Microsoft will introduce Copilot Adoption Community, a platform where employees learn to work with AI

Are you using Copilot at work? ‘Cause if you’re not, and your company has access to it, you might soon learn how to use it to enhance your productivity within a new platform, the Copilot Adoption Community.

According to the latest entry in the Microsoft 365 Roadmap, Viva Engage is set to introduce a new templatized Copilot adoption community that employees can join to learn how to use Copilot at work. Microsoft says employees can ask questions about AI there, seek help from their colleagues and managers, and even share prompts with others.

The Copilot Adoption Community will also provide them with useful articles, tips, and how-to guides to learn all about the AI model.

Plus, managers won’t have to worry about coming up with ideas to motivate employees to try out Copilot, as the platform will be released with templates designed to grow the engagement between Copilot and employees. We’re talking about checklists, suggested members, and suggested content. The template will even contain an automatic Q&A panel for those who want to start conversations.

We are introducing new capabilities in Engage that will help organizations with their M365 Copilot rollout and adoption journey by bringing together employees in a community of practice. This community will provide a place for employees to ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot. This templatized Copilot adoption community will take away much of the work from the community manager with a set-up checklist, suggested content, suggested members (based on Copilot license assignment), and other features like conversation starters and top Q&As to help with community member engagement.

Microsoft

The Copilot adoption is not going as Microsoft envisioned a year ago. Instead, according to our latest survey, only 11% of users who have access to the AI tool use it professionally. On the other hand, when it comes to personal use cases, 50% of those users have Copilot to guide them.

11% is low, considering Copilot has been around for quite a while, and Microsoft is placing all the bets on AI as an essential part of work, and life, in the future, but people are hesitant.

With the new Copilot Adoption Community, which is coming to all platforms, the Redmond-based tech giant intends to approach the adoption from a more humane side: have employees encourage each other to use the AI tool at work.

Will it work? We’ll see. What do you think?