Surface Pro 8 Keyboard Not Working? Fix it in 3 Steps

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
Affiliate Disclosure
  • In the Microsoft Surface Pro 8 keyboard is not working properly, check your drivers.
  • Alternatively, you can run the Keyboard troubleshooter to find the cause of the issue.
  • Don't miss out on our section about the importance of keeping your drivers up-to-date.
keyboard microsoft surface pro 8 keyboard not working
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  1. Download DriverFix (verified download file).
  2. Click Start Scan to find all problematic drivers.
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Users have been reporting their Microsoft Surface Pro 8 keyboard stopped working properly due to various reasons. Don’t worry as you’ve come to the right place if you experience the same error.

Technical problems with the keyboard are typically caused by issues with communication between the keyboard and the Surface itself, software malfunctions, or inappropriate keyboard settings being selected in Windows 11.

Follow along as we will show you how to fix the Microsoft Surface Pro 8 keyboard not working issue, right after we see the importance of keeping your drivers up-to-date.

Why should I update my drivers?

Always make sure your device drivers are up to date and, if possible, update them on a regular basis. This will not only keep your computer in good working order, but it may also keep it from experiencing potentially costly problems in the future.

It is common for major computer issues to be caused by a failure to update device drivers on a regular basis. Although it is possible to manually update them, as you will see in the following section, it is a time-consuming and exhausting task.

If your computer is running slower than usual, it could be due to outdated device drivers, which you should look into. When they become out of date, computers can get sluggish and exhibit visible performance issues.

device manager microsoft surface pro 8 keyboard not working

Another important advantage of keeping device drivers up to date is the peace of mind that comes with knowing your computer is secure.

Outdated software poses a security risk to your Windows 11 PC and may expose it to attacks from hackers and malicious malware. They indicate serious flaws that any competent hacker will be able to exploit with relative ease.

Device drivers are normally relatively secure when they are first launched and after they have been updated, but after a while, hackers become aware of any vulnerabilities in the software code and begin poking around in it.

Expert tip:


Outdated drivers are the main reason for errors & system issues. If some of your files are missing or crashing, an automated solution like DriverFix can solve these problems in just a couple of clicks. And it's also lightweight on your system!

This being said, let’s move on to the list of methods in which you can solve the Microsoft Surface Pro 8 keyboard not working error. Note that we will provide you with an alternative to manually updating your drivers.

What can I do if Microsoft Surface Pro 8 keyboard isn’t working?

1. Check your hardware

The first and most important thing to check is that your Microsoft Surface Pro 8 keyboard is in good working shape. Despite the fact that it may seem simple, several users have claimed that keeping the workplace in order has helped them.

Check to see that your power source is functioning properly. Also if you plan to use your battery, be sure it is fully charged.

Users also stated that it is extremely vital to keep your keyboard clean and free of dust and debris. We propose that you utilize pressurized air for this purpose, as it works best.

Alternatively, you might want to consider getting a great mechanical keyboard and bring back the precise and firm keypresses.

2. Update your drivers and OS

  1. Navigate to Settings followed by Windows Update. Here, click on the blue Install now button or its alternatives: Check for new updates and Restart now, in order to update your operating system. restart-now microsoft surface pro 8 keyboard not working
  2. Next, go to Advanced options from the same Windows Update page.advanced-options microsoft surface pro 8 keyboard not working
  3. Select Optional updates and checkmark all of the updates shown to you. Click on the Download and install button in order to update your drivers and fix the Microsoft Surface Pro 8 keyboard not working error.optional-updates-option microsoft surface pro 8 keyboard not working

As we have mentioned before, updating your drivers is one of the most important tasks you need to regularly do in order to keep your computer secure and up and running.

DriverFix is a lightweight software that will automatically update, fix and replace all of your device drivers, without needing any of your attendance. You will save time and ensure that your PC is in optimal condition.

Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system. There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:
  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the detection of all your faulty drivers.
  4. DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


Keep your PC components drivers working perfectly without putting your PC at risk.
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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

3. Run the Keyboard troubleshooter

  1. Open Settings and navigate to Troubleshoot under the System page.troubleshoot microsoft surface pro 8 keyboard not working
  2. Here, click on Optional troubleshooters then look for the Keyboard troubleshooter and click Run next to it. keyboard-troubleshooter microsoft surface pro 8 keyboard not working

The Keyboard troubleshooter will check to see if all of your keyboard settings are correct and have been restored to their default settings.

It will check to see if the Text Services Framework is operating, and if it isn’t, it will take care of the problem for you on its own.

Services such as the input method editor, handwriting recognition, and speech recognition that are dependent on the Text Services Framework will also be tested to ensure that they are functioning properly.

For further information and potential solutions to the Microsoft Surface Pro 8 keyboard not working error, check out our guide on what to do if laptop keyboards are not working in Windows 10 & 11.

Alternatively, check out our post on how to fix the Surface Pro 4 keyboard and see whether the methods mentioned there will be of use in your case.

Was this guide useful to you? Don’t hesitate to tell us what you think in the comments section below. Thanks for reading!

Still having issues? Fix them with this tool:


Some driver-related issues can be solved faster by using a dedicated tool. If you're still having problems with your drivers, just download DriverFix and get it up and running in a few clicks. After that, let it take over and fix all of your errors in no time!

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