Fix: Keyboard not working in Google Chrome

Milan Stanojevic avatar. By: Milan Stanojevic
7 minute read

Home » Fix: Keyboard not working in Google Chrome

Chrome is one of the most popular web browsers on Windows 10 platform with millions of users worldwide. Users reported one strange problem on Google Chrome, and according to them, the keyboard isn’t working in Chrome. This is a serious problem, but there are a few solutions that you can try.

Keyboard not working in Google Chrome, how to fix it?

Many users reported that their keyboard isn’t working properly in Google Chrome. This can be a big problem, and speaking of this issue, here are some similar problems that users reported:

  • Keyboard not working in browser – This issue can affect almost any web browser, and if you encounter it, be sure to disable your antivirus and check if that helps.
  • Backspace and arrow keys not working in Chrome – If certain arrow keys aren’t working in Chrome, it’s possible that an extension is blocking them. To fix this issue, disable all extensions and check if that helps.
  • Keyboard not working only in Chrome – According to users, sometimes this issue can appear only in Google Chrome. If that’s so, just update Chrome to the latest version and the problem should be resolved.

Solution 1 – Press the Windows Key twice

Keyboard not working in browser

This is a simple workaround, but it works according to users. If your keyboard isn’t working in Google Chrome, you can easily fix this problem by pressing the Windows Key twice. After doing that, your keyboard should start working in Chrome. This is an unusual workaround, but it works according to users, and you’ll have to use it every time your keyboard stops working.

You can also open Task Manager by pressing Ctrl + Shift + Esc to fix this problem, or you can simply switch to any different application and then switch back to Chrome again.


Solution 2 – Disable Hardware acceleration and extensions

According to users, keyboard problems in Chrome can occur due to hardware acceleration or installed extensions. One solution that users suggested is to disable hardware acceleration in Chrome, and you can do that by following these steps:

  1. Click the Menu icon in the top right corner and choose Settings from the menu.
    Keyboard not working in browser
  2. Scroll to the bottom of the page and click on Advanced.
    Backspace and arrow keys not working in Chrome
  3. Scroll down to the System section and uncheck Use hardware acceleration when available option.
    Keyboard not working in browser
  4. After you uncheck this option restart Chrome and check if the problem is resolved.

If the issue still persists, you might have to disable browser extensions. To do that, follow these steps:

  1. Press the Menu button, go to More Tools and select Extensions.
    Backspace and arrow keys not working in Chrome
  2. List of extensions will open. Be sure to disable all extensions by unchecking the little switch next to it.
    Keyboard not working only in Chrome
  3. After disabling all extensions, restart Chrome and check if the problem is resolved.

Users reported that IDM extension can cause this error, but even Google’s extensions such as Google Docs or Google Docs Offline can cause this issue to appear, so be sure to disable them all. If disabling the extensions fixes the problem, you should try enabling extensions one by one until you find the one that is causing this problem. After finding the problematic extension, you can update it or remove it from Chrome.


Solution 3 – Check your antivirus

Backspace and arrow keys not working in Chrome

According to users, if your keyboard isn’t working properly in Google Chrome, the issue might be your antivirus. Several users reported that Kaspersky antivirus can cause this issue to appear, so be sure to restart it and check if that helps.

If you don’t use Kaspersky, you can try disabling certain antivirus features of your antivirus software, or disable the antivirus altogether. If that doesn’t help, your next step would be to uninstall your antivirus software entirely.

After you uninstall your antivirus, check if the problem is still there. If not, this might be a good time to consider switching to a different antivirus solution. There are many great antivirus tools on the market, but if you want maximum protection that won’t interfere with your system, we suggest that you try BullGuard.


Solution 4 – Clean Chrome’s cache

Users suggest that you can fix this problem by cleaning Chrome’s cache. To do that, follow these steps:

  1. Press the Menu icon in the top right corner and choose Settings.
  2. Scroll all the way down and click Advanced.
  3. Click on Clear browsing data.
    Backspace and arrow keys not working in Chrome
  4. Set the Time range to All time and click the Clear data button.
    Keyboard not working only in Chrome
  5. After the cleaning process is completed, restart Chrome and check if the issue is resolved.

