- Some users reported that their keyboard becomes unresponsive in Google Chrome.
- If you too are in this situation, go ahead and follow the steps we've written below.
- To read more about similar issues, head over to our dedicated Browser Errors page.
- If you want to know more about Chrome, we have a dedicated Google Chrome section.
How do I fix a keyboard that doesn’t work in Chrome?
Many users reported that their keyboard isn’t working properly in Google Chrome. This can be a big problem, and speaking of this issue, here are some similar problems that users reported:
- Keyboard not working in browser – This issue can affect almost any web browser, and if you encounter it, be sure to disable your antivirus and check if that helps.
- Backspace and arrow keys not working in Chrome – If certain arrow keys aren’t working in Chrome, it’s possible that an extension is blocking them. To fix this issue, disable all extensions and check if that helps.
- Keyboard not working only in Chrome – According to users, sometimes this issue can appear only in Google Chrome. If that’s so, just update Chrome to the latest version and the problem should be resolved.
1. Consider using a different browser
Before going ahead and trying all kinds of fixes and modifications, maybe you should first consider the possibility of using something other than Google Chrome entirely.
For example, if you like Chromium-based browsers, then you will love Opera.
It has the same sleek and modern design as Google Chrome, a massive extension library, and access to a few tools that few other browsers can match, such as a built-in ad-blocker, or a VPN service with an unlimited traffic plan.
As for stability, Opera is updated extremely frequently, so any type of issue that may appear along the way will be fixed in no time.
All in all, if for whatever reason you cannot use Google Chrome anymore, Opera is an excellent alternative.
OperaEnjoy browsing the Internet with this fast, modern-looking and extremely stable browser, all without spending a dime.
2. Check your antivirus
According to users, if your keyboard isn’t working properly in Google Chrome, the issue might be your antivirus.
Several users reported that Kaspersky antivirus can cause this issue to appear, so be sure to restart it and check if that helps.
If you don’t use Kaspersky, you can try disabling certain antivirus features of your antivirus software or disable the antivirus altogether. If that doesn’t help, your next step would be to uninstall your antivirus software entirely.
After you uninstall your antivirus, check if the problem is still there. If not, this might be a good time to consider switching to a different antivirus solution.
There are many great antivirus tools on the market, but if you want maximum protection that won’t interfere with your system, we suggest that you try BullGuard.
It offers real-time protection, an efficient browser integration, and it doesn’t slow down your PC at all.
Bullguard AntivirusMore protection and fewer system interferences are what this premium-grade antivirus promise.
3. Reinstall Chrome
If the keyboard isn’t working in Chrome, you might be able to fix this problem simply by reinstalling it. Your installation can get corrupted, and that can lead to this and many other errors.
To ensure that your data isn’t removed, we advise you to sign-in to Chrome and sync your data.
There are several ways to uninstall Chrome, but the most effective one is using uninstaller software such as Revo Uninstaller.
In case you’re not familiar with it, uninstaller software is a special application that can remove any software from your PC. In addition to removing the application, it will also remove all files and registry entries associated with the application.
The software is extremely lightweight, and the scans for residual files don’t take too much time either. All in all uninstalls made through Revo Uninstaller will make it feel like Google Chrome was never there.
Revo UninstallerIf you need to remove a program from your PC without leaving a trace, then you need to rely on revo Uninstaller.
4. Press the Windows Key twice
This is a simple workaround, but it works according to users. If your keyboard isn’t working in Google Chrome, you can easily fix this problem by pressing the Windows Key twice.
After doing that, your keyboard should start working in Chrome. This is an unusual workaround, but it works according to users, and you’ll have to use it every time your keyboard stops working.
You can also open Task Manager by pressing Ctrl + Shift + Esc to fix this problem, or you can simply switch to any different application and then switch back to Chrome again.
5. Disable Hardware acceleration and extensions
- Click the Menu icon in the top right corner and choose Settings from the menu.
- Scroll to the bottom of the page and click on Advanced.
- Scroll down to the System section and uncheck Use hardware acceleration when available option.
