FIX: Photoshop could not complete your request

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer.
Affiliate Disclosure
  • If you work in Adobe Photoshop, you’re no stranger to the could not complete your request because of a program error.
  • However, we gathered some quick fixes for you, so keep reading this guide below.
  • If Photoshop could not complete your request, you should download its most recent version.
  • You may also try to unlock the library folder, along with other solutions below, so read on!
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Adobe Photoshop is one of the most popular tools for editing images and pictures. Users have a lot of reasons to prefer Photoshop to other similar tools. It is relatively simple to use and has many features.

Also, one of the main reasons is reliability. In other words, people trust this image-editing tool to offer an issue-free experience to get their job done.

However, this is not always the case. Quite a few people encountered the Could not complete your request because of a program error message when trying to open Photoshop.

This is a major issue that makes Photoshop impossible to use. Luckily, there are some solutions available and today we will show you what to do if you encounter this problem.


What to do if Photoshop could not complete your request?

1. Download the most recent Adobe Photoshop version

Adobe Photoshop latest version

As a quick reminder, Adobe cherishes its customers and releases updates for all its products on a regular basis.

If you are using an outdated Adobe Photoshop version, then don’t act so surprised to encounter such errors.

They don’t actually appear out of the blue, so it’s time to take action. Our advice is to download the latest software version from Adobe’s official distribution page.

After a quick install, the image-editing tool you enjoy all the time should work properly again.

Adobe Photoshop

Adobe Photoshop

The latest version of Adobe Photoshop will bring you only joy and no program errors, so try it now!
Free trialVisit website

2. Unlock the library folder

For some reason, users reported that the library folder is locked. A recent update might have changed this option. Don’t hesitate to unlock the library folder to fix the problem.


3. Change the file type to PNG

If the solution above didn’t work, try changing the file type to PNG. PNG files might work better. This way you will avoid encountering the same Could not complete your request because of a program error message.


We’ve written extensively on Photoshop issues before. Check out this comprehensive guide for more information.


As we said at the beginning of this article, this is a major problem in Photoshop. Users can’t do anything in Photoshop, which means their work is halted.

Check out our solutions and if this problem persists, try one of the best image editing tools from our list.

This way you will avoid encountering Could not complete your request because of a program error message on your computer.

Did you find our fixes helpful? Do let us know in the comments section below.


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Frequently Asked Questions

  • If Photoshop could not complete your request because of a program error, you should check out our comprehensive guide in order to fix it.

  • Reinstalling Adobe Photoshop may help you fix some of the most common errors. It is tedious work indeed, yet sometimes it might be the only solution.

  • First, hold down Ctrl+Alt+Shift and open a file that opens with Photoshop. Here, just delete the current settings. You can also reset Preferences as described in our complete guide.

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