OneDrive error 1001: What Caused it & How to Fix it?

Get OneDrive working again

by Afam Onyimadu
Afam Onyimadu
Afam Onyimadu
Editor
Afam is a geek and the go-to among his peers for computer solutions. He has a wealth of experience with Windows operating systems, dating back to his introduction... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • This 1001 error is often generic and may represent a range of issues on the service.
  • We recommend checking your internet connection before jumping on any complex fixes.

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You probably have just encountered the OneDrive 1001 error. Let us tell you all you need to know about it.

Onedrive error 1001 is a common issue that users may encounter when using the cloud storage service. This error can prevent users from accessing their files and can be frustrating.

In this article, we will discuss what error 1001 means and how you can fix it.

What does error 1001 mean?

Error 1001 is a generic error message that can occur for various reasons when using Onedrive. For example, the message may appear as Error 1001: We’re sorry, but we’re having trouble with this right now. Please try again later.

There are several potential causes for this error, including:

  • Network connectivity issues – If you use bad internet, there are chances that you will encounter this error on OneDrive.
  • Server-side issues with Onedrive – Sometimes, this has nothing to do with you or your computer and is triggered by server problems.
  • Incorrect login credentials – Some users have also encountered this problem when they use the wrong credentials to try and access the service.
  • Outdated Onedrive app – Outdated apps tend to run into bugs and trigger error messages, and the Ondrve error 1001 may be one such error.
  • Corrupted files or folders in your Onedrive account – users who have these bad files also tend to run into this error.

You can take several steps to try and fix error 1001 on Onedrive. Below are some potential solutions you can try.

How do I fix error 1001?

Before you try any fixes, check your internet connection. First, you should ensure that you have a stable connection.

If you are using a Wi-Fi connection, try switching to a wired connection or vice versa to see if that resolves the issue.

1. Reinstall OneDrive

  1. Press Windows + R, type control panel, and hit Enter.
    onedrive error 1001
  2. Click on Uninstall a program.
  3. From the program list, select OneDrive and click Uninstall.
  4. Click on the Microsoft Store app on your Taskbar.
    onedrive error 1001
  5. Search for OneDrive on the app and click the Get button.
    onedrive error 1001

To resolve this error, you must use the latest version of the Onedrive app. You can check for updates in the app store or the Microsoft website.

2. Re-log into your OneDrive account

  1. Click your initials at the top right corner and select Sign out.
    onedrive error 1001
  2. Input your credentials to sign back in and check if the error disappears.

3. Clear browser data

  1. Launch your browser.
  2. Navigate to your browser data page. For example, for Google Chrome, you may simply navigate to the path below:
    chrome://settings/clearBrowserData
  3. Make sure All time is selected as the Time range. Also, tick the checkboxes for Browsing history, Cookies and other site data, and Cached images and files, then click the Clear data button.
    onedrive error 1001

Note that this process will vary for different browsers.

If none of these solutions resolve the error, you may need to contact Microsoft support for further assistance. They will be able to troubleshoot the issue and help you find a resolution.

In summary, Onedrive error 1001 can be caused by various issues, including network connectivity issues, server-side issues, incorrect login credentials, outdated Onedrive app, and corrupted files or folders.

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