Microsoft confirms the hotfix for KB3194496 is almost ready
Microsoft rolled out cumulative update KB3194496 on September 29, but there are still thousands of Windows 10 users who still haven’t been able to download and install the update.
Microsoft’s forum has literally been flooded with complaints about the KB3194496 install issues from the very first day the update became available. It is still a mystery why Microsoft didn’t take the time to thoroughly test the update, and decided to release it to the public channel despite the negative feedback it received from Insiders.
On October 1st, the company officially acknowledged the installation bugs and promised to deliver a hotfix as soon as possible. The good news is that the fix will soon be available and Windows 10 users will be able to install this important update on their machines. Microsoft just informed users that the hotfix for KB3194496 is almost ready and its engineer team is finalizing a clean-up script that will fix the issue preventing the install of this update.
We’ve been working diligently on this issue and are finalizing a clean-up script that will fix the underlying issue preventing the install of KB3194496 (Cumulative Update 14393.222) for affected users. Your patience during our research and subsequent work is greatly appreciated.
Thank you as always and stay tuned!
However, Microsoft hasn’t offered any information as to how the hotfix will be delivered. As a quick reminder, when the company acknowledged the KB3194496 install issues, it mentioned that this problem affected only “a subset of Insiders”. However, there are many non-Insiders who are also affected by this bug. As a result, the hotfix should be available for all users via Windows Update. The intriguing element in Microsoft’s forum is the formulation “Hello Insiders”, as if the fix was available only for Insiders.
Meanwhile, if you can’t wait until Microsoft releases the hotfix, you can use one of these two workarounds to install KB3194496:
- manually download and install the update
- delete the XblGameSave folder from the Registry Editor.
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