Some Windows users reported that after installing AVG Antivirus program, their audio device seems not to be working. If you belong to this category, we’ve got you covered.
There are several reasons for this problem which include virus/malware, missing system files, outdated audio device driver and AVG installation process itself. However, we have come up with the solutions for this problem.
Five things to do when no sound after AVG install
- Run a full system scan
- Run CHKDSK on the hard drive
- Repair PC registry
- Update the Audio Device driver
- Reinstall AVG program
- Use System Restore
- Run Windows Update
Solution 1: Run a full system scan
Viruses and malware can cause damage to your audio device. Run a full system scan on your PC to remove every possible virus corruption. There are several third-parties antivirus software around that you may use.
You can also use Windows’ built-in antivirus, Windows Defender. Here’s how to run a full system scan on Windows 10 Creators Update:
- Go to Start > type ‘defender’ > double click Windows Defender to launch the tool.
- In the left hand pane, select the shield icon.
- In the new window, click the “Advanced scan” option.
- Check the full scan option to launch a full system malware scan.
Alternatively, we strongly suggest you check out some of the best antivirus software for your Windows PC and install them on your computer. Some third-party antivirus programs such as Panda, BullGuard, BitDefender, MalwareBytes, etc are ideal for virus removal.
- ALSO READ: Fix: Avast Antivirus Issues in Windows 10
Solution 2: Run CHKDSK on the hard drive
Another way of fixing the no sound after AVG install problem is to perform CHKDSK on your Hard Drive. Check Disk operation checks for and fixes Disk error which could be responsible for the no sound problem on your PC. Also, it prevents loss of program data. Here’s how to run CHKDSK:
- Go to Start > Type “command prompt” >Right-click on it, and select “Run as administrator”.
- Now, type “CHKDSK C: /F”
- Hence, type CHKDSK C: /R without quotes in the Command Prompt and hit “Enter” key.
- After CHKDSK process, restart your PC and attach the second hard drive afterwards.
Solution 3: Repair PC registry
The simplest way to repair your Windows registry is to use a dedicated tool, such as CCleaner. Alternatively, you can also use Microsoft’s System File Checker to check for system file corruption.
The utility program verifies the integrity of all system files and repairs files with problems when possible. Here’s how to run an SFC scan on all Windows’ versions:
- Go to Start > type cmd > right-click Command Prompt > select Run as Administrator.
- Now, type the sfc /scannow command.
- Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.
Solution 4: Update the Audio Device driver
Another applicable solution is to update your audio device driver to the latest version. We strongly recommend TweakBit’s Driver Updater (approved by Microsoft and Norton) to automatically download all the outdated drivers on your PC. Alternatively, you may use Device Manager to update the driver. Here’s how to do this:
- Go to Start > Type “Device Manager” in the search box and hit “Enter”
- On the left pane, locate the “disk drives” section, and then the arrow key to expand it.
- Hence, right-click on the audio device driver, and then click on the “Update Driver Software” option to proceed
- After the update, restart your PC.
Note: Your PC must be connected to the Internet for the update to work.
- ALSO READ: Fix: Skype audio not working on Windows 10
Solution 5: Reinstall AVG program
In addition, you may also consider reinstalling the AVG Antivirus program on your PC. Some Windows users reported that after reinstalling the AVG problem, they were able to fix the sound issue. In order to reinstall AVG, firstly you need to uninstall it and then install the program again. Here is how to reinstall AVG:
- Go to Start > Control Panel > Programs and Features
- In the Programs and Features window, locate and uninstall AVG Antivirus.
- After the complete uninstall, restart your PC.
- Go to the official AVG website to download the program (Or, you can use the software CD you used for the prior installation)
- Double-click on the executable file, and then follow the prompts to complete new install of AVG.
Solution 6: Use System Restore
System Restore is a Windows feature that enables you to reinstate your system to a previous state and fix any recent problems most especially the sound issue. Here’s how to run system restore on your Windows 10 PC:
- Press down the power button until the Automatic Repair message appears.
- Go to Troubleshoot > Advanced options > System Restore.
- Now, select your username and enter your password.
- Click on Next, select the desired restore point and follow the instructions on the screen to restore your PC.
- After your PC is restored, check if the problem still appears.
Solution 7: Run Windows Update
Microsoft constantly releases Windows updates so as to improve the system’s stability and fix various issues and errors on your PC. However, you can follow these steps to update your Windows OS:
- Go to Start>type “update” in the search box and then click on “Windows Update” to proceed.
- In the Windows Update window, check for updates and install the available updates.
- After the update is complete, restart your Windows PC, and then test your audio device.
We’d love to hear from you. Share in the comments section below whether these solutions helped with the no sound after AVG install problem.
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