Norton Security Settings won’t open? Try this

Teodor Nechita
by Teodor Nechita
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Norton antivirus

Regardless of what version fo Windows you are running, data safety should be the number one concern for everyone. For example, Windows Defender is a very solid choice for Windows 10 users, but sometimes a bit of extra help can always be handy.

If that is the case, then using a third-party antivirus tool will take you a long way.

One such antivirus program is Norton, and it is among the most popular antivirus programs available today. However, some users have been reporting that they are having issues with Norton:

I have Norton 360 running on Windows 10.  The settings option will not open.  The 30 day report does and so does help.

Given how the Settings options hold most of the antivirus’ functionality, not being able to access it can be quite a problem.

That is why we’ve created this list of fixes that you should try in case your Norton Settings menu won’t open either.

How do I open the Norton Security Settings again?

1. Perform a PC restart

  1. Press Start
  2. Press the Power button
  3. Choose Restart
  4. Wait for the PC to restart

This is the go-to solution that you should try, especially if you’ve just finished installing Norton 360.

Note: Regardless of what type of software you install, be it a program, driver or game, always perform a PC restart afterward.


Looking for an alternative to Norton’s antivirus? Check out this article with our top pick.


2. Disable Fast Startup in Windows 10

  1. Press Start
  2. Type in Run
    • The Run window will now open
  3. Type in control.exe and press Enter
  4. Go to Power Options
  5. Select Choose what the power buttons do 
  6. Click Change settings that are currently unavailable
  7. If you are prompted by the User Account Control windows, press Yes
  8. Under Shutdown settings, uncheck the Turn on fast startup boxfast startup
  9. Click the Save changes button
  10. Restart the PC

3. Remove and Reinstall Norton 360

  1. Download the Norton Remove and Reinstall Tool
    • This will remove your current install and provide you with a fresh new copy
  2. Once the program has run its course, perform a Live Update
  3. Restart the PC

By following the steps described above, you should now be able to access Norton’s Security Settings menu.

If you’re aware of another way to solve this problem, share it in the comments section below so that other users can try it, as well.

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