- This article looks at the possible reasons why the keyboard not working in Firefox and lists the corresponding solutions to address the issue.
- Assuming that’s your problem too, try to remove the add-ons or refresh your browser.
- You may also change your antivirus software. Pick one of the best antivirus software tools with a lifetime licence.
- Lastly, bookmark our Firefox Hub since similar issues are likely to appear from time to time.
Windows 10 users reported that their keyboard isn’t working in Chrome, but it seems that this issue isn’t related only to Chrome.
Other web browsers have this problem too, and today we’re going to show you how to fix problems with the keyboard in Firefox.
Ready for some quick keyboard fixes? You’ll find them all below.
What can I do if the keyboard is not working in Firefox?
1. Check your antivirus software
Antivirus software can sometimes interfere with your applications, and it can even cause your keyboard to stop working in Firefox.
According to users, the cause of this problem is the Kaspersky antivirus and its Safe Money feature. After disabling the Safe Money feature in Kaspersky, the keyboard started working again in Firefox.
Other antivirus applications can cause this problem to appear, and if your keyboard isn’t working in Firefox, be sure to temporarily disable certain antivirus features or the entire antivirus.
In case that doesn’t work, your next step would be to completely remove your antivirus. If this solves the issue, you should consider switching to a different antivirus solution.
There are many great antivirus applications on the market, but if you want an antivirus that won’t interfere with other applications, we strongly suggest that you consider using BullGuard.
BullGuardA top antivirus that never interferes with your keyboard is none other than BullGuard. Try it out right away!
2. Reinstall Firefox
Sometimes this issue can occur if your Firefox installation is corrupted. However, you can easily fix this problem simply by reinstalling Firefox.
There are several ways to do that, but the most effective method is to use an uninstaller application.
In case you’re not familiar, uninstaller software is a special application that will remove the selected application along with all of its files and registry entries.
By doing that, you’ll ensure that the app/browser is completely removed and prevent any leftover files from causing issues in the future.
If you’re looking for a good uninstaller software tool, you should definitely try out Revo Uninstaller. Simply remove Firefox using this tool, reinstall it and confirm that the issue is gone too.
Revo UninstallerIf the keyboard not working in Firefox, use this tool to uninstall your browser. It won’t leave any traces behind!
3. Give a try to a different browser
Looking for a more stable browser? Let us tell you from the start that Opera has a variety of features. Firstly, there is an ad blocker built-in that works flawlessly.
Additionally, it includes fraud & malware protection and it’s based on Chromium’s open-source project, so it looks and feels a bit like Chrome.
As a smart alternative to Firefox, it features all of the good stuff you’ve been dreaming of for long. This includes a Crypto Wallet, customizable Speed Dials, intuitive mouse gestures, and no keyboard issues.
OperaWhen Firefox fails to meet your expectations, the lightweight Opera browser won’t disappoint you!
4. Use Windows Key + Shift shortcut
Dell laptop owners reported that their keyboard isn’t working in Firefox, and according to them, the problem was caused by pressing Windows Key + Fn buttons.
According to them, you can easily fix this problem by using Windows Key + Left Shift shortcut. After using that shortcut your keyboard should start working in Firefox again.
Users reported that another keyboard shortcut can be used to fix this problem, and according to them, pressing Windows Key + F9 a few times can fix the problems with your keyboard in Firefox.
We don’t know if this keyboard shortcut works, but you’re free to try it.
5. Remove the add-ons
- Open Firefox and click the Menu button in the top right corner. Choose Add-ons from the menu.
- Go to the Extensions tab, locate the extension you want to disable, and click the Disable button next to it. Repeat this step for all installed extensions.
- After disabling all extensions, restart Firefox and check if the problem was resolved.
Many web browsers support add-ons that extend their core functionality, but sometimes add-ons can cause certain problems.
Users reported that they had problems with their keyboard in Firefox, but they managed to fix them by disabling the add-ons.
6. Refresh Firefox
- In the address bar. Press Enter.
- Now click Refresh Firefox button.
- A dialog box will appear. Click Refresh Firefox again.
- Your browser will now automatically restart.
According to users, you can fix this problem by refreshing Firefox.
By using this option Firefox will be restored to default and all your extensions will be removed, but your personal data, such as bookmarks and passwords will be saved.
After the refresh process is completed, check if the problem with your keyboard is resolved.
7. Reinstall the keyboard driver
- Press Windows Key + X to open Win + X menu. Choose Device Manager from the list of results.
- When Device Manager opens, locate your keyboard driver, right-click it, and choose Uninstall device from the menu.
- Click the Uninstall button to confirm.
- Restart your PC.
After your PC restarts, the default driver will be installed and the issue should be resolved completely. Several users reported that this solution worked on their laptop, so you might want to try it out.
Several users reported that your keyboard driver can sometimes cause the keyboard to not work in Firefox. To fix this problem, it’s advised to reinstall your keyboard driver.
This is pretty straightforward, and you can do it by following the above steps.
8. Just restart your PC
Sometimes the simplest solutions are the best, and if your keyboard isn’t working in Firefox, a simple restart might fix the problem.
Several users reported issues with software such as KeyScrambler, but after restarting their PC, the problem with their keyboard and Firefox were completely resolved.
This isn’t the most effective solution, but it’s certainly one of the simplest ones, so be sure to try it out.
9. Install the latest version of Firefox
- Click the Menu icon in the top right corner and choose Help.
- Choose About Firefox from the menu.
- A new window will now appear and check for updates. If any updates are available, they will be installed automatically.
If the keyboard isn’t working in Firefox, it’s possible that there’s a certain glitch that is preventing the application from working properly.
To fix this problem, it’s advised that you install the latest updates for Firefox and check if that helps.
Usually, Firefox automatically installs the updates, but you can check for updates on your own by doing as above. After updating Firefox to the latest version, check if the problem is still there.
10. Use the 32-bit version
According to users, the keyboard issues in Firefox occur only on the 64-bit version for some unknown reason. As a workaround, users are suggesting to switch to the 32-bit version instead.
Simply install the 32-bit version on your PC, run it, and check if that solves your problem. Keep in mind that in order to install the 32-bit version you might have to remove the 64-bit.
It’s worth noting that a 32-bit version might not offer the same performance as the 64-bit version, but you won’t be able to tell the difference for the most part.
11. Try using Beta or Nightly version
If the keyboard still isn’t working in Firefox, you might want to consider trying Beta or Nightly version.
The Beta version offers the latest updates and sometimes new features, so if the issue is resolved, it’s rather likely that the Beta version will get fixed first.
The Nightly version has some experimental features and the latest patches, so if you want to test the latest fixes as soon as they are released, you might want to try the Nightly version.
Despite having the latest updates, Beta and Nightly versions can sometimes introduce new issues, so keep that in mind.
A keyboard that’s not working in Firefox is a huge problem, but you can usually fix this problem by disabling the problematic extensions or by refreshing Firefox.
If those solutions don’t work, feel free to try other tips detailed above. Let us know which one worked for you in the comments area below.Editor's Note: This article was originally published in August 2016 and was revamped and updated in November 2020 for freshness, accuracy, and comprehensiveness.