have an antivirus program installed, try to disable it temporarily. If that does not work, try to uninstall the antivirus program completely from the system.
- You can also use the Restore Point option to restore your PC to an earlier point. For this, you again need the recovery drive if you are unable to login to your PC.
- Boot from the recovery drive, go to Troubleshoot > Advanced Options and select System Restore. Select any of the previously created restore points to fix this issue.
3. Replace Hard Drive
- The most common cause of the issue is a defective hard drive due to corruption or damage. If the laptop is new, you can contact the service center and claim the warranty.
- Before that try to connect the hard drive to any other computer and see if it recognizes it.
- However, if the laptop is out of warranty, you may need to purchase a new hard drive for your laptop.
- You can recover your data from the old hard drive using a USB-SATA Adapter.
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