- Computer errors can have multiple causes. One scenario is when one piece of software gives an invalid instruction to another one. This leads Windows to show a BSoD.
- INVALID_SOFTWARE_INTERRUPT is also associated with Stop Code 0x00000007. Check your recent programs installed or drivers updated and remove them.
- A Blue Screen of Death might make you feel helpless but it shouldn't be the case. Visit the BSoD Troubleshooting section for help.
- Any Windows errors you dealt with recently? Check out the great Windows 10 Errors Troubleshooting Hub for many articles and guides for fixing them.
Computer errors are relatively common, and while certain errors are harmless, some errors, such as INVALID_SOFTWARE_INTERRUPT can cause major problems. This error will crash Windows 10 and restart your PC, therefore it’s important that you know how to fix it.
How to fix INVALID SOFTWARE INTERRUPT BSoD error
- Download the latest Windows updates and update your drivers
- Run the BSOD Troubleshooter
- Run the SFC scan
- Run DISM
- Check the hard drive
- Remove your antivirus
- Perform clean boot and remove the problematic applications
- Reset Windows 10 and check your hardware
Steps to fix INVALID SOFTWARE INTERRUPT error
Solution 1 – Download the latest Windows updates and update your drivers
Windows 10 has a few minor bugs and certain issues with some hardware and software, and sometimes these issues can cause Blue Screen of Death errors to appear. To prevent errors such as INVALID_SOFTWARE_INTERRUPT from appearing, it’s recommended that you download the latest Windows 10 updates. Downloading updates is simple, and you can do it by using the Windows Update tool.
Windows updates offer new features, security improvements and various bug fixes, therefore it’s important that you download these updates if you want your PC to be safe, stable, and error-free.
In addition to downloading Windows updates, it’s just as important that you keep your drivers up to date. Outdated or buggy drivers cannot be used properly by your operating system, and in such cases you can encounter a BSoD error. To fix this problem, it’s highly recommended that you update your drivers.
Usually only one driver is causing this error, and with little research you find the problematic driver and update it. If you cannot find the problematic driver we advise you to update all your drivers in order to fix this problem. Updating your drivers is simple, and in order to do that you just need to visit your hardware manufacturer’s website and download the latest drivers for your device.
Update drivers automatically
Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically. Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.
Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.
Here is a quick guide on how to use it:
- Download and install TweakBit Driver Updater
- Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
- Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.
Solution 2 – Run the BSOD Troubleshooter
The next thing we’re going to try is running Windows 10‘s built-in troubleshooter. This tool can be used for addressing all kinds of different problems, including BSOD issues. So, it could also resolve the INVALID_SOFTWARE_INTERRUPT error.
Here’s how to run Windows 10‘s BSOD troubleshooter:
- Open the Settings app and go to the Update & Security section.
- Go to Troubleshoot.
- Select BSOD from the right pane and click Run the troubleshooter.
- Follow the on-screen instructions to complete the process.
Solution 3 – Run the SFC scan
The next troubleshooting tool we’re going to try is the SFC scan. This tool scans your computer through the Command Prompt, in search for potential problems. If the solution is possible, the SFC scan will automatically resolve it.
Here’s how to run the SFC scan in Windows 10:
- Right-click on the Start Menu button, and open Command Prompt (Admin).
- Enter the following line and press Enter: sfc/scannow
- Wait until the process is done (it may take a while).
- If the solution is found, it will automatically be applied.
- Now, close the Command Prompt and restart your computer.
Solution 4 – Run DISM
Deployment Image Servicing and Management tool is another command-line troubleshooter. But unlike the previous two, this one completely re-deploys the system image, which can lead to resolving various problems. Including the INVALID_SOFTWARE_INTERRUPT error (hopefully).
We’ll walk you through both standard and the procedure that utilizes the installation media below:
- Standard way
- Right-click Start and open Command Prompt (Admin).
- Paste the following command and press Enter:
- Wait until the scan is finished.
- Restart your computer and try updating again.
- With the Windows installation media
- Insert your Windows installation media.
- Right-click the Start menu and, from the menu, choose the Command Prompt (Admin).
- In the command line, type the following commands and press Enter after each:
- dism /online /cleanup-image /scanhealth
- dism /online /cleanup-image /restorehealth
- Now, type the following command and press Enter:
- DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
- Make sure to change an X value with the letter of the mounted drive with Windows 10 installation.
- After the procedure is finished, restart your computer.
