Photoshop is one of the most popular tools for editing images and pictures. Users have a lot of reasons to prefer Photoshop over other similar tools. It is relatively simple to use and has many features. Also, one of the main reasons is reliability.

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In other words, people trust this image-editing tool to offer an issue-free experience to get their job done.

However, this is not always the case. Quite a few people encountered the “Could not complete your request because of a program error” message when trying to open Photoshop.

This is a major issue that makes Photoshop impossible to use. Luckily, there are some solutions available and today we will show you what to do if you encounter this problem.

Photoshop won’t open? Try this!

1. Unlock the library folder

For some reason, users reported that the library folder is locked. A recent update might have changed this option.

Unlock the library folder to fix the problem.

2. Change the file type to PNG

If the solution above didn’t work, try changing the file type to PNG. PNG files might work better. This way you will avoid encountering “Could not complete your request because of a program error” message.

We’ve written extensively on Photoshop issues before. Check out this comprehensive guide for more information.

3. Reinstall Photoshop

You should use this method as a last resort. Uninstalling and installing back Photoshop is tedious work, but unfortunately, it might be the only solution. However, your work might be lost.

After a fresh install, the image-editing tool should work properly.


As we said at the beginning of this article, this is a major problem in Photoshop. Users can’t do anything in Photoshop, which means their work is halted.

Also, this is a bug in the image-editing tool. So, people want Adobe to fix the error with the next update patch.

Until then, check out our solutions. Unlock the library folder, change the file type to PNG or reinstall Photoshop.

If this problem persists, try one of these image editing tools from our fresh list. This way you will avoid encountering “Could not complete your request because of a program error” message on your computer.

Did you find our solutions helpful? Do let us know in the comments section below!