FIX: The OS is not configured to run this application

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Last update:
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  • Whenever installing a new program on Windows 10, you should always make sure you document yourself on whether it is compatible with your OS or not.
  • Sometimes, due to software issues, you will be prompted with an error message stating that the OS is not configured to run that application, and that is when you should follow the steps listed in this guide.
  • This guide is just one of many that we've included in our dedicated hub for fixing Windows 10 issues, so make sure you save it because you may need it again.
  • For more great solutions for common Windows 10 issues, check out our Fix page.
The OS is not configured to run this application
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Have you recently upgraded your OS to Windows 10? Then you probably have seen the annoying The operating system is not presently configured to run this application error whenever you want to launch any Microsoft Office 365 applications.

This post will help you to solve this problem.

This error prevents Windows 10 users from successfully launching their applications. Meanwhile, we have compiled solutions which you can use to quickly fix this error.


What can I do if the OS is not configured to run certain apps?

  1. Repair your file registry
  2. Run Windows Update
  3. Repair Microsoft Office installation
  4. Reinstall Microsoft Office
  5. Run Microsoft Office Diagnostics
  6. Run the Program in compatibility mode
  7. Update your drivers

1. Repair your file registry

  1. Go to Start > type cmd > right-click Command Prompt > select Run as Administrator.the operating system is not presently configured to run this application
  2. Now type sfc /scannow without quotes and hit Enter.the operating system is not presently configured to run this application
  3. Wait for the scanning process to complete and then restart your computer. A
    • ll corrupted files will be repaired on reboot.

Corrupted file registry may be responsible for “The operating system is not presently configured to run this application” error message. In addition, this corruption manipulates Microsoft Office 365 program file data; hence, causing the error message.

Use Windows’ in-built System File Checker or third-party utility tools, like CCleaner to check for corrupted files, verify the integrity of all system files, and repair the problematic files.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.


scannow command has stopped before the process finished? Don’t worry, we’ve got an easy fix for you.


2. Run Windows Update

  1. Go to Start > type update in the search box and then click on Windows Update to proceed.
  2. In the Windows Update window, check for updates and install the available updates.the operating system is not presently configured to run this application
  3. After the update is complete, restart your Windows PC.

Another way of fixing the error message is by running Windows Update. Microsoft constantly releases Windows updates so as to improve the system’s stability and fix various issues and errors; fixes for Microsoft Office 365 could be included as well in the latest updates.

Most user don’t know what to do when the Windows search box goes missing. Read this article to learn how you can get it back in just a couple of steps.


Having trouble updating your Windows? Check out this guide that will help you solve them in no time.


3. Repair Microsoft Office installation

  1. Press the Windows and R keys at the same time to launch the Run program.
  2. Type appwiz.cpl without quotes and click OK.the operating system is not presently configured to run this application
  3. Scroll down to locate Microsoft Office program, click Change, and then choose Repair.the operating system is not presently configured to run this application
  4. Select Full Repair or Online Repair option and wait for the repair process to finish.
  5. After the repair, reboot your PC and launch Microsoft Office application.

The installed Microsoft Office program may be corrupted because of the migration process from to Windows 10 OS. However, Microsoft Office program can be repaired from Control Panel.

You may have to fix the error problem by repairing the Microsoft Office installation.

Note: You need to use genuine license/activation details to re-activate Microsoft Office. Also, Online Repair requires an Internet connection; ensure you have an active Internet connection if you select this option.

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You can’t open Control Panel? Take a look at this step-by-step guide to find a solution.


4. Reinstall Microsoft Office

  1. Download IObit here, install and use it to uninstall Microsoft Office package.
    • Alternatively, you can uninstall from Control Panel.the operating system is not presently configured to run this application
  2. Go to this website to download Microsoft Office.
  3. Install Microsoft Office and then reboot your PC.

Note: In addition, you will also require genuine license/activation details in order to proceed with the fresh installation of Microsoft Office.

Also, you can uninstall Microsoft Office package on your PC and install a fresh copy on your Windows 10 PC. Reinstalling Microsoft Office can get rid of the error problem on your PC.

For more info on how to completely remove Office from your Windows PC take a look at this amazing article. If you want to know how to remove software leftovers, check out this useful guide.


5. Run Microsoft Office Diagnostics

  1. Press Windows and Q keys at the same time and type Microsoft office diagnostics without quotes.
  2. From the search result, click on Microsoft Office Diagnostics to launch the program.
  3. Follow the prompts and click on Start Diagnostics.
  4. Click on Close option after the troubleshooting.

Another way of fixing the error problem is by running Microsoft Office diagnostics. This troubleshooting tool identifies the problem and fixes it to ensure the smooth running of Microsoft Office.


6. Run the Program in compatibility mode

  1. On the desktop or where the actual application is, right-click application shortcut and click “Properties”.the operating system is not presently configured to run this application
  2. Here, select the Compatibility tab, and check the box Run this program in compatibility mode for:
  3. From the drop-down list, select any older edition of Windows to run the program with.the operating system is not presently configured to run this application
  4. Lastly, click OK to run the program.

Some applications not optimized for newer operating systems cannot adapt which causes the error message. By running your program in the compatibility mode, the Windows 10 OS will enable the application to run in an older version of Windows.

Note: You can also use Compatibility Administrator; this is one of the latest tools by Microsoft which fixes programs that do not run Windows. It makes the program compatible with Windows PCs. You can download Compatibility Administrator here and install it on your Windows PC.

For more information concerning how to use Compatibility Administrator, visit the official Microsoft Compatibility Administrator website.


7. Update your drivers

Many users confirmed they fixed this problem by updating their drivers. So, go ahead and install the latest driver updates for your GPU, peripherals and so on. Restart your computer for the changes to take effect.


The majority of Windows 10 users have outdated drivers. Be a step ahead using this guide.


In conclusion, make sure you have a genuine Microsoft Office key before you proceed with any of the fixes that require installation repair.



Do you have any questions regarding this guide? Feel free to leave them along with any other suggestions in the comments section below.

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Frequently Asked Questions

  • The OS configuration error can be caused by faulty registries. If you want to know how to fix such issues, check out this comprehensive and complete guide.

  • One way to access your operating system is to simply log into a PC with your Microsoft account. If you have issues logging into it, read up on this guide for more information.

  • When this error message occurs, users will be unable to launch the program the error message refers to.

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In my case the problem was caused by a Malwarebytes update. When exploit protection was turned off (I have another anti-virus program as well), the issue was solved.
TRY THIS FIRST TO SAVE MUCH TIME AND HASSLE!

I had this problem with Microsoft Excel, every time I tried to open an Excel file or launch the Excel application I got the error “operating system is not configured to run this application”. I finally managed to figure out that it was Bitdefender’s “Advanced Threat Defense” that was causing the problem. I SOLVED the problem by adding the Excel executable file (i.e., EXCEL.EXE) to the Bitdefender’s “Protection-Advanced Threat Defense-Settings” as an “Excepted Application”. Now Excel launches with no problems. Hope this helps!

Hello,

Thank you so much for your input. When the article will be updated with fresh information, we will consider the solution you posted here. Come back on our site for more news and fixes.

Cheers!

My honor, Edgar, I was very happy to figure out what was happening to cause this generic windows error popup.

I fixed it by disabling some add-ins in outlook and disabling search indexing (windows settings) for outlook