Solution 5 – Check the hard drive
BSOD issues are quite common when there’s something wrong with your hard drive. So, we’re going to check your hard drive for potential problems. To do that, you need to run the chkdsk command, which will scan all your partitions, and resolve potential problems, if possible.
Here’s how to check the hard drive in Windows 10:
- Enter the Advanced Startup (Restart your computer while holding the Shift key).
- Choose Troubleshoot > Advanced Options.
- Select Command Prompt from the list of options.
- When Command Prompt appears, enter the following lines and press Enter after each line in order to run it:
- Some users are also suggesting that you need to run additional chkdsk commands as well. To perform these commands, you need to know drive letters for all your hard drive partitions. In Command Prompt you should enter the following (but remember to use the letters that match your hard drive partitions on your PC):
This is just our example, so keep in mind that you have to perform chkdsk command for every hard drive partition that you have.
- Restart your computer and check if the issue is resolved.
Solution 6 – Remove your antivirus
Although antivirus and firewall are important for your computer’s safety, sometimes antivirus programs can cause INVALID_SOFTWARE_INTERRUPT and other Blue Screen of Death errors to appear. To fix this problem, it’s advised that you remove your currently installed antivirus program and check if that fixes the error.
Users reported that Avira antivirus was causing this error, but bear in mind that almost any antivirus program can cause this issue to appear, therefore we advise you to remove all third-party antivirus programs from your PC. We have to mention that uninstalling your antivirus program might not fix this issue, therefore it’s recommended to use dedicated removal tool. Many antivirus programs tend to leave certain files and registry entries after you uninstall them, therefore it’s important to use dedicated removal tool to remove all those files.
- READ ALSO: Fix: DRIVER_VIOLATION error on Windows 10
Solution 7 – Perform clean boot and remove the problematic applications
Third-party applications can cause Blue Screen of Death errors to appear, and in order to fix this issue, it’s recommended that you find and remove the problematic applications. Users reported that Folder Lock was causing this error, and after removing it, the issue was completely fixed.
Bear in mind that almost any third-party application can cause this error, and in order to find the problematic application, we advise that you perform clean boot by following these steps:
- Press Windows Key + R on your keyboard. Enter msconfig and click OK or press Enter.
- System Configuration window will now open. Choose Selective startup and uncheck Load startup items.
- Now go to Services tab, check the Hide all Microsoft services and click the Disable all button.
- Click Apply and OK to save changes.
- Now open Task Manager by pressing Ctrl + Shift + Esc.
- When Task Manager opens go to Startup tab, right click each entry on the list and choose Disable from the menu.
- After disabling all startup applications restart your PC.
After your PC restarts, check if the error appears again. If there are no BSoD errors, it means that one of disabled services or applications was causing this error. Now you need to repeat the same steps, but this time be sure to enable services and applications one by one until you find the one that is causing this error.
Solution 8 – Reset Windows 10 and check your hardware
If you can’t find the software that is causing this issue, you might want to perform Windows 10 reset. It’s worth mentioning that this procedure will delete all files from your C partition, therefore we strongly suggest that you back up your important files. In addition to backing up your files, you might also want to create a bootable USB flash drive with Media Creation Tool in order to perform Windows 10 reset. To reset Windows 10, do the following:
- Start Automatic Repair by restarting your PC few times during the boot sequence.
- Select Troubleshoot > Reset this PC > Remove everything. During this step you might be asked to insert Windows 10 installation media, therefore be prepared to do it.
- Select Only the drive where Windows is installed > Just remove my files and click the Reset button to start the process.
- Follow the instructions on the screen.
After the reset process is completed, test your PC for a while. Don’t install any applications or drivers, just wait and see if the error appears without any third-party software installed. If the error appears again, it means that your hardware is most likely faulty, therefore we suggest that you perform a detailed inspection of your hardware.
INVALID_SOFTWARE_INTERRUPT error is usually caused by third-party applications, and you can easily fix it by finding and removing the problematic application.
FAQ: Learn more about BSoD and INVALID_SOFTWARE_INTERRUPT
- What does INVALID_SOFTWARE_INTERRUPT error mean?
It means that a piece of hardware or software wants to make an interruption, a sort of announcement, that it requires attention from the processor. The next step is to identify who makes the call and why.
- How can I fix a BSoD?
Depending on the Error Code and the message, you get some hints. Our BSoD section has fixes for many different error codes.
- Does BSoD damage your computer?
The BSoD usually appears as a precaution in order to protect the hardware. Therefore, the computer should not suffer any damage because of it.
Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.