Solution 5 – Try using Incognito Mode

Incognito Mode is designed not to store any files in the cache, and it’s great if you don’t want to leave any browsing history on your PC. According to users, your keyboard should work fine in Incognito Mode in Chrome, and in order to start Incognito Mode do the following:

  1. Click the Menu button in the top right corner.
  2. Select New incognito window from the menu.
    Keyboard not working in browser

A new incognito window will now open, and your keyboard should start working normally.


Solution 6 – Reinstall Chrome

If the keyboard isn’t working in Chrome, you might be able to fix this problem simply by reinstalling it. Your installation can get corrupted, and that can lead to this and many other errors.

To ensure that your data isn’t removed, we advise you to sign-in to Chrome and sync your data. There are several ways to uninstall Chrome, but the most effective one is using the uninstaller software such as Revo Uninstaller.

In case you’re not familiar with it, uninstaller software is a special application that can remove any software from your PC. In addition to removing the application, it will also remove all files and registry entries associated with the application.

Once you remove Chrome, install it again and check if the issue reappears.


Solution 7 – Update Chrome

Another way to fix this problem in Chrome is to update it to the latest version. By default, Chrome does this automatically, but sometimes you might miss an update. However, you can check for updates manually on your own by doing the following:

  1. Click the Menu icon in the top-right corner.
  2. Choose Help > About Google Chrome.
    Backspace and arrow keys not working in Chrome
  3. A new tab will now appear and check for available updates. If any updates are available, they will be downloaded automatically.
    Keyboard not working only in Chrome
  4. Once the updates are downloaded, restart Chrome and check if the issue is resolved.

If downloading the latest updates doesn’t solve the problem, you might want to consider using Beta or Canary version. These two versions often have the latest updates that are yet to be released to the public, so if this problem keeps appearing in Chrome, be sure to try the Beta version.

On the other hand, if you want to test the latest updates and fixes, the Canary version might be perfect for you. Keep in mind that the Canary version is experimental, so new issues can sometimes appear with it.


Solution 8 – Reset Chrome

According to users, if your keyboard isn’t working in Chrome, you might be able to fix the problem simply by resetting it to default. Sometimes your Chrome profile can get corrupted or an extension can interfere with it.

To fix the problem, it’s advised that you reset Chrome to the default and check if that helps. This is rather straightforward, and you can do it by following these steps:

  1. Open the Settings tab in Chrome.
  2. Scroll all the way down and click Advanced to reveal additional settings.
  3. Now click Restore settings to their original defaults.
    Backspace and arrow keys not working in Chrome
  4. Click Reset settings button to confirm.
    Keyboard not working in browser

After Chrome resets your settings to default, it will restart itself. Once the browser restarts, check if the issue is still there.


Solution 9 – Check for startup applications

Sometimes third-party applications can interfere with Chrome and cause this and many other issues to appear. To fix this problem, it’s advised that you perform a Clean boot and disable startup applications. To do that, follow these steps:

  1. Press Windows Key + R and enter msconfig. Press Enter or click OK.
    Keyboard not working only in Chrome
  2. When System Configuration window opens, go to Services tab. Check Hide all Microsoft services and click Disable all button.
    Keyboard not working in browser
  3. Go to the Startup tab and click Open Task Manager.
    Backspace and arrow keys not working in Chrome
  4. When Task Manager opens, right-click the first item on the list and choose Disable. Repeat this step for all startup items.
    Keyboard not working only in Chrome
  5. After you disable all startup applications, close Task Manager and go back to System Configuration window. Now click Apply and OK to save changes. Restart your PC.
    Keyboard not working in browser

When your PC restarts, check if the problem is still there. If the issue doesn’t appear, try enabling applications and services in groups. Keep in mind that you’ll need to restart your PC in order to apply changes.

Once you find the application that is causing this problem, you need to keep it disabled or remove it from your PC.

Not being able to use your keyboard in Google Chrome can be a major problem, but we hope that our solutions helped you solve this issue.


Editor’s Note: This post was originally published in August 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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