- After you uncheck this option restart Chrome and check if the problem is resolved.
According to users, keyboard problems in Chrome can occur due to hardware acceleration or installed extensions.
If the issue still persists, you might have to disable browser extensions.
- Press the Menu button, go to More Tools and select Extensions.
- List of extensions will open. Be sure to disable all extensions by unchecking the little switch next to it.
- After disabling all extensions, restart Chrome and check if the problem is resolved.
Users reported that IDM extension can cause this error, but even Google’s extensions such as Google Docs or Google Docs Offline can cause this issue to appear, so be sure to disable them all.
If disabling the extensions fixes the problem, you should try enabling extensions one by one until you find the one that is causing this problem.
After finding the problematic extension, you can update it or remove it from Chrome.
Solution 4 – Clean Chrome’s cache
Users suggest that you can fix this problem by cleaning Chrome’s cache. To do that, follow these steps:
- Press the Menu icon in the top right corner and choose Settings.
- Scroll all the way down and click Advanced.
- Click on Clear browsing data.
- Set the Time range to All time and click the Clear data button.
- After the cleaning process is completed, restart Chrome and check if the issue is resolved.
6. Try using Incognito Mode
Incognito Mode is designed not to store any files in the cache, and it’s great if you don’t want to leave any browsing history on your PC.
According to users, your keyboard should work fine in Incognito Mode in Chrome, and in order to start Incognito Mode do the following:
A new incognito window will now open, and your keyboard should start working normally.
7. Update Chrome
Another way to fix this problem in Chrome is to update it to the latest version. By default, Chrome does this automatically, but sometimes you might miss an update.
However, you can check for updates manually on your own by doing the following:
- Click the Menu icon in the top-right corner.
- Choose Help > About Google Chrome.
- A new tab will now appear and check for available updates. If any updates are available, they will be downloaded automatically.
- Once the updates are downloaded, restart Chrome and check if the issue is resolved.
If downloading the latest updates doesn’t solve the problem, you might want to consider using Beta or Canary version.
These two versions often have the latest updates that are yet to be released to the public, so if this problem keeps appearing in Chrome, be sure to try the Beta version.
On the other hand, if you want to test the latest updates and fixes, the Canary version might be perfect for you. Keep in mind that the Canary version is experimental, so new issues can sometimes appear with it.
8. Reset Chrome
- Open the Settings tab in Chrome.
- Scroll all the way down and click Advanced to reveal additional settings.
- Now click Restore settings to their original defaults.
- Click Reset settings button to confirm.
According to users, if your keyboard isn’t working in Chrome, you might be able to fix the problem simply by resetting it to default.
Sometimes your Chrome profile can get corrupted or an extension can interfere with it. To fix the problem, it’s advised that you reset Chrome to the default and check if that helps.
After Chrome resets your settings to default, it will restart itself. Once the browser restarts, check if the issue is still there.
9. Check for startup applications
Sometimes third-party applications can interfere with Chrome and cause this and many other issues to appear. To fix this problem, it’s advised that you perform a Clean boot and disable startup applications.
To do that, follow these steps:
- Press Windows Key + R and enter msconfig.
- Press Enter or click OK.
- When System Configuration window opens, go to Services tab. Check Hide all Microsoft services and click Disable all button.
- Go to the Startup tab and click Open Task Manager.
- When Task Manager opens, right-click the first item on the list and choose Disable. Repeat this step for all startup items.
- After you disable all startup applications, close Task Manager and go back to System Configuration window. Now click Apply and OK to save changes. Restart your PC.
When your PC restarts, check if the problem is still there. If the issue doesn’t appear, try enabling applications and services in groups. Keep in mind that you’ll need to restart your PC in order to apply changes.
Once you find the application that is causing this problem, you need to keep it disabled or remove it from your PC.
Not being able to use your keyboard in Google Chrome can be a major problem, but we hope that our solutions helped you solve this issue.
Editor’s Note: This post was originally published in August 2018 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.Editor's Note: This article was originally published in August 2016 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.