Magic Mouse 2’s scrolling not working in Windows 10 [EXPERT FIX]

Matthew Adams
by Matthew Adams
Windows & Software Expert
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magic mouise 2 apple cover

Magic Mouse is an Apple mouse that users can also utilize within Windows 10. However, some users have stated in forums that Magic Mouse scrolling doesn’t work in Windows 10. Those users can move the cursor with the mouse but can’t scroll down windows.

Why Apple’s Magic Mouse 2 scroll is not working? Firstly, install AppleWirelessMouse64.exe driver from Boot Camp. These drivers seemingly work with Windows 10 perfectly and make the mouse fully functional in Windows 10. If that doesn’t help, install the Magic Utilities client application or uninstall conflicting software.

See the instructions for the aforementioned solutions below.

Fix Magic Mouse 2’s scrolling not working in Windows 10

  1. Install AppleWirelessMouse64.exe From Boot Camp
  2. Install Magic Utilities
  3. Uninstall Conflicting Software

1. Install AppleWirelessMouse64.exe From Boot Camp

  1. A lot of users have fixed Magic Mouse scrolling by reinstalling the driver for the mouse from Boot Camp. To do that, users will need to download Boot Camp by clicking Download on the Boot Camp Support software page.
  2. Open File Explorer’s window by pressing the Windows key + E hotkey.
  3. Next, open the folder that includes the downloaded BootCamp ZIP.
  4. Select the BootCamp ZIP, and click the Extract all button.
  5. Click Browse to choose a folder to extract the ZIP file to.extract compressed zipped folders
  6. Select the Extract option.
  7. Open the \BootCamp5.1.5621\BootCamp\Drivers\Apple path in File Explorer.
  8. Click AppleWirelessMouse64.exe in the Apple folder to reinstall the driver.

2. Install Magic Utilities

Users have confirmed they’ve fixed Magic Mouse 2 scrolling with Magic Utilities. There’s a 28-day trial package of Magic Utilities users can try out. After that, however, users will need to purchase a one or two-year subscription for the software. This is how users can add Magic Utilities to Windows.

  1. Click MagicUtilities-Setup- on the software’s download page to get the installer for Windows 10.
  2. Open the Magic Utilities setup wizard.
  3. Select the NO, my computer is not an Apple computer option.
  4. Restart Windows after installing Magic Utilities.

3. Uninstall Conflicting Software

More general mouse scrolling errors can be due to conflicting third-party software. So, some users might need to uninstall conflicting third-party mouse software to fix Magic Mouse 2’s scrolling. Follow the guidelines below to remove conflicting software.

  1. Right-click the Start button and select Run.
  2. Enter ‘appwiz.cpl’ in Run and click OK to open the uninstaller window.control panel uninstall a program
  3. Then selecting any third-party mouse software listed there that might conflict with Magic Mouse.
  4. Select the Uninstall button to remove the selected software.
  5. Alternatively, users can clean boot Windows to ensure there isn’t any software conflicting with Magic Mouse. To do that, enter ‘msconfig’ in Run and click OK.
  6. Select the Selective startup, Load system services, and Use original boot configuration options on the General tab.system configuration
  7. Deselect the Load startup items check box.
  8. Select Hide all Microsoft services check box on the Services tab.msconfig services
  9. Then press the Enable all button, and select the Apply option.
  10. Click OK to close the System Configuration utility, and then press the Restart button.

The above resolutions will probably fix Magic Mouse 2 scrolling for most users. If further fixes are needed, however, it might be a hardware issue. In which case, users can return Magic Mouse 2 peripherals to Apple for repairs so long as they fall within their one-year warranty period.


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  • After hours of searching I found the following easy fix:

    Right-click on Start, and select Device Manager.

    In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio.

    Right-click the Bluetooth radio and select Properties.

    Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power.

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