Microsoft 365 Services Back Up on Chrome After Brief Outage, Company Confirms


Earlier today, Microsoft confirmed an issue affecting web-based Microsoft 365 services specifically for users running the latest version of Google Chrome. The company took to X and noted that was actively investigating access problems across multiple services.

What issues were users experiencing?

As reported by Neowin, Microsoft, at the time noted on its Service Health Status page, that “Users may be unable to access Microsoft 365 web-based services correctly when using Google Chrome. Impacted users may experience Microsoft 365 web apps and portals not rendering as expected when accessed via the Google Chrome browsers. This may include, but is not limited to: – Microsoft 365 admin center failing to load or missing UI elements such as search bars or pages – An inability to open Excel or PowerPoint files through Microsoft 365 web pages – Issues accessing apps such as OneDrive and Planner through the browser Other browsers, including Microsoft Edge, appear to be unaffected.”

The issue has been resolved from Microsoft’s end

The company earlier advised using Edge browser as a workaround. At the time of writing this the Service Health Status page marks “All products are operational.”

The company has also shared an update on X via its Microsoft 365 Status account, noting, “We’ve taken the relevant actions and resolved the issue. User may need to refresh their browser pages to experience relief. Further details are provided under MO1281730 in the admin center.”

Are you still facing issues accessing Microsoft 365 services on Google Chrome? If yes, let us know in the comments below.

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