Windows 10 KB3194496 breaks mouse and keyboard

Madeleine Dean By: Madeleine Dean
2 minute read

Microsoft recently pushed KB3194496 to the general public, bringing a series of important bug fixes. We expected this cumulative update to become available on Patch Tuesday, but it appears Microsoft considered the update was stable enough to be rolled out to all Windows 10 users.

Maybe it would have been better if Microsoft had waited a bit longer. In this manner, the company would have had the chance to gather thorough user feedback and patch eventual issues. As a quick reminder, update KB3194496 was pushed to the Windows 10 public channel just one day after it had become available for Release Preview and Slow Ring Insiders.

Unsurprisingly, perhaps due to Microsoft’s haste, cumulative update KB3194496 brings issues of its own. Users have reported KB3194496 is breaking mouse and keyboard functionality. More specifically, they can’t use the mouse and the keyboard buttons don’t respond.

KB3194496 breaks mouse and keyboard functionality

So I have a friend who just finished installing the KB3194496 cumulative update for windows 10 a few hours ago. Window’s did it’s typical “Installing X%” and rebooted, but when it rebooted it was trying to do an automatic system repair. It then cuts immediately to a blue screen telling him to choose a keyboard layout, but he can’t use the mouse and the keyboard buttons don’t respond.

Several users already confirmed having the same issues after installing cumulative update KB3194496, and around 100 people already viewed the thread describing this issue. All signs indicate this is not an isolated problem.

Have you already download KB3194496 on your Windows 10 computer? Is everything running smoothly for you? Are you also experiencing mouse and keyboard issues? Tell us more about your experience in the comment section below